Cassia Hotel Jerusalem
4.0
Good(385 Reviews)Hotel in Jerusalem
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Cassia Hotel Jerusalem is a 15-minute walk from the Old City and 1 km from Jerusalem city centre. It features elegant rooms with flat-screen TV and a swimming pool with city views.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Jerusalem
Available Rooms
1 Sofa • 322 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 Double • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Double • 1 Sofa • 516 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(385 Reviews)100% verified reviews
4.0
כבר בכניסה למלון יש אווירה של רוגע ושלווה. המקום מטופח, מריח רענן ונקי. עמדת הקבלה קטנה עם שירות מהיר ונעים, כל מה שבקשנו הגיע לחדר במהירות. מעליות אלקטרוניות ומהירות. לובי מטופח ונקי עם עמדת מכירה (שלא השתמשנו בה).
קבלנו סוויטה בת 2 חדרים בקומה ה-12 עם מרפסת ענקית מקיפה את כל הסוויטה ונוף לעיר העתיקה. החדרים גדולים ומרווחים, ומאד נקיים ומסודרים. שירותים ואמבטיה גדולים ומרווחים בחדר השינה המרכזי, עם מספיק מגבות לכל המשפחה. היה גם חדר שירותים נוסף עם כיור חיצוני. מכונת קפה קטנה עם קפסולות, מקרר קטן ונח. בצד אחד של המרפסת היה שולחן אוכל גדול עם כסאות מסביב, בשנייה שולחן אירוח קטן עם כורסאות וכורסת שיזוף.
חדר השינה מרווח מאד, מיטה גדולה ונוחה, כריות גדולות. בקירות קיימים שקעי USB לטעינה, מזגן נפרד בחדר השינה ובחדר המרכזי.
חדר אוכל נעים, נקי ומסודר. השירות היה טוב. ארוחת בוקר סטנדרטית טרייה וטעימה, למרות המגוון היחסית מצומצם לא יצאנו רעבים.
הבריכה עצמה נראית נקיה ומסודרת, קטנה.
חניה בכניסה למלון, ולדברי השומר בכניסה חניון נוסף קרוב. בגלל מספר חניות מצומצם החננו את הרכב במלון והשתמשנו בשירותי מוניות בעיר. המלון ממוקם במקום מרכזי, כ-10 דק' נסיעה מהכותל ועיר דוד, במרחק הליכה ממתחם התחנה הראשונה, תחנת הרוח מונטיפיורי וקניון ממילא.
באמבטיה הורגש מחסור בשפופרת דוש, יש רק דוש עילי ומים מהקיר. ארוחת ערב יקרה כ-300 שקל לאדם בחרנו שלא להזמין.
מספר חניות מצומצם בחניון בכניסה למלון.
4.0
היינו בחדר עם מרפסות גדולות מהמם. נוף מדהים. מיקום מצויין.
ארוחת הבוקר לא מפנקת.
בעיית חנייה.
אין איפה לקנות שתייה, פינוקים כשנמצאים בבריכה.
4.0
The hotel is beautiful, fresh, and has an ambitious art collection. The breakfast buffet is excellent. The rooms are fresh. The location is excellent. The pool area is nice.
The hotel's gym is large and well-equipped but worn and not in line with the hotel's other facilities. It lacks towels and other amenities.
4.0
Great location. Beautiful lobby. Great pool.
Good amount of closet space in the room. Yummy breakfast.
Our room was very small and many of the rooms are an odd shape because of the structure of the building.
The sheets were not changed until asked.
Front desk staff not super accommodating.
4.0
Very good location to go in the Old City, nice restaurants around (Touro, first station, etc...), nice staff.
Breakfast is a bit expensive.
4.0
The healthy section at breakfast was excellent
4.0
The breakfast was amazing. Ali took great care of us. Abed Montased was the best room attendant we’ve ever had, he did a great job for us. we loved the rain shower. overall we enjoyed our stay very much and would definitely return.
The AC in our room never worked well and ended up breaking completely the last 2 nights. it was Shabbat so we had to deal with it.
4.0
Clean, comfortable.
Location
4.0
Hotel was clean and had great location!
Staff was bad, they didnt speak English very well. the only person that was really trying to help me was a young lady, but I saw her getting patronized by a male staff boss all the time.
I had multiple problems at the room - pillows were uncomfortable, bed was pretty short and too soft so my spine would hurt.
And the air conditioning was loud, flashing lights in the night and annoying.
It was hot in the night but the aircon was heating the entire hotel and it was impossible to turn the heating off which made the air in the room super hot and dry.
I dont sleep with aircon on , because it makes my throat and eyes sore - it was imposible to turn it off.
Because of these problems, my body didnt relax and regenrete during the night - which is the most important role of the hotel which it failed.
The pool wasnt working even though it was already hot and it wasnt mentioned on booking.
The light from the corridor was so bright it would always get into the room through a hole in the door.
But what is worst is that there was no empathy from staff towards me. I told them about all these problems. It was 1am in the night and I couldnt sleep, my back hurt, air con was on, lights were waking me up and my eyes and throat were sore. The staff went to some kind of panic mode - they couldnt speak English (also the morning shift couldnt). They told me 10000 words but none of that was to help me, the male stuff couldnt comprehend that they failed the hospitality part, they just kept repeating to me everything was ok. even after I told them it wasnt ok…
The pinnacle of dissapointment was when I told them my throat is sore becase of the air con, and they gave me 2 bottles of water and charged me for it….
Now I dont know if this is culture difference but in a normal place when you failed your guest , you offer him something for free…
It was a huge insult to me, to sell me water for a sore throat when it was hotels fault in the first place.
4.0
The view from our room, the location, the breakfast, the beds.
the reception upon arrival was a bit cold. the shower was weak and the temperature unstable. the room was nice but needs to be renovated.
4.0
I loved the view from my very large comfortable room out to the Old City of Jerusalem. I also really liked the huge fresh breakfast buffet! The staff were friendly and courteous. Definitely recommend.
4.0
Breakfast had a huge variety.
The bathroom flooded every night, the Shabbat lunch of overpriced and not worth the money. There was also an incredibly rowdy group of young men who destroyed the Shabbat weekend. While, the location is ideal the staff (apart from the the kitchen manager) is quite lazy and unhelpful. The front desk refused to arrange a taxi, for my sister and I to the central train station, during a torrential rain storm.
4.0
Our room was a little too warm.
4.0
The hotel is located in a perfect spot overseeing the Jerusalem Old Town. The staff at reception was extremely helpful and willing to go above and beyond! When we asked for a room with a slightly better view (the view from the 1st room wasn’t the best), the manager was so kind to upgrade our room at no additional cost. The sceneries from the new room were just unbelievable!
We highly recommend this place!
4.0
Brand new hotel with very nice Facilities
4.0
Good Location, good breakfast, big room and free parking
The room was not clean, they took care it after our complaint. The price was high, the reception with little empathy.
4.0
Their brkfast u do not want to miss so worth adding on brkfast to fees. Amazing fresh huge so enjoyable.
4.0
Location is vey good, great view and nice park nearby.
Breakfast very expensive.
4.0
friendly staff
hospitality
food
nothing
FAQs
How much does this hotel cost compared to others in Jerusalem?
The average price for a rental in Jerusalem is $236 per night. This rental is $4 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Cassia Hotel Jerusalem. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Cassia Hotel Jerusalem. Enjoy the water!
Is Cassia Hotel Jerusalem pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cassia Hotel Jerusalem?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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