Conrad Jabal Omar Makkah
4.3
Excellent(7,553 Reviews)Hotel in Mecca
5-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in the heart of Makkah, one of the world’s most inspiring holy destinations, Conrad Makkah is just steps from the Kaaba and the Holy Mosque. The hotel can be easily accessed from Umm El Qurra Road, which is connected to the Makkah-Jeddah highway..
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Mecca
Available Rooms
2 Queen • 602 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 602 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 602 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 602 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 602 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(7,553 Reviews)100% verified reviews
4.3
.
.
4.3
جميع الخدمات كانت ممتازة من طاقم عمل او نظافة الخ
4.3
Great hotel for families with children and small kids. Rooms are spacious, brand new large bathroom new and the cleanliness overall was very good. The best staff I have found in any hotel and they acquire your feedback and issues with services on a daily basis. The back entrance via the C1 floor is very convenient. 3 mins walk from haram. If you are with kids you can also pray within the hotel mosque. Plus the C1 entrance is connected to the shops , bin dawud and the best food court within the mall. Better than the clock tower which is always busy and hectic to get hold of things.
All good except the breakfast service could have been more tidy but that's a very minor issue.
4.3
Was clean and good
4.3
كل شي كان جميل وممتاز
لاشي
4.3
الموظفين و النظافه للحمام وكل شي متوفر بسخاء
الريحة. ريحة الممرات ورطوبة السجاد
4.3
Restaurant was great
All things was great
4.3
اشكر جزيل الشكر وما توفي للاخوان مجد من الاستقبال ع حفاوه ترحيبه وسرعه انجازه بالدخول للفندق وعطاني ترقيه بالغرف وكما اشكر الاخ المدير المناوب سامر لاهتمامه بالخصوصية وراحه النزيل ولا ننسى الاخت ولاء بانجازها في سرعه الشيك اوت والافطار كان متنوع وممتاز وتميز الاخ عبدالرحمن من الافطار بتجاوبه لجميع خدماتنا 💐💐💐
ارجو التجديد للدوره المياه لان الماء الحار يأتيني بعد مده من تشغيل الدش
4.3
الشكر الجزيل للأخ سامر المالكي مدير النوية قمة في الأخلاق والذوق والأدب والإتيكيت ، تفاجأت بسبب تأخر طلب المطعم ونسيانهم طلب سلطة السيزر أن يتصل الأخ سامر بنفسه للإعتذار بالأب الحم .. حقيقة بسببه وبسبب الأخت وفاء مديرة العلاقات سأعاود السكن ان شاءالله بالفندق بالرغم أنني كنت عازم على تركه بسبب أحد مدراء الرسبشن الذي رفض تمديد ساعتين لتأخر رحلتي الإ بدفع ثمن ربع ليلة رغم علمه بسكني المتكرر في الفندق ورفض الحضور للقائي باخباره موظفة الرسبشن بدلك والاكتفاء بالرفض ومن ثم عاد للقاءي بعد طلبي ذلك ولكن تأخر علي ولم يكن جوابه الا الرفض القاطع وبالتساه ولم يكن حريصا مطلقا على كسب النزيل
- عدم مراعاة الخروج المتأخر لساعتين بسبب بعض الطائرات تصل ليلا ورغم عدم اردحام الفندق
- الأكل وقفه فقد طلبنا عشاء و وصل العشاء ولم نستطع تناوله لرداءة الطبخ بمختلف أصنافة الربيانس -؟ سلطة السيزر- الهمبرغر
-
4.3
حجم الغرفه وموقع الفندق
موظفين الاستقبال عند الوصل للفندق كان هناك خطأ في الحجز لم يحاولوا معالجه الخطأ الناتج عن الحجز وتم سحب مبلغ مالي ورسوم اضافيه الى ان وصل طاقم الاستقبال المسائي وانهى الموضوع وحل المشكله براحابه صدر ..
شكر خاص للموظف سامر المالكي
اتمنى لو يكون لموظفين الاستقبال الخبره الكافيه بالحجز وحل جميع المشاكل ورحابه صدر في استقبال المقيمين
4.3
Everything was good except for staff which was poor.
