Anantara Palais Hansen Vienna

Living room, Photo of the whole room, Dining area

View (from property/room), Living room, Photo of the whole room, Seating area

Living room, Photo of the whole room, Seating area

TV and multimedia, Living room, Photo of the whole room, Seating area, Dining area

8.6 / 10.0

Excellent(679 Ratings)

Hotel in Vienna

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

The 5 Star Superior Anantara Palais Hansen Vienna is located in the city center of Vienna and offers luxurious life style in a historic landmark building. Right on Vienna’s famous Ringstraße boulevard it is only a short walk away from St.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Vienna

Nearby attractions

Schönbrunn Palace Park

5.8 mi

Schönbrunn Zoo

6.2 mi

Kunsthistorisches Museum Wien

1.5 mi

Museum of Natural History Vienna

1.4 mi

Available Rooms

Deluxe Room

1 King or 2 Single • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Room

1 King or 2 Single • 409 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Balcony Room

1 King • 409 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Grand Premium Room

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King or 2 Single • 570 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Anantara Palais Hansen Vienna

$$$$

8.6 / 10.0

Excellent(679 Ratings)

Hotel in Vienna

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Vienna

Nearby attractions

Schönbrunn Palace Park

5.8 mi

Schönbrunn Zoo

6.2 mi

Kunsthistorisches Museum Wien

1.5 mi

Museum of Natural History Vienna

1.4 mi

Available Rooms

Deluxe Room

1 King or 2 Single • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Room

1 King or 2 Single • 409 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Balcony Room

1 King • 409 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Grand Premium Room

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King or 2 Single • 570 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.6 / 10.0

Excellent(679 Ratings)

100% verified reviews

10.0 / 10.0

Apr 2024

Super séjour

La proximité la propreté, L animation la consiergerie monsieur Sam nous indiquait les bonnes endroits .

10.0 / 10.0

Apr 2024

All perfect

All great

10.0 / 10.0

Mar 2024

The stay was good

Everything

Nothing

5.0 / 10.0

Jan 2024

Central location, outdated, overpriced.

The location is very good. You can walk easily to the main attractions in town. The public transportation is very near. Breakfast is overpriced but good selection and good service.

The rooms are definitely overpriced for what you get. Beds are good, but the sofa, chair and cushions in our deluxe room looked depressing and outdated. Cheep fabrics. Very last century. The Nespresso coffee machine was broken, however, was fixed quickly after we reported it. The wellness area is underwhelming, far from luxury. There are three rather small saunas with as many showers. What is advertised as a swimming pool or jacuzzi is rather a big bath and there are only three recliners. At the time when we were there (after 7pm), there was no drinking water left in a water container and a sink full of used glasses. Did not see any staff.

7.0 / 10.0

Jan 2024

Nice hotel but not 5 stars. Rooms are a bit dated and need some general maintenance - loud aircon, broken heated towel r

Nice staff, clean facilities, wellness area was good.

Dated rooms and needs maintenance.

10.0 / 10.0

Jan 2024

One if the best hotels in Vienna, incredible facilities and a luxurious relaxing stay.

The hotel was exceptional, i couldn't have chosen a better hotel in Vienna. From being greeted by the lobby staff each day, to relaxing in the lobby listening to the pianist, it was without a doubt one of the best hotels i have stayed in. Within the stay was breakfast each day, which was faultless with extensive tasty options and champagne which is always a bonus. The room was incredible, with lots of room to move around, heated bathroom floor and speakers, free mini bar, also, i liked the fact that the TV's were screen mirroring meaning i could watch programmes off my phone and that's just some of what the room includes. The spa and fitness facilities were exceptional too, also i found them to be quiet meaning i had the spa to myself on occasions. The hotel itself is around 10 mins in a Uber, to the centre hot spots. I found Uber much better then the general taxis though, as it appeared the taxis outside the hotel do try to rip you off! Lastly, the hotel was very disabled friendly. I took the trip with my dad who uses a mobility scooter, and he got around without any issues as the floors were all flat, with a ramp up to the restaurant. If you are hesitating booking this hotel, don't. You wont regret it. The staff are all so very helpful and the hotel itself if impeccable.

