Central location. Pleasant and efficient staff.

Decor and fabric of the building is very dated and in urgent need of refurbishment.

Central location Comfortable bed Friendly staff Good breakfast

Hotel in need of a facelift (which apparently has already started) The overall decor is dated and in need of refurbishment. The room needed a good clean ie cobwebs in corners of the windows Non-existent sound insulation, which is vital in a busy city centre hotel, with constant traffic noise outside throughout the night. Swimming pool was unavailable on the last stay a number of years ago

checked in went really well very smoothly was greeted by a polite nice young man who was very helpful checked me in within 5 minutes said which room I was in ( room 216) this was a lovely room very clean and also had shutter on the inside of the room which i thought when i walked in this was a good idea as curtains sometimes let light come through. really good weekend went down for the Air show which was really good highly recommended to go and see Breakfast was a help your self service which Prefer this as you get to help your self to what you want Huge selection to choose from to cereal fruit yoghurts toast Eggs scrambled and fried bacon sausage beans has browns mushrooms you name it also had a huge selection of drinks such as apple juice, orange juice, coffee, tea and water. this is my 2nd time staying at this hotel and will be staying again in May 2024 day came to check out which was before 11am caught lift downstairs and walked over to the reception desk and gave my key card back to the lady and asked if she could check a booking which I made but wasn't sure if it had been paid for she was so helpful and told me that it had not been paid and that i had till a week before may 2024 to pay for it which was fine.

Upon arrival, the staff were great, very helpful and attentive. The lobby was well laid out and spacious. The room was a good size, with good air-con, and a comfy bed. Very clean and tidy. We stayed one night to see a show in the new Swansea arena and it suited this perfectly. A short walk into the city but far enough away from the main nightlife to get. Good night sleep. Parking us available on site, sign in at reception. Approx £9 per night. The parking is very limited so recommend early arrival to get a space!

Small car park but that can't be helped on such a central location

The location

The lifts were very bad and small,the room door looked like it had been droken into previously to our stay,very dated hotel which needed a deep clean

Breakfast plenty. room comfortable. good location for the town

Menu in restaurant

The breakfast

That the pool wasn't open

Great hotel fab prices Comfy bed Friendly helpful Staff

Nothing

The Breakfast was very well cooked and plenty of options to choose from.

Did you ever play "the floor is lava" as a child? If not, let me briefly explain; the aim of the game is to NOT TOUCH THE FLOOR. That's exactly what I'd recommend to anybody staying in that room. The carpets and the curtains had more stains than even Mr Muscle could handle not to mention the clump of hair that looked as if Tarzan had combed his hair with a garden rake by the bin. As for the wake-up call I requested at 07:30...it never came. Luckily for me, the Sun shone brightly through the stained curtains which woke me up at 5:00am anyway so no love lost there. I am lactose intolerant, so I had Informed reception that I would like an alternative to milk at breakfast. Why did I bother, it was not on my table as promised by the members of staff. The only thing Hot about the Dragon hotel was the kettle.

cheap and convenient

strong smell of smoke in public areas and a musty smell .

Location

Cleanliness No hot water for 2 days Guest smoking cannabis in their rooms Breakfast was poor Lifts can generally hold 1 person at a time.

Breakfast poor quality overcooked

Rooms worn, in need of refresh, dining room same

Location is great

Receptionist on arrival was not very welcoming. Felt like we were interrupting her, although there was no one else there

location and staff

the bed was uncomfortable

Even though it's in city centre there wasn't much noise Car park easily accessible 5 minute walk to sea front

Parking charges are too expensive

Location.

This is not a 4 star hotel! I've stayed in 2 star travel lodges better than this place. Room is clean but stains over the floor, ceiling peeling, chair fabric peeling off.. just awful. The breakfast was even worse! The sausage was so over cooked I couldn't even cut it. The member off staff at breakfast was wearing jeans and a hoodie... I couldn't believe it. No fresh fruit besides bananas being offered. Awful. I will not be returning here.

The room was clean the bed was comfortable

The hot water was lukewarm all the time it was the worst breakfast ever had in my life the eggs were undercooked the sausages were on the Cook then we ask for some more bacon and eggs the eggs of full of grease and I was yellow grease

easy access to city centre comfortable bed hot water and lovely towels

tired decor , basic room , tv didn’t work - issue was resolved , old carpets , charge for car park .

the location was brilliant. we enjoyed the bar area. the bed was comfortable and the room had a nice view.

the room was a bit dusty all over the countertops etc. the TV did not work properly, we were not able to navigate with the remote at all.