I booked the room in Conrad Makkah with name Muhammad abdullah for my friend. He went to the hotel and showed them booking but they said only the person whose name is written can check in. I changed the name from the application but they still didn't let him check in without any reason and kept saying it's not updated in their system. I called their reception but the response was poor, I asked for their managers number but the guy said we don't have it and hung up the call. I called your customer support 2 times, they said we will call the property to check the issue but still nothing happened. After 3 hours of waiting an employee in hotel from our country came and my friend told him the issue and then he resolved it. My friend waited for 3 hours with wife and 2 childrens who were tired because of travelling but they get this response from such a big hotel.
Staff and management is not up to the mark. I have been here before and response from reception was not good but manager was helpful
4.3
التعامل غير جيد
4.3
الموقع ممتاز خطوتين وأنت في الحرم
4.3
We got a room with two queen beds for 4 guests, which was upgraded to a room with 2 additional single beds, which was much appreciated. The bathroom and amenities were of good standard.
We ended up changing the way the sofa and beds were arranged to make more space for praying. For a suite, it was smaller than expected but still comfortable. Having a small kitchen area would be a plus. One of the mattresses were uncomfortable to sleep on.
4.3
- قمة في الفخامة والابداع
- قمة في النظافة
- قمة في الاهتمام بالعميل
- قمة في الاهتمام بادق التفاصيل
- قمة التساهل والخدمات
لا يوجد شيء سيء اطلاقا
4.3
كل شيء بالفندق رائع وهذه الإقامة الثانية لي هنا وفي كل الإقامتين الموظفين يعلمون لنا ترقية لجناح مطل على الحرم جزاهم الله خير .. يعجبني فيه قربه من الحرم ونظافة الغرفة ومساحتها الواسعة وسهولة الوصول للمصاعد وسرعتها وكذلك خدمة تنظيف الغرف ممتازة .. شكرًا كونراد
الشيء الوحيد الذي نحتاجه هو وجود مغسلة خارجية غير الموجودة داخل دورة المياه أعزكم الله
4.3
Calm, comfortable and very good service.
The food served to the room after midnight. The cheeseburger and the club sandwich were bad.
4.3
Near to almasjid alharam
Can't take taxi from hotel
4.3
Cleanliness
nothing
4.3
Great location
- Good customer service
- Prayer room is excellent
4.3
كل شيء ممتاز
حجم الغرفة -القرب من الحرم والخدمات بشكل العام
4.3
الفندق رائع جداً و نظيف و قريب من الحرم .. هادئ و مرتب .. الإفطار منوع و لذيذ و مناسب لكل الأعمار و الأذواق .. و بصراحة أجمل مافيه المصاعد متوفرة طوال الوقت و سهولة الوصول للحرم 👏🏻👏🏻 و روعة تعامل الموظفين ..
للأمانة لاشئ
4.3
Every thing in the hotel was perfect
Absence of safe in my room?
4.3
الموقع
الاطلالة
ازعاج الجناح المجاور (عزل سيء)
4.3
كبر حجم الغرفه العاديه
اطلاله الاجنحه
سوء معامله موظفين الاستقبال
الاثاث مستهلك على الرغم انه فندق حديث
خدمة الغرف سيئه
تسليم الغرف الساعه 4
وجميع فنادق مكه التسليم الساعه12
4.3
فندق يعتبر من أفضل الفنادق في منطقة الحرم وممتاز جداً وجميع العاملين فيه تعاملهم ممتاز ولبقين جداً .
شيف فلبيني لابس نظارات يعمل الاومليت بطريقة توحي بانزعاجه جداً فكمية البيض مبالغ فيها جداً ومكونات الاومليت يضيفها بطريقة لا تعجب أي ذاق للأومليت
4.3
The staff were extremely friendly, location was perfect. The cleaner on the 11th floor was extremely accommodating. Upon arrival Ali had upgraded our room to a suite with haram view. This was a really lovely gesture. I couldn’t have asked for a better stay and I will definitely be returning to this hotel.
Everything was perfect.