The only negative i can say, is at times the baristas in the lobby area could be slow at serving and issuing bills. However when prompting they were courteous.

9.0 / 10.0

Nov 2023

Beautiful, elegant place, quiet at night

Gorgeous and large room, beautiful lobby with live piano music at night and great breakfast!

It wasn’t exactly in a great location for walking around…we had to taxi mostly.

4.0 / 10.0

Nov 2023

That was disappointing considering its value

Spa and swimming pool

Especially the cigar lounge located at lobby causing smell in whole ground floor

8.0 / 10.0

Nov 2023

Wien ist absolut sehenswert. Das Hotel ist Zentrumspartei und bis auf Kleinigkeiten zu empfehlen. Das Personal war sehr

Gesamtpaket war sehr gut

Das Zimmer war zu kalt, am 1. Tag ging die Heizung nicht, ein Servicetechniker musste kommen.

9.0 / 10.0

Aug 2023

Beautiful hotel and superb quality

Beautiful building and rooms and Very tasty and fresh breakfast

7.0 / 10.0

Aug 2023

Good

Good location, nice room, good equipment

6.0 / 10.0

Jul 2023

Pleasant

Service level in lobby should be at a higher level. We needed to ask 3 times for our room to be cleaned, this is not what we expect from Kempinsky. A bit more focus on guests would be welcome

10.0 / 10.0

Jul 2023

Excellent

Great rooms ,very spacious and very quiet

10.0 / 10.0

Jul 2023

Wonderful trip. Very eager to go back.

The room

The ac wasn’t the best

8.0 / 10.0

Jul 2023

Overall good

Staff, food

Towels

10.0 / 10.0

Jun 2023

Nice

Good Room

Not have

10.0 / 10.0

Jun 2023

Exceptional

Amazing hotels and good

8.0 / 10.0

Jun 2023

extraordinary hotel but poor service !

everything is perfect: room, breackfast, location, facilities . Amazing hotel !

I did not like the stuff. They are not professional . Front desk indian team and chinese has a good attitude but they are so slow and unprofessional. You wait to much to checkin and checkout and a lot of problems may occur. The indian girl from the bar is more concerned to not bring drinks or water in the smoking lounge instead of paying attention to bring you exactly the drinks you ordered. Her attitude is more like a guardian instead of a waitress The hotel manager I thing shoud change the team or change himself. It's a pitty that a such an amazing hotel to be left is wrong hands. Too bad.

3.0 / 10.0

Jun 2023

Disappointing

Used towels not removed and replaced Bins in room not emptied Coffee not restocked Mini bar not restocked

10.0 / 10.0

May 2023

Relaxing stay

Amazing location, helpful staff, great style, amazing breakfast, great food, service and atmosphere.

9.0 / 10.0

May 2023

Superb

Spacious, clean, comfortable bed and pillows, clean linens and first class towels. The breakfasts were wonderful. The room had a drip coffee machine, but the coffee, unfortunately, was not good. I would like to mention the work of concierge Miroslav. I have never met a more attentive and professional concierge. I was impressed with Miroslav's professionalism and friendliness. He was always willing to help us with any questions and queries we had. Miroslav was very attentive to our needs and always tried to find the best solution for us and take care about successful executions. We were able to book concert tickets, restaurant reservations and more. We were impressed with the quick response and efficiency of concierge Miroslav. He was always ready to respond to our inquiries and solve problems as quickly as possible. Miroslav was as polite as possible and tried to make our stay at the hotel unforgettable! Overall, I would like to say that the staff at the hotel was friendly and helpful from the doorman at the entrance to the service in the restaurant. They did everything they could for our comfort. I would also recommend a visit to the Michelin restaurant Edvard. This was our 3rd Michelin restaurant and it exceeded our expectations. The staff was so attentive to clarify not only our preferences but also possible allergies. The food was great and perfect in its taste. I would gladly recommend restaurant Edvard.

