Victoria Crown Plaza Hotel
Hotel in Lagos
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Offering an outdoor pool and a restaurant, Victoria Crown Plaza Hotel Hotel is located in Victoria Island City. Free Wi-Fi access is available.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Lagos
Available Rooms
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 699 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 914 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 King • 1722 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
8.0 / 10.0
I really liked our room, comfortable bed, nice AC, really nice staff
I didn’t like that the bathroom leaked water
5.0 / 10.0
Hotel staff are the real assets at this hotel, friendly approachable and very apologetic about the many faults at this hotel. The room was spacious and comfortable, breakfast options varied and cooked well. Although you had to go to breakfast early to get hot food.... anytime after 10am and the food was lukewarm.
The wifi did not work when the tv was off.... the water frequently refused to heat up and I had to make do with cold showers.
1 towel was provided in the bathroom and no bath mat, increasing the risk of a slip and/or fall stepping out of the bath. The bathroom hadn't had a deep clean in years and there was ingrained dirt around the bath edges
The plates and glasses in the restaurant were chipped with water marks, clearly old and in need of replacement.
The hotel refused to accept the price quoted by booking.com insisting that it was "too low" and insisted on an extra £200+ or I would have to find alternative accommodation. I will be raising a separate complaint about this.
3.0 / 10.0
The location was very nice and the lady in the restaurant was lovely.
The hotel is not well maintained and things are broken or chipped, old looking and just not nice for the price you are paying for this hotel. The reception staffs are not very helpful and management has changed from when I first booked the hotel back in 2019 for the worse. I would only recommend this hotel for the location.
5.0 / 10.0
Location and comfort
They have charged more than the Booking.com listed price!
5.0 / 10.0
The room set up
The shower and bath. Need replacement
5.0 / 10.0
Great location, easy to get around the area. The room is very spacious. Staff are professional and courteous (special mention to Michael who is very friendly and helpful). Breakfast is fair, but not remarkable. Restaurant staff are professional and helpful
(Disclaimer: This isn't against the front-end staff but against the Hotel Management who I think are doing a terrible job at running the hotel)
1. WiFi - For some reason (which I struggle to understand), the WiFi ONLY WORKS WHEN THE TV IS ON !!!. I found this very strange. This is such a stupid setup which means that one has to leave their TV ON at all times in order to have access to the Internet
2. Bed - The mattress is quite soft. I know this comes down to personal preference, but as someone who prefers firm beds (and with a bad back) I found sleeping extremely uncomfortable
3. Facilities are in dire need of maintenance and upgrade - Condensation from refrigerator was dripping pool of water unto the bedroom floor. Wardrobe door is need of repair and difficult to draw close. There was issue with bathroom Hot water (but this was fixed after I brought it to the attention of staff). Room coffee station had no tea spoon (was resolved after I reported this to the staff). Bath tub glass pane shield has the hinges all rusty!!. Toilet seat cover was damaged.
3.0 / 10.0
The staff were good and gracious
Facilities are old and some parts need repairs like door nobs. Bathroom taps. AC was noisy
9.0 / 10.0
The staff were superlative, rooms extremely comfortable, the breakfast and other meals all very good. I felt like I was at a home away from home!
I have no negative comments at all.
8.0 / 10.0
I like the room size. It is big and spacious and value for money compared to other hotels within the same area charging similar prices
Nothin really. I enjoyed my stay.
9.0 / 10.0
The most I liked the people who work in a hotel..Very attentive, polite, friendly and professional .
There was nothing that I didn't like it..the whole stay I had was superb!
3.0 / 10.0
location
not we’ll coordinated
facilities not efficient
9.0 / 10.0
Location and the ambience manned by careful and dedicated staff especially at the restaurant - Miss GLORY and Chef Ifeanyi.
Space and water supply in the bathroom.
9.0 / 10.0
The room was excellent. The bed was also excellent
Day 1 breakfast was horrible as the staff left basically nothing for those of us that came in around 9.30am not until we started complaining bitterly before they brought out food for the guest. That was really rally bad and almost spoilt my day.
Day 2 Breakfast was good but maybe because i got there around 8.10am
7.0 / 10.0
the pillows in d rooms
the food
5.0 / 10.0
they Lie about the prices, when you get there they’ll charge you almost double
5.0 / 10.0
Rooms were bigger than I expected. Very comfortable, good location. Staff were friendly as well.
8.0 / 10.0
Location was great , good food & friendly staff !
Payment issues at check-in and exchange rates are not clear on foreign visa cards.. This must be explained before card is charged in local currency
10.0 / 10.0
The staff was friendly..service was on point(room service). The room was very nicely decorated and spacious. I loved the glass refrigerator and the food was delicious.
II am very choosy where I stay..I had no complaints.will stay again
5.0 / 10.0
More staff training to meet international best practices
Unnecessary delays for obviously simple requests such as have laundry pick up clothes for ironing. You're lucky if they show up in 5 hours!
Kitchen staff arguing with one another while guests waits to know their fate.
FAQs
How much does this hotel cost compared to others in Lagos?
The average price for a rental in Lagos is $96 per night. This rental is $68 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Victoria Crown Plaza Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Victoria Crown Plaza Hotel. Enjoy the water!
Is Victoria Crown Plaza Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Victoria Crown Plaza Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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