4.3
الأمان عالي بالفندق ، الاطلالة ، المرافق ، تجاوب الموظفين ، الافطار متنوع بشكل كبير .
توزيع وتصميم الغرفة ، دورة المياة مقابل جلسة الصالة ، غرفة النوم لايوجد فيها باب عازل عن الصالة ، النظافة وعدم جاهزية الجناح ، اكواب البار متسخه ولم تغسل من بعد النزيل الاول ، الارضية متسخه من البسكويت وايضاً .
4.3
Everything I liked,the staff professionalism upon arrival and during the staying, the whole facility is nice and comfortable, rooms are very clean and specious and elevators are very accessible without any delays or crowded, restaurant with nice food selections and variety with welcoming, initiative and friendly staff always ready to serve you and make sure that you are happy, My family shared the same impression.
Nothing.
4.3
We visited for Umrah, and the location couldn't have been more perfect. The Haram was just a minute away, making our journey incredibly convenient. The staff were exceptionally helpful and polite, ensuring we had everything we needed. The manager, Mr. Muhammad Ali Aqeel, was very welcoming, professional, and kind, always available to assist us. His team, including Mr. Yasser, housekeeping
Staff Ramazan, and Mr Tayyeb during breakfast, provided excellent service. The professionalism of Mr. Muhammad and his staff truly enhanced our stay.
Additionally, the quality of the food was outstanding, and the rooms were spacious and comfortable. The hotel's accessibility was a significant advantage, with a food court next door and delicious dining options within the hotel itself. Furthermore the hotel is very clean, comfortable beds and the cleanliness is amazing. I highly recommend this hotel, whether traveling with family or alone, and I would definitely return. Thank you, Conrad and Mr Muhammad for a wonderful stay.
Everything was good
4.3
value for money was not worth it for 650 dollars room was uncomfortable and looked like a holiday in room
everything
4.3
Amazing property, lovely rooms comfy beds good size bathrooms and good views. Housekeeping was excellent
Noise from next door disturbed us had to complain to reception and also get them to speak to the people in the next room.
Also did not like that the lights dont allow you to control from the room properly you are forced to turn off from the front door and side lights don’t work.
Also was not told about the tax which was charged afterwards when I checked out.
Not all staff are able to speak English well or conversationally. Some staff is excellent some was. On existent - expect higher standard of English from top hotel so this was frustrating and annoying and disappointing!
4.3
مريحه ونظبفه جدا ممتازه اعيد التجربه الله يرزقنا العوده
مافيها شي كل شي زين
4.3
Lovely view of the Haram from our room. Easy access to Haram via the interconnecting mall then a quick cross over a street into the haram. Breakfast was excellent, lots of variety. The cleaning staff are very flexible with their times which was a benefit especially during Umrah and sleeping odd hours.
We wanted to book a car to visit the WaHi (Revelation) Exhibition and District, Uber wasn’t allowed to come to the Haram area where the hotel is located, Uber would have charged us 30 Riyals, the hotel quoted us 300 Riyals for the same trip one way. We could understand double the price but ten times was unreasonable. We had to walk out and find a local taxi.
The executive lounge has limited hours and limited options.
4.3
Nothing
Room view, staff at the reception
4.3
النظافة والهدوء
التكييف دافئ 😟
4.3
إقامه أكثر من رائعه بالاستقبال المتميز ورائحة الورود في البهو، والإفطار المتنوع، والراحه بالغرفه، وموقع الفندق المطل على باب الملك فهد، وبأسفله سوق جبل عمر بتنوع مطاعمه ومحلاته.
وهذه الإقامه الثالثه لي فيه، فهو فندقي المفضل بمكه المكرمة،،
لا يوجد
FAQs
How much does this hotel cost compared to others in Mecca?
The average price for a rental in Mecca is $60 per night. This rental is $82 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Conrad Jabal Omar Makkah. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Conrad Jabal Omar Makkah pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Conrad Jabal Omar Makkah?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
Explore similar vacation rentals in Mecca
Explore all rentals in MeccaMecca travel inspiration
Read our blogGuides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun
Guides
Things to Do in Galveston, Texas
Guides
Top Things to Do in Myrtle Beach
Guides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World