Salisbury Arms Hotel
Hotel in Hertford
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
This property is the oldest hotel in Hertford and offers bedrooms with period features and free Wi-Fi. With a traditional pub restaurant, the hotel is 150 metres from Hertford Museum.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Garden
Family friendly
Map of Hertford
Available Rooms
King Room
1 King • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Snug
1 Queen • 96 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room
1 Queen • 150 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Room - Disability Access
1 Queen • 150 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 5.0
Boutique hotel. Really comfortable rooms. Loved the butlers pantry!
Food was fabulous
Nothing
3.5 / 5.0
Parking, location
Very small room - we had a twin room. Not like the photos of the king rooms on website. Black out curtains but no blind and felt overlooked by building opposite. Route to room at check in was obstacle course getting around cleaning boxes and linen packs. Same situation when we went to breakfast at 9am. Disappointing as my friend is blind so not ideal. No chocolates in room as we thought, extremely rusty loo brush and no hooks on door in bathroom. On a positive, bed very comfortable with nice pillows and a fabulous shower
5.0 / 5.0
Very friendly staff ,Made you warm welcoming. The food & drinks were great.Beds comfortable and the showers were amazing.
Lots of stairs to carry luggage and no lift as very old building 1571.so understandable. Could do with a little updating.
3.0 / 5.0
The location was perfect, lovely looking hotel with great decor, nice and cosy. Good facilities in hotel room.
The room itself was smaller than expected, it was clean apart from some areas that could have been dusted a bit better and we also found someone’s bra in the wardrobe? Which was strange so it should have been double checked. We weren’t disturbed by the noise from the pub/bar downstairs which we were worried about, however the noise from other people in rooms near us in early hours of the morning running up and down the corridors was not great at all there was no respect. I am aware that this might not be the fault of the hotel itself and it’s staff. Staff were fairly friendly but seemed a little distracted upon greeting us. When we were checking out it was very quick and we were not asked about our stay. Information for the continental breakfast was not very clear and I think for the price we payed a cooked breakfast should have been provided anyway especially as this was a birthday booking I think it would have been nice.
5.0 / 5.0
Everything was best, i spent my best birthday ever. I really enjoyed. My partner arranged some decor in the room for my birthday. The vibe, staff and everything was amazing. I wish i could stay abit longer
Nothing
4.0 / 5.0
The Salisbury Arms is a great hotel and the location is perfect. Our room was beautiful and the bathroom was absolutely stunning. The car park was also a bonus. We would not hesitate to stay again. I must point out, however, that the breakfast was disappointing. I had to ask for orange juice and butter as they had not been replaced. There was also a lack of variety of choice available ie cheese or cold meats or fresh fruit salad - items which are usually present for a continental breakfast.
That said, as noted above, we would definitely stay again.
The breakfast (see above)
4.0 / 5.0
Central location. Old fashioned comfort. Good breakfast
Nothing
4.5 / 5.0
Very comfortable and staff were great
Thought the Sunday lunch was a little on the small size portion wise.
4.5 / 5.0
Hotel is situated in middle of town and we did get a bit lost around the one way system - however, once we located the hotel and went in and asked for directions to the car park everything was explained about the one way roads! We had an evening meal which was very good and we were given an upgrade to the room we originally booked. A continental breakfast was included which was good, and there were options to have a fully cooked breakfast if required. All the members of staff we encountered were very pleasant and willing to help. We liked the Butler's Pantry where you could get extra tea/coffee/milk etc for the room.
We were happy with our stay.
4.5 / 5.0
No milk with tea/coffee
5.0 / 5.0
We were really blown away by how fresh, clean and comfortable both the public parts of the hotel and the room were. Speaking to one of the managers, we learned that it has recently been refurbished and it really showed. It has a good car park just round the corner which always had space when we needed it, and was well placed in the centre of the town.
The staff on the whole were exceptional, but we think we got the “B” team one morning for the breakfast service. The waiting staff were disinterested, and needed repeatedly reminded to bring the parts of the breakfast that weren’t self-service. A couple who came down shortly after us were left waiting with menus for well over 20 minutes, and when they tried to order were told that breakfast service had finished - they rightly pointed out it hadn’t when they sat down! Fortunately a manager stepped in and they were served.
3.5 / 5.0
very friendly and lovely room
a bit on the expensive side and wasn’t told that cooked breakfast would be at an extra cost. so was a shock when the bill came
4.5 / 5.0
Location. Food. Snug room was just as described. All staff pleasant and efficient
Bathroom floor looked dirty even though clean.
2.5 / 5.0
great food
the room I was given was so tiny I couldn’t even put my bag on the floor.
5.0 / 5.0
beautiful property, lovely rooms
our accessible room the windows were into the courtyard where people sat smoking so it fidnt feel very private.
3.5 / 5.0
Very good dinner and continental breakfast
Snug room a little too snug, expected
4.0 / 5.0
The new setup after refurbishment.
More "open" space in the restaurant area.
Bar area looking much better.
I was sitting in a corner of the restaurant and had to wait 1( minutes to get served. I had to stand to look for someone.
Prices have been dramatically increased versus previous stays and I'm wondering if I will book again.
1.5 / 5.0
Clean and pleasant decor.
Price! All the plants cluttering up the place. Little space for toiletries and desk was cluttered.
5.0 / 5.0
such a beautiful building and very elegantly decorated.
nothing
4.5 / 5.0
Nicely refurbished hotel with a lovely room. Staff helpful and very pleasant.
Nothing really. Heating problem s on my stay but nobody's fault
5.0 / 5.0
charming , cozy hotel with a nice updated room and in a great location . The lounge bar and dining room we’re comfortable & the food in the restaurant was delicious! we didn’t use the patio area due to cold and rain but it looked like a wonderful place to have a drink . they had nice amenities like tea nespresso biscuits water bottles for your room and a butler pantry for refills.
3.5 / 5.0
location and breakfast
room was very warm
3.5 / 5.0
A beautiful old building, staff nice enough and the room was spotless.
The bed was comfortable enough for the price but pillows very uncomfortable for me. Electrical sockets were not well placed for mirror as I’m short sighted.
4.0 / 5.0
Hertford central old school hotel.
4.0 / 5.0
good facilities. free car parking.
bed was bouncy
FAQs
How much does this hotel cost compared to others in Hertford?
The average price for a rental in Hertford is $129 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Salisbury Arms Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Salisbury Arms Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Salisbury Arms Hotel?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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