Swing & Pillows - KL Sg Besi formerly known as U Pac Hotel
Hotel in Kuala Lumpur City
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Placed in the heart of Kuala Lumpur just a 10-minute drive to the famous Kuala Lumpur Twin Towers, UPac Hotel offers well-appointed rooms with air-conditioning and free Wi-Fi access at all areas.
Amenities
Air conditioner
Internet / Wifi
Parking
TV
Map of Kuala Lumpur City
Available Rooms
1 Double • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
7.8 / 10.0
Very good(480 Reviews)100% verified reviews
10.0 / 10.0
The staff are welcoming and helpful. I feel safe living there. Will definitely go back next time
6.0 / 10.0
The only I like bcs the location near to my work place
The bidet not function well
1.0 / 10.0
Disappointing
All
4.0 / 10.0
1. Nice location - ada kedai makan kat bawah, speedmart dan KK 24hours
2. Free Parking - Parking di basement, selamat
3. Toilet - Bersih
4. Katil - Selesa, lembut
5. Checkin/out - Easy & Fast due to no other guest
1. TV ada 1 channel je, TV1. Kalau kedekut channel sgt atleast bagi la TV3. TV1 banyak dokumentari je. Taktik nak jimat elektrik ke? 1 malam bukan under rm80 taw, 2malam aku bayar RM200++ so takdelah hotel bajet tersangat bajet kan?
2. 1st room (before pindah 2nd room), water heater leaking.
3. Pemanas air takde, mineral water takde, yg ada cuma 2 cawan kosong dan 1 jug kosong. (hotel under rm80 1night pun boleh provide haha) but still ok. no
4.
Ada kronologi ye, sebab kenapa penginapan ini mengecewakan hehe.
Saya datang menginap di U-Pac all the way from Genting Highland, honeymoon 5h4m. Exhausted gila, so nak extend lagi 2malam tujuan utk berehat sahaja (no jalan-jalan). Tapi petang selepas checkin tu keluar la pergi TS skejap beli barang. Balik bilik around 9pm. Rehat di bilik tak sampai 1jam tiba2 bilik blackout. Staff situ cakap taktahu kenapa another staff bagi kami bilik yg kami duduk tu sbb bilik tu mmg problem so cut it short, kitorang tukar bilik dalam 10pm tu dengan penat tak hilang lagi. That staff just left the card to access to another room lepastu tak nampak dah batang hidung haha. ok yg new room tu yang problem, SANGAT PROBLEM.
2ND ROOM PROBLEM
1. Kami alih sikit katil sebab nak sediakan ruangan solat, terkejut bawah katil penuh dgn plastik roti yg dah terbukak (picture provided), dan ada 1 plastik roti yg dalamnya masih berisi. Ya Allah time nak kutip sendiri tu meremang rasa, takut2 ada lipas keluar
2. Karpet di lantai sticky, jadi kami terpaksa ambil tuala hotel lapik lantai (tbh husband smpai rasa was2 nak solat di bilik tu jadi kami tak solat dalam bilik)
3. Malam pertama tu terpaksa jugak tidur dgn keadaan bilik mcm tu sbb terlampau penat dan staff ade inform ini satu2 nya bilik yg tinggal! Bangun esok paginya tekak sakit, sebab ada bau2 hancing (maybe lantai yg sticky tu?) menangis weh. Solution nya kami bakar candle yg wangi tu, terus takde bau hancing tu
Rasa mcm tengah checkin hotel murah yg sediakan servis s*x sbb bau hancing tu huhu
7.0 / 10.0
The hotel is budget level and basic however it is clean and comfortable. There is a 7 Eleven store next door which is very convenient and a laundromat a further 3 doors down. There are any number of street food vendors close nearby. The hotel staff were great, very friendly and helpful. Pudu is an older but interesting area with quite a few Kopitiams and a busy wetmarket all within about a kilometre walk of the hotel. There is a bus stop about 80 metres from the hotel and train stations at Pudu or Chan Sow Lin but these are both about 1.5 kilometres away.
I stayed at this hotel around 5 years ago and while it is still good value for money, and still comfortable enough it is starting to look a bit tired and a little scruffy compared to what it was when I first stayed there. What has improved is the amount and variety of local food vendors.
10.0 / 10.0
Friendly staff. But if you want to explain something to your customer, please don't too fast😅. Overall okay.
1.0 / 10.0
Location, easy access basement parking
No water bottles provided which is unacceptable. Room wasn't like in pictures. Looks old.
10.0 / 10.0
Neat
Staff were very friendly
Parking is easy to get
None
3.0 / 10.0
This hotel room is just "ok" for work travel or event attendence maximum one day. Staff were available and answered the phone. Mattress and sheet were clean. .
. Near by hotel was quite dark and no restaurants or groceries were seen. Moreover, in the lobby, I wanted to pay using QR code. However, The QR code is not working. "So why QR was there". Only card is avaliable there and no any other method. Do not expect other thing rather than sleeping on bed and using bathroom.The room was small. There was no tiusse, boiler, tea bags, or coffee as any small hotel provide as main necessities in a hotel room. Minral water also was not provided and staff told I may fill an empty bottle from the dispenser outside the room in the corridor. However, when I wanted to fill the my bottel at night I was looking for the dispenser all over my floor I found nothing. I drank my juice instead. The drain bibe of the sink in the bathroom was lacking heavely when I first used it. The air is not entering the room because no window neither in the room nor bathroom so you can smell a musty smell.
9.0 / 10.0
There is parking available for the guest. Its so safe. Everything is clean. The staff are friendly.
No kettle or hot water for drink in the room.
5.0 / 10.0
Friendly staff & very helpful
Bed & pillow
9.0 / 10.0
Hotel Manager was very helpfull
No kettle in room
6.0 / 10.0
nothing
as a staff do not so kepoh asking why my face like that my eyes like that. u stress ke ? bla bla bla... so judgemental ! just do ur work as a receptionist. seriously am not comfortable when he so banyak cakap. thank you. please improve ur team cs. also please provide mineral/drinking water. tq
9.0 / 10.0
The basement parking is very secured and is free of charge.
Staff is friendly and helpful.
Toilet is clean.
Good location.
Good value for money.
Nothing. Everything is good.
9.0 / 10.0
Hotel is clean, cozy and secured. Have plenty of parking in the basement and lift.
Maybe can improve the door access at the lobby because the system was jammed for a while (approx 20 mins) until we can enter the lobby. The staff was helpful when we call for assistance at midnight.
5.0 / 10.0
The price is very very cheap. Good to stay if only budget stay.
The car park closes at 12 a.m, reached at 12:03 a.m and the staff refused to open the gate. That is OK, but the main door was locked and so unable to go in the hotel. Was wondering if I stayed in a dorm/hostel where Cinderella stays inside too.
10.0 / 10.0
Near everything you want ,you want eat there mamak and restaurants near want to eat fancy there shellout beside it
10.0 / 10.0
Wifi so quick
Management very beautiful
Room is very clean
Service very nice even though in midnight the management still reply me
7.0 / 10.0
Person in charge of front desk was friendly
Toilet wasn't the best
8.0 / 10.0
the staff was super helpful and friendly
none
FAQs
How much does this hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is $61 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Swing & Pillows - KL Sg Besi formerly known as U Pac Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Swing & Pillows - KL Sg Besi formerly known as U Pac Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Swing & Pillows - KL Sg Besi formerly known as U Pac Hotel?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, parking, and tv.
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