The Old Custom House

Food and drinks, Dinner, Drinks, group of guests

8.5 / 10.0

Excellent(1,394 Ratings)

Hotel in Padstow

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Beachfront or waterfront and more

About this hotel

Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbour. Fresh, local fish and seafood are served in the stylish restaurant.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

Beachfront or waterfront

Map of Padstow

Nearby attractions

The Lost Gardens Heligan

30 mi

National Trust - Trelissick Garden

36.7 mi

Cornish Seal Sanctuary

53.1 mi

Adrenalin Quarry Ltd

38.8 mi

Available Rooms

Double Room

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room with Town View

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Room with Sea View

2 Single • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Room

2 Single • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room

1 Double • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

The Old Custom House

$$$$

8.5 / 10.0

Excellent(1,394 Ratings)

Hotel in Padstow

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Beachfront or waterfront and more

About this hotel

Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbour. Fresh, local fish and seafood are served in the stylish restaurant.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

Beachfront or waterfront

Map of Padstow

Nearby attractions

The Lost Gardens Heligan

30 mi

National Trust - Trelissick Garden

36.7 mi

Cornish Seal Sanctuary

53.1 mi

Adrenalin Quarry Ltd

38.8 mi

Available Rooms

Double Room

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room with Town View

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Room with Sea View

2 Single • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Room

2 Single • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room

1 Double • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.5 / 10.0

Excellent(1,394 Ratings)

100% verified reviews

10.0 / 10.0

May 2024

Excellent few days spent here

Room was big and separate area for the full size bath which was great to come back to after a day of hiking. Breakfast was cooked to order and really tasty. location of hotel is spot on and right outside the carpark and centre of town

nothing

9.0 / 10.0

Jan 2024

Perfect location

Perfect location. Hotel clean and friendly. Our room overlooked the habour, was great. Would definitely stay here again.

9.0 / 10.0

Nov 2023

Wonderful

Breakfasts & staff

10.0 / 10.0

Jul 2023

A perfect overnight stay, sadly not long enough, but topped off a perfect weekend

Excellent location and food was exceptional

Nothing to dislike

10.0 / 10.0

Jul 2023

Fabulous

Everything A1

N/A

10.0 / 10.0

Jun 2023

Exceptional

Lovely location, great room. We ended up with a 2 bedroom loft flat type situation, and talk about luxury ... amazing ... Pub did great food. Loved the place. Central to our activities for a couple of days....

6.0 / 10.0

Jun 2023

10/10 except for room location

Everything was fantastic except the location of the room we were given. We were located above the pub next door and could not get any sleep till after 11.30pm every night due to the noise.Would not risk going there again due to room location.

The room location.

10.0 / 10.0

Jun 2023

Great stay in Padstow

Location was great. Breakfast was delicious.

8.0 / 10.0

Jun 2023

great weekend away

perfect location, extremely comfy bed, amazing breakfast

rooms a little basic for the cost, could do with an update. some mould on the ceiling in the bathroom

10.0 / 10.0

May 2023

Would highly recommend. Excellent location. Amazing staff.

The location was excellent. The facilities and food were excellent. The staff could not have done more.

It was all good.

9.0 / 10.0

May 2023

Superb

lovely breakfast great location

10.0 / 10.0

Apr 2023

Exceptional

I've stayed here a fee times now and for good reason. OCH never fails to deliver on every level. From check in to check out, every single member of staff is so polite and attentive. Rooms always clean and very comfortable with bedding and pillows you would gladly have at home. Food too is amazing, but you have to be here in Padstow, the bar is set very high and they do it very well indeed. The restaurant is a venue you would come to eat even if you weren't staying. It's just a really great place, and would gladly book again :)

Nothing at all

9.0 / 10.0

Apr 2023

great location , excellent price

The room was large and clean. The location was perfect and the Hotel could not be faulted

10.0 / 10.0

Apr 2023

Third time staying there and love it.

