Queen Victoria Hotel by NEWMARK
4.5
Excellent(585 Reviews)Hotel in Cape Town
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in a renovated dock building with Table Mountain as background, Queen Victoria Hotel & Manor House offers world-class accommodation overlooking the V&A Waterfront.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Cape Town
Available Rooms
Deluxe Double or Twin Room
1 King or 2 Single • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Double or Twin Room with Mountain View
1 King or 2 Single • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Suite
1 Queen • 1 Sofa • 538 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite with Mountain View
1 King • 678 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Presidential Suite with Mountain View
1 Queen • 1334 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.5
Excellent(585 Reviews)100% verified reviews
4.5
Central location in the V&A Waterfront. Elegant and relaxing. Staff were welcoming and the food was excellent!
4.5
The Queen Victoria Hotel welcomed us with the utmost luxurious experience. The hotel staff greeted us by our family names each time they saw us creating a bespoke experience one would look for in a 5 star hotel. Arriving at the hotel, I was greeted with warm chai tea on a cold Cape Town winters night. In our room was a beautiful display of petit fours, the mini brownies were delicious. I highly recommend having an aperitif at their bar, a menu full of bespoke cocktails to choose from, followed by dinner at the restaurant. If you are planning to have dinner in the city, request a taxi pick up from the reception. I also found myself at the Spa, an absolute treat.
4.5
Everything in thus hotel is superb - the staff are angels
Everything's wa superb
4.5
Amazing design and rooms were very luxurious . Staff was amazing and helpful
4.5
The only thing is that very close to Water front that’s it
It’s not at all what they show on the pictures it’s completely different so that’s cheating
And price is very high for what we get
4.5
In the waterfront area, all around you
Nothing
4.5
Excellent location, very friendly and helpful staff, great variety of food for breakfast, evening dinner was also very good. A very relaxing ambience with live piano playing in the bar in the evenings.
Even though we paid for bed and breakfast when booking the hotel, the charge did not include gratuity for service which was requested each morning.
4.5
Great location for the waterfront, large and comfortable room, very good food - huge and sumptuous breakfast, good light lunch menu and very good dinner. Above all, the staff were outstanding. Great service, always with a smile. Haven't experienced that in Europe or even the US for a very long time.
Virtually nothing. The TV channels were very few and the signal wasn't great; but we weren't there to watch TV. Our room had no view to speak of; but we were out and about all of the time so that didn't matter. Bed was huge, which is good; but on the firm side
4.5
Location
USB points were not working reported and it was not fixed. Down-lights were not working as well only plugged in lights were working. Bathroom tap was leaking water.
4.5
Excellent choices and quality
Nothing not to like😊
4.5
Delightful room, friendly and helpful staff.
nothing
4.5
The fitness facility is not what I would expect from this quality hotel.
4.5
The service at the Queen Victoria is exceptional. I am not saying this lightly since I have had the privilege to stay at hotels all over the world. The staff are just superb, at breakfast, the bar, the front desk. Nothing is too much trouble for them, they are organized, friendly beyond belief and huge fun. The sun shines even brighter when you enter the breakfast area and you’re greeted by ‘Carol’! It is rare to see someone so devoted to her guests and so skilled in her job! A true gem!
4.5
Comfortable room. Good facilities. Excellent breakfast. Staff were excellent. always smiling and wanting to help.
4.5
great location, lovely staff
4.5
The staff were all so friendly, location is perfect and a very good spa facility a few steps away.
The pool is not heated.
4.5
the location is the only thing I like in this hotel
everything else was terrible. the breakfast was very poor, they don’t service the room with coffee. you need to wait an ages to get what did you asked for.
4.5
lovely staff excellent location and breakfast
4.5
top location at the Waterfront
gym access not 24/7; from 8am-8pm only.
no shower facilities at the pool.
4.5
Breakfast was amazing, really delicious, great quality, and big portions. The restaurant has views to Table Mountain, it was delightful to eat there every day. The management and reception staff including staff at door is amazing. They call you by your name, and always have a helpful or good word to say. We felt very welcomed every time we arrived back to our room.
The location is simply the best out of all Cape Town. right next to the waterfront with plenty of restaurants, bars, promenades available. There is a big mall where you can shop for everything you need, also the boats for various excursions depart from there. The hotel is in an inside court, hidden and extremely safe, would recommend for families as well.
Overall we are extremely pleased with our stay, thank you very much!
Unfortunately, we had a flood in our room from the room above on the 31st of December in the afternoon and all other rooms and nearby hotels were fully booked. I understand this situation is out of the hotel's control so they couldn't do much at that time. The staff from the reception and management was really nice, took our wet clothes and had them all cleaned free of charge to compensate for the unpleasant situation. However, I would have appreciated if the cleaning lady would vacuum the debris from the floor. Even if there were works happening to fix the leakage, we asked for the room to be cleaned, but it took more than a day for her to clean this up. She arranged our bed and bathroom but left the wet towels and dirt from the flood on the floor. On a similar note, the door of the room where the cleaning ladies stay is always open with dirty dishes, cleaning materials, and hotel supplies (water, shower gels) at the entrance. Every day on our way to the elevator we see it, I believe they should close the door and keep these items inside as it gives a bad visual impression to an otherwise clean and arranged hotel.
4.5
Friendly staff, close to the waterfront, breakfast outside ,even with limited places, loved the unexpected pool area in this part of town
Magnifying mirror in the bathroom missing, the view, irritating lights on/ out system
4.5
location
breakfast buffet selection, old decor.
4.5
it was a beautifully finished property spotless clean and very well located to the waterfront.. staff were out of this world.. so helpful & friendly
not one thing
4.5
location, comfort, staff friendliness
no comment needed
4.5
the breakfast was very good, the staff are bubbly and helpful, there is attention to detail 🙂
nothing the hotel
lived up to expectations
4.5
Delicious breakfast; excellent location; friendly & helpful staff. Perfect stay!
nothing to complain about
4.5
Wonderful smell in lobby
4.5
the location and staff
nothing
FAQs
How much does this hotel cost compared to others in Cape Town?
The average price for a rental in Cape Town is $127 per night. This rental is $3 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Queen Victoria Hotel by NEWMARK. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Queen Victoria Hotel by NEWMARK. Enjoy the water!
Is Queen Victoria Hotel by NEWMARK pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Queen Victoria Hotel by NEWMARK?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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