Mercure Singapore On Stevens

3.8

Good(2,067 Reviews)

Hotel in Singapore

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Escape the ordinary and discover a tranquil haven at Mercure Singapore on Stevens. This 4-star hotel boasts a prime location near the bustling Orchard Road district, offering easy access to shopping, dining, and entertainment.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Singapore

Nearby attractions

Resorts World Sentosa

Available Rooms

Deluxe Double Room

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Privilege Double Room with Lounge Access

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Privilege King Suite with Lounge Access

1 King • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Mercure Singapore On Stevens

$$$$

3.8

Good(2,067 Reviews)

Hotel in Singapore

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Singapore

Nearby attractions

Resorts World Sentosa

Available Rooms

Deluxe Double Room

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Privilege Double Room with Lounge Access

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Privilege King Suite with Lounge Access

1 King • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.8

Good(2,067 Reviews)

100% verified reviews

3.8

Sep 2024

Loved staying here.

The pools are beautiful and such a refreshing break from the Singapore heat! Also loved the beds, some of the best hotels beds I’ve ever slept in! A very cute touch was some little F1 themed chocolates waiting for us in the room at check in.

Location is a bit annoying, a 10-15 minute walk to nearest train station which can be a lot in the heat. A bus stop is closer and the free shuttle is handy too.

3.8

Sep 2024

I guess they would call it “meh”. Far from stellar

Good location, ok price, they have a nice pool and well-equipped gym, both of which I didn’t have time to use but they’re nice. The staff are good too. Food on the second floor is good and relatively cheap. Drinking water tap in the room.

Room was dirty, with hair and spots, overall showed a lack of upkeep and attention… not even to detail but on a macro scale. Plus the bathroom really lacks a surface to put stuff onto, very awkward to use.

3.8

Jul 2024

Tạm ổn

Bữa sáng ok

Giường ngủ hơi hẹp

3.8

May 2024

Fine for a short stay !

Rooms are compact, clean and comfortable for a short stay. Not much decoration.

The room wasn’t available until 15.10. Not very friendly at reception.

3.8

May 2024

GREAT

The staff was very helpful. Great variety of breakfast. Clean room.

Upon arrival, there were only bath towels in the room. The next day all towels were provided.

3.8

May 2024

Nice building, but not the best experience

Excellent facilities - access to two nice swimming pools.

Off-hand staff Barman broke off in the middle of serving me to go and serve another customer with about six drinks for his group. I was not impressed. Our room was not cleaned for several days. Frequently disturbed at night by noisy guests - different people each time. Lack of local information or visitors pack in the room.

3.8

May 2024

Enjoyable experience

I thought the front office was too busy and had little time, I stayed for 8 days and requested for 2 hrs of extension on last day, only 1 hr given.

Not accommodating the request of extra hr on last day after staying for 8 days

3.8

May 2024

It was a pleasant stay but it would be better if you have an underpass access to the MRT Station.

I think the hotel is nice. It is what would you expect for the price. It is also comfy and clean.

There is no underpass to Stevens MRT station.

3.8

May 2024

45 MINS IN CHECK IN....INEXPERIENCED FRONT DESK STAFF

Breakfast,wifi, air conditioning and room service

Rooms not checked, went to room no light,gave me another room again no light,called electrician,lost 45 mins,hotel should compensate for time and harassment.No house phones on the 9th floor,have to come done for everything.Front desk staff needs additional training takes 20 min to check in normally should 5 mins. Call on the hotel no.,nobody picks up ...a star hotel cannot do this,all because staff not trained properly

3.8

May 2024

Great place to stay, rooms are great , breakfast is awesome , very clean

Everything

Nothing all was good

3.8

May 2024

Really good if you dont need a bathtub, greatamenities and plenty of touristy spots to take picture

The hotel is joint with Novotel Orchard and there are many amenities / benches Gym was fantastic too ! one of the biggest i see at this price range

the shower was pretty basic for a 4 star hotel like this but this is i'm being really picky here

3.8

Apr 2024

Average hotel, average staff, stinky room, need to lift their game.

Good location near Orchard Rd.

Room stank like cigarettes and god knows what else. Staff at front counter didn’t even know the difference between debit card and eftpos card, also, 4 front desk staff and nobody acknowledges you, just stand there looking at you.

3.8

Mar 2024

Bad Experience

The room view is nice and comfy, Staff are friendly.

Reservation at 3pm check-in, in the end, waited til 5pm then able to check-in a day-use room, Reception kept asking is the day-use room ok, can we continue to stay the night in the room? Housekeeper has a very bad attitude, once press the bell 3times, use master room card to go into the room(which we didn't ask for any service).

3.8

Feb 2024

Good experience and the staff are friendly like Sean ,Jerome and Alan .

Good food selections .more variety will be better.

Occasionally there's some smell appeared in lobby

3.8

Dec 2023

Pre-authorisation pain

The room size was small, but reasonable by Singapore standards. The staff were generally pleasant.

Check-in was slow and my room wasn't ready despite me arriving in the early evening. The hotel is located in a very upmarket area of Singapore some distance from the main attractions and all of the surrounding eateries are very expensive. The breakfast offered by the hotel is also expensive. There is more affordable food a 15 minute walk away. UPDATED 27/12/23: On arrival at the hotel I was told I needed to pay an upfront fee to cover any bill I ran up during my stay, which would be refunded after departure. What in fact happened is that I was charged SG$300 plus the whole of the cost of my room for my 7 day stay as a pre-authorisation on my credit card. I was then charged again for the whole 7 day stay on departure. This has affectively frozen my credit card until the pre-authorisation is cleared, which they have now advised (9 days after check-out) will take about 14-21 working days, and may take longer during festive period. I'm now contacting Singapore Consumer Affairs. I've spoken to my bank & passed on their very clear instructions about how to clear the hold. My bank advises it will only take 2 business days to clear once Mercure provides them with the faxed advice. I would have preferred to simply pay for my accommodation on arrival as I do at other hotels, instead of this double dipping. Pre-authorisation penalises the vast majority of honest travellers, in order to deal with the few that don't pay their bills. I regularly travel internationally and this experience ensures that I will never stay in any Accor hotel, including Mercure, Novotel & Ibis again.

