Ixtapan de la Sal Marriott Hotel & Spa
4.1
Excellent(1,069 Reviews)Hotel in Ixtapan de la Sal
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
This family friendly hotel is located in Ixtapan de la Sal, Mexico. The 5-star hotel offers 3 swimming pools, on-site dining options and a full-service spa.
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Ixtapan de la Sal
Available Rooms
Guest room, 1 King Bed, Mountain view, Balcony
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Guest room, 1 King Bed, Garden view, Balcony
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Guest room, 1 King Bed, Pool view, Balcony
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Guest room, 1 King Bed, Terrace view
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Guest room, 2 Queen, Garden view, Balcony
2 Queen • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(1,069 Reviews)100% verified reviews
4.1
Su ubicación y el personal atiende excelentemente bien, desgraciadamente las habitaciones y todo el hotel está viejo y le falta mucho mantenimiento
Sus instalaciones son viejas
4.1
muchas actividades y el spa
baños un poco viejos
4.1
La comodidad del hotel, todos los servicios que ofrecen, el personal muy amables y atentos en todo momento
Hay algunos espacios que necesitan mantenimiento como las albercas y el estacionamiento
4.1
Nos dieron una habitación que no fue la que reservamos a través de Booking Y la habitación que nos dieron no tenía aire acondicionado. Considero que para las condiciones climáticas de un lugar como Ixtapan de la sal. Todas las habitaciones deberían de tener aire acondicionado.
Le falta un poco más de mantenimiento al hotel
4.1
El bar limoneros
Mal servicio , muy descuidado las instalaciones , falta de capacitación al personal , ha sido el peor marriot que he estado en toda mi vida
4.1
El servicio, las instalaciones, el trato excelente
Todo en orden
4.1
Excelentes instalaciones y servicio
la alberca de abajo muy fría. la de adultos
La Alberca techada podrían mejorar la ventilación
4.1
Localización
Sucio cucarachas en habitaciones ácaros en manteles de comidas trato malo al llamado
4.1
Tienen 3 piscinas, una techada y dos al aire libre, de esas 2, una es para niños (chapoteadero con tematica de bucaneros) y otra es para adultos.
Que no pude usar la piscina techada ya que estaba en mantenimiento.
4.1
Very nice staff.
Too many kids screaming. Huge hotel.
4.1
The hotel is very nice, however looks dates and poorly maintained.
The food is expensive and not a lot of variaety.
We asked for a crib from the reserve and it was delivered just before 8pm, my daughter had to skip 1 nap because of that.
The swiming pool from kids was disgustingly dirty, we couldn't see the bottom of the pool.
The go-karts wasn't attended nor functioning.
The rooms are fine, comfy and clean.
The swiming pools aren't cleaned during the night.
The breakfast in the morning was missing a few things like sour cream, bread and eggs a la carte was not possible.
4.1
Pool, kids activities and cleanliness
The installations are a bit run down.
4.1
When I checked in I was told by the front staff my reservation wasn’t paid for but it was previously paid and it was a hassle to have to wait even longer to get a room.
4.1
Reataurant, lobby coffee
Nothing
4.1
I love this hotel but this time I was not as happy.
the sheets and towels smelled bad. The sheets are no longer being ironed. The sink was stuffed up, I do not understand how the cleaning lady did not report this to maintenance so we did not have to do it the next day.
Please keep this hotel to the Marriott standards, it is sad to let it get worse in the upkeep.
4.1
We attended a destination wedding and the facility was exactly what was needed.
The very interesting layout of the premises and the views from any room were phenomenal,
The staff was always helpful and friendly.
Our room was HUGE!
As a vegetarian, the food was mediocre..
Sometimes, finding a quiet place to sit became a bit of a struggle.
The towels were a little more scratchy than I am accustomed to.
4.1
The staff were nice, the rooms were spacious and clean. The breakfast buffet was quite good.
The entire hotel, except for the newly refurbished lobby, feels very outdated. It is in desperate need of some attention, new coat of paint, the pool needs work (lots of missing tiles which can cut your feet!) and the restaurant also needs renovation. Overall it was ok but I wouldn't pay the same price to stay at this hotel again.
4.1
Breakfast was good
In general very poor customer service including the front desk manager really bad service to the guest, really bad experience at your property, we never Will comeback.
4.1
The staff is really kind and tries to make you feel speciall. Love the way they have to salute you, with their hand in the heart. A nice place for families, speacilly with children.
Still working on the maintenance after the pandemia. It has beautiful gardens and lots of outdoor areas worthed to help them restore them.
4.1
The Concept.
Furniture
4.1
very nice Hotel
indoor pool needs maintenance and towels should be right there, not 3 floor down by the outdoor pool
Buffet is expensive, we (6) went to eat outside in Downtown and it was excellent and half price!!
4.1
Really nice and big room, with a big bathroom and a really nice shower. Many different pools to swim in. Very friendly and helpful staff. Tasty included breakfast (but we had to remember them, that it should be included as written at the booking side).
Pool area was not so clean and in generals the pool water was turbid and did not smell nice in the inside pool.
4.1
the pool the cleanest
value of the room
I like everything
4.1
lovely gardens and bar area
4.1
The amenities, the facilities the hotel has, the friendly staff and the great fun nights at el pueblito for kids
Some of the areas need to be updated
4.1
The hotel gardens are amazing, with a wonderful view, and the facilities really good.
Noisy hotel, if you are looking for a relax time probably this hotel is not going to be the best option.
4.1
Three pools, so you can choose.
The hotel is too spread out, very easy to loose yourself.
The service at the restaurants too slow and the food was mediocre.
It seems that the hotel has an identity crisis; most of it is decorated Mexican style, very nicely, but the lobby and entrance very modern, also nice.
4.1
Beautiful hotel and rooms are very confortable
Food was not very tasty and a bit overpriced
FAQs
How much does this hotel cost compared to others in Ixtapan de la Sal?
The average price for a rental in Ixtapan de la Sal is $81 per night. This rental is $1 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Ixtapan de la Sal Marriott Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Ixtapan de la Sal Marriott Hotel & Spa. Enjoy the water!
Is Ixtapan de la Sal Marriott Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ixtapan de la Sal Marriott Hotel & Spa?
We found 13 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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