Building is old and a few creaky floor boards but adds to the character 😀

Staff are brilliant, very friendly and a great choice at breakfast

7.0 / 10.0

Mar 2023

Good

Breakfast was excellent, with quality produce and well-cooked food. The staff were super friendly and helpful.

As advertised, our room was subject to noise from people and traffic outside. This was a little disappointing, especially as it was so quiet in the area. But it was not enough to ruin a great night's sleep.

8.0 / 10.0

Feb 2023

Nice stay, would return and would recommend!

Great location on the harbour with beautiful views and right in the heart of town. Lovely room and very comfortable bed and pillows with nice amenities and touches to the room, coffee pods and bottled water etc. Staff were all really lovely and the included breakfast was spot on, being included in the price was an added bonus. Easy to navigate and check in/out process easy and stress free.

Shower had no hot water and was painfully cold, staff were apologetic but it was the morning of check out so appreciate nothing could be done - a let down after an otherwise really lovely trip.

10.0 / 10.0

Feb 2023

Exceptional

Everything, beautiful place in a fantastic location.

Nothing

10.0 / 10.0

Feb 2023

Perfect location, great clean room

The view was fantastic, bed lovely and comfortable. The location is perfect for walks and on the harbour. The breakfast was very tasty and filling and eating in the conservatory watching the world go by.

9.0 / 10.0

Feb 2023

A great find at short notice for a few days away.

location of hotel exceptional and view of harbour from room 6 wonderful - great breakfast !

Nothing

10.0 / 10.0

Jan 2023

Birthday treat

We had the most amazing harbour facing room which was lovely and comfortable and warm. The staff were exemplary, very friendly and helpful. The food was 2nd to none. We did not expect such a great choice with the all inclusive breakfast deal.

I would struggle to think of anything negative to say.

9.0 / 10.0

Jan 2023

Brilliant accommodation. Would reccomend.

A really clean and spacious room. The Mrs loved the san Miguels on tap provided at the bar and we both really enjoyed our breakfast. A great stay all round.

10.0 / 10.0

Jan 2023

Exceeded my expectations top notch

Fabulous breakfast in the heart of town with harbour view

Nothing it was perfect

8.0 / 10.0

Jan 2023

Comfortable overnight stay

Friendly and welcoming staff at check in. Helpful and prompt member of staff who immediately fetched a kettle for us to make tea in our room. Comfortable bed, plenty of hot water in the modern en suite shower room. Excellent and huge cooked breakfast and plentiful buffet options too. The price we paid was a special deal and very good value as it included breakfast. Parking is available just opposite in the public car park at about £8 for the duration.

The above sink area in the en suite had peeling wallpaper and untidy plastering where possibly a shelf had been removed. One bedside light didn’t work and the shade had just been left hanging on the fitting. Although the bedroom and shower were clean, the sink in the en suite was dusty, suggesting it should have been refreshed.

FAQs

How much does this hotel cost compared to others in Padstow?

The average price for a rental in Padstow is $229 per night. This rental is $1 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at The Old Custom House. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Old Custom House pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Old Custom House?

We found 6 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, laundry, dishwasher, and tv.

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Nearby landmark, Facade/entrance, Day, Natural landscape, Activities, View (from property/room), River view, Sea view

9.7 / 10.0

Outstanding(16 Ratings)

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The Old Custom House

Hotel in Padstow

Reasons to book

About this hotel

Amenities

Map of Padstow

Nearby attractions

Available Rooms

Double Room

Double Room with Town View

Twin Room with Sea View

Twin Room

Standard Double Room

The Old Custom House

Hotel in Padstow

Reasons to book

About this hotel

Amenities

Map of Padstow

Nearby attractions

Available Rooms

Double Room

Double Room with Town View

Twin Room with Sea View

Twin Room

Standard Double Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Padstow?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Old Custom House pet friendly?

What amenities are available at The Old Custom House?

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