3.8

Dec 2023

its really good to stay here

their receptionist is nice

3.8

Sep 2023

Exceptional

Very good lah, they know how to do business!

The pub/cafe in lobby is not operating.

3.8

Aug 2023

Worst customers service ever.

The housekeeping was spot on. The only complaint about the room was the refrigerator, despite being clean, there's a strong smell of durian, anything put into the fridge, came out with that rotten smell. The Bar staffs(L'aperitif) are friendly, good service.

The front desk, on the other hand, was a disaster. Only one or two of them knows what they're doing. The majority of the team is clueless and helpless. Not friendly and has no communication skills at all. Wouldn't expect this from a 4-star hotel.

3.8

Aug 2023

Ok for a short stay

Very clean, the pools were perfect

There was a language issue at the front desk, some staff were more helpful than others. We needed to weigh our hand luggage twice during our stay - general weighing scales were happily provided the first time round but were denied at the second request - as they were for human weight only- we were only trying to check our hand luggage against the 7kg allowance!! A 20 min walk to the MRT became a pain after a while!

3.8

Aug 2023

It was a reminder of why we never stay at this type of hotel : (

The rooms were clean. You can walk to Orchard Road and Botanical Gardens but dress appropriately (I.e proper exercise clothing and trainers/ sand shoes) Pool area was clean - but no bar or food options. There is a shuttle bus to Orchard but is usually very crowded, easier to catch a cab

Misleading in the room description. The room size was smaller than advertised, there are no balconies with pool view (or balconies at all) The bar is extremely expensive (however there is a GRUB next door which is more reasonable for food and drink) You are a captive audience as there are very limited options around the hotel. You can walk to Orchard but it is quite a distance in the heat or catch a cab. We didn’t opt for breakfast option (we did try one morning but as the hotel is a transit for organised bus tours it was chaos) Instead we opted for breakfast at Prive Botanical Gardens and Orchard Road. Eggslut (yes that is the name : )) Check opening times as things open later in Singapore and Tiong Bahru Bakery Orchard.

3.8

Aug 2023

Fine, not sure i would use again.

convenient, quiet.

strange aroma in the lobby, and corridors, lifts not clean bad use of space in room - bedside table only on one side of bed -

3.8

Jul 2023

Ho-hum. We were not thrilled with our stay.

Location, amenities, restuaurants,

We booked a double bed but were given a room with two single beds - not pleasing. The lights were difficult to work out as there was a master switch that switched them all off, but they could not be individually turned on. In other words, they were either all on or all off. Very strange. The room servicing was not complete - we only had one towel replaced each servicing, tea bags were not replenished, and tissues were not replenished for a could of days.

3.8

Jul 2023

I’m not satisfy

No things

Floor and bed not clean

3.8

Jun 2023

Peaceful area

Wonderful staff,very helpful when asked for suggestions. Loved the large bath towels. Peaceful and quiet for sleeping, no outdoor noise.

The comforter was too heavy. Refrigerator was not cold enough.

3.8

Jun 2023

Good service, good breakfast

Lots of facilities, shared between hotels. Good breakfast.

AC hard to control. Very cold. Wear and tear in hallways.

3.8

Jun 2023

Good

Near my conference venue

It can be a little noisy, can hear the other room

3.8

May 2023

Good

Not so convenient

3.8

May 2023

Good

Staff where excellent

I booked a double bed. Soon a late arrival my room wasn’t clean so I was moved to a bed with two singles. The concierge said the would put the beds together but never did, I slept on a single

3.8

May 2023

It's was generally good.

The staff are quite friendly, smile a lot and welcome me very well.

The staff throw away my toothbrush and didnt replace one for me until I call them.

3.8

May 2023

Very good

it is central, staff are friendly and helpful. it was a short stay for us but it was great!

the toilet didn’t have a bidet

3.8

May 2023

Very good

small bathroom

FAQs

How much does this hotel cost compared to others in Singapore?

The average price for a rental in Singapore is $77 per night. This rental is $147 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Singapore On Stevens. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Singapore On Stevens. Enjoy the water!

Is Mercure Singapore On Stevens pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Singapore On Stevens?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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4.1

Excellent(1,036 Reviews)

Orchard Grand Court

Apartment hotel

in Singapore

1 full bed

Pool · Kitchen or Kitchenette · Air conditioner

Looking for a memorable stay in Singapore? Our Apartment hotel might just be what you're looking for. Enjoy amenities including Air conditioner, Internet / Wifi and Laundry, and more during your stay.

$$$$

Mercure Singapore On Stevens

Hotel in Singapore

Reasons to book

About this hotel

Amenities

Map of Singapore

Nearby attractions

Available Rooms

Deluxe Double Room

Superior Double Room

Privilege Double Room with Lounge Access

Privilege King Suite with Lounge Access

Deluxe Twin Room

Mercure Singapore On Stevens

Hotel in Singapore

Reasons to book

About this hotel

Amenities

Map of Singapore

Nearby attractions

Available Rooms

Deluxe Double Room

Superior Double Room

Privilege Double Room with Lounge Access

Privilege King Suite with Lounge Access

Deluxe Twin Room

Reviews

FAQs

How much does this hotel cost compared to others in Singapore?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Singapore On Stevens pet friendly?

What amenities are available at Mercure Singapore On Stevens?

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