1. At check-in only one reception desk was working and there was a queue. After a long drive it was unpleasant to wait more than 20 minutes. 2. At the first cleaning they left the coffee cup not washed, did not add cosmetic items (cotton pads, ear buds, sanitary bag), shampoo and shower gel. After a comment at the reception there were no more questions about cleaning, everything was enough. 3. There were only 2 bottles of water for 3 people. The situation was also resolved after contacting the reception. 4. The most unpleasant moment was to see in the lobby the mobsters as if from the 90's (so-called "bratki") in tracksuits and strange behavior. Watching them for a few days in a row, it was clear that they were "security" for some of the russian guests of the hotel. The three guys were constantly looking at the guests in the lobby and sometimes made movements imitating a punch. After that the desire to spend a couple of hours in the lobby with a glass of Prosecco was gone, because there was no sense of comfort. It was unexpected to see such characters in a hotel of this level.

8.0 / 10.0

Apr 2023

Very good

location is prime. service is of quality and good attitude. staff are super friendly and helpful all the time.

cleanness of the facility is bellow expectation. more effort is required specially on room cleaning on daily basis.

5.0 / 10.0

Apr 2023

great location, but very disappointed by the room. the restaurant food was excellent but the staff need better training

location was very good. concierge staff excellent. EDVARD food was excellent.

was supposed to have electric car charging, it did not work and we had to go to charge in a street charger nearby. the room was not great. needed a serious renovation. table was broken, curtain was hanging down, bed was like a brick and the pillows we awful , view was terrible. very over priced. as for the Michelin Star restaurant EDVARD. We arrived and there was no one to greet us. we waited 5 minutes for someone to turn up and escort us to our table. they served Luke warm water and when we asked for ice, it was served in a tarnished silver ice bucket that really needed a clean. I asked what type of deer the venison was and was told it was “a happy deer”. the staff clearly never knew the different types of deer. eg red deer, roe deer, Sikka etc. a Michelin star restaurant should know what they serve.

10.0 / 10.0

Mar 2023

perfect

ambient

there is no reason for negative remark

5.0 / 10.0

Feb 2023

Extremely disappointing

good location

The pool was not open as being repaired. This was not communicated to us before our stay. Very disappointing, bordering on deceitful, as this was one of the reasons we chose the hotel. Also very understaffed, both for cleaning staff (we had to ask 4 times for clean towels to be brought to the room), and in the bar/restaurant area. Multiple times in only 3 days in the hotel we had to chase up orders for coffee, drinks etc. I felt sorry for the staff as the hotel had clearly tried to cut costs by understaffing, and all staff were overstretched. A very bad experience as a customer to a supposedly high end hotel. If returning to Vienna, we would never return to this hotel.

FAQs

How much does this hotel cost compared to others in Vienna?

The average price for a rental in Vienna is $130 per night. This rental is $25 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Anantara Palais Hansen Vienna. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Anantara Palais Hansen Vienna. Enjoy the water!

Is Anantara Palais Hansen Vienna pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Anantara Palais Hansen Vienna?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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9.2 / 10.0

Outstanding(1,735 Ratings)

The Guesthouse Vienna

Hotel

in Vienna

5star

1 king bed

Pets allowed · Kitchen or Kitchenette · Air conditioner

Looking for a memorable stay in Vienna? Our Hotel might just be what you're looking for. Enjoy amenities including Air conditioner, Internet / Wifi and Laundry, and more during your stay.

$$$$

Anantara Palais Hansen Vienna

Hotel in Vienna

Reasons to book

About this hotel

Amenities

Map of Vienna

Nearby attractions

Available Rooms

Deluxe Room

Premium Room

Premium Balcony Room

Grand Premium Room

Junior Suite

Anantara Palais Hansen Vienna

Hotel in Vienna

Reasons to book

About this hotel

Amenities

Map of Vienna

Nearby attractions

Available Rooms

Deluxe Room

Premium Room

Premium Balcony Room

Grand Premium Room

Junior Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Vienna?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Anantara Palais Hansen Vienna pet friendly?

What amenities are available at Anantara Palais Hansen Vienna?

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