Hotel Residenz
Hotel in Neuss
3-Star Hotel
Reasons to book
Includes essentialsInternet / Wifi, TV and more
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About this hotel
The Hotel Residenz is located in the heart of Düsseldorf, just 500 metres from the main railway station, and a 30-minutes walk from the Königsallee boulevard and the Old Town.
Amenities
Internet / Wifi
TV
Map of Neuss
Nearby attractions
Available Rooms
Single Room
1 Single • 161 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Double or Twin Room
2 Single or 1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Triple Room
1 Sofa • 236 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Double or Twin Room
1 Sofa or 1 Sofa • 236 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
3.0
Lift houd je wakker insmeren met olie is handig
1.0
Onze kamer was erg vies.
Zonder op zoek te gaan zie je overal overal vlekken. Ik heb maar niet nagedacht wat het zou zijn….
Gelukkig was het bed ok, en schoon.
De echt vieze kamer was het allerergst!
Bij het uitchecken was er niemand, terwijl we onze fietsen in de kelder achter slot hadden gestald.
Bellen naar het aangegeven telefoonnummer maakte ook niets uit..
We moesten zeker een half uur wachten voor er iemand aan kwam en we geholpen waren.
3.0
Wir sind zu viert gereist. Diese E-Mail erhielten wir am Anreisetag um 15 Uhr: "Sehr geehrte Herren, schön, dass sie sich für unser Haus entschieden , leider muss ich ihnen die Mitteilung machen, dass unsere Kapazitäten voll sind. Hoffe das ich ihnen beim nächsten mal ein Gastgeber sein kann." Ein Anruf daraufhin ergab, dass es sich um einen Irrtum handelt. Dort angekommen erklärte uns der CEO, dass leider keine SAUBEREN Zimmer verfügbar sind, weil der Roomservice wohl erkrankt ist. Wir akzeptierten das nicht und daraufhin ging der CEO mit uns die Räume durch. Wir fanden daraufhin zwei saubere Zimmer, welche uns übergeben wurden. Ende gut, alles gut. Wir waren nicht zum ersten Mal in diesem Hotel, bestimmt aber nun das letzte Mal. Das Frühstück können wir nicht beurteilen. Vor Ort erfuhren wir, dass es wegen Umbau kein Frühstück geben wird...
1.0
nichts
Es ist eine einzige Katastrophe. Ein Anruf am Vortag der Anreise ergab, dass die Buchung durch einen Systemfehler nicht vorliegt. Das Hotel sei ausgebucht und die 5 gebuchten Betten stehen nicht zur Verfügung. Die Kommunikation ist schwierig, denn das Personal ist vollkommen planlos und überfordert. Als Entschuldigung wurde für uns ein "Ersatzhotel" ohne Mehrkosten gebucht, was wir auch erwarten durften. Diesen Ärger und Unsicherheiten braucht kein Mensch. Bereits vor zwei Monaten habe ich die gleiche Nummer mit dem Residenzhotel erlebt. Scheinbar gibt es einen neuen Inhaber. Wir waren seit ca. 20 Jahren treue Gäste dieses Hotels. Leider kann ich nun nur dringend dazu raten, von einer Buchung dort Abstand zu nehmen. Einfach nur schade, aber für uns gilt: NIE WIEDER!!!
10.0
This hotel close to train station and public transportation. The hotel look old but still comfy!
Nothing.
4.0
Es sollte ab 7 Uhr Frühstück geben ( stand auch so auf der Schlüsselkarte); um 7.15 Uhr standen wir vor einem abgeschlossenen Frühstücksraum Es gab noch nicht mal irgendwo eine Kaffeemaschine oder Kanne oder so.
Die Rezeption war auch noch nicht besetzt; so mussten wir ohne bezahltes Frühstück abreisen, sehr schade!!!
5.0
Zentrale Lage des Hotels. 10 Gehminuten zum Hauptbahnhof und zum Capitol Theater.
Sehr gutes Preis-Leistungsverhältnis und große Auswahl beim Frühstück.
Da das Hotel an der Straßenbahnlinie liegt, hört und spürt man jede S-Bahn, die vorbei fährt. Eventuell lag es an der Lage des Zimmers.
Das Zimmer war schon etwas abgewohnt und auch vor Ankunft nicht richtig gereinigt. Im Bad war der Abfluss verstopft.
5.0
The location is perfect and lift is the best part
The room was not clean there was dirt by the window side and the toilet has traces of excrement (poop), the facility doesn't offre breakfast as told, the service overall is okay.
And they locked me out of my room after asking for a late check out until i paid 15€ (the late check out i had to do because there was no one in the reception in the morning at 8 o'clock so i had to go for a meeting and do my check out after).
3.0
Probably I could say the location.
The hotel is not far away from the train statin.
The hotel is located at a corner between 2 busy street, so not quite, I could not sleep, as I heard the street, cars, people and birds. And also pillow was really bad I woke up with neck pain.
I think smoking is allowed in the hotel as I could feel the smell of cigarets.
I cannot say the hotel looked dirty, but it is an old building so...., and the bed was also ok, but the pillow, pheuoooo
5.0
Good breakfast
6.0
Easy to find from the railway station and very clean. Good price.
The location was in a poor area. The room was adequate but very basic. Desk but no chair. The tv remote would not change channels.
7.0
The room is very clean
The pillow is toooooo soft.
10.0
Location, room, stuff, view
10.0
Nice people 👍
I like everything about their services
10.0
Great location
Checkin at 9 in the morning
No cleaning service (4nights)
No toilet paper
Noise during the night
Too hot in summer nights, there is no Air Condition
8.0
price is acceptable
it new some renovation
9.0
Everything excellent
The left it's so slow
10.0
we enjoyed our staying! Room was clean and comfortable. Staff was helpful.
3.0
The personal of the hotel was nice but they hardly spoke English
It was crazy loud, no air conditioning and city center noises. Couldn’t sleep more than 2 hours
10.0
Friendly staff. Helpful.
9.0
very clean and comfortable.
tv and safe didn’t work
1.0
If accessible: clean room, good beds, tiny but clean bathroom
Furthermore: price/quality, distance to the center, parking garage nearby, friendly staff, provided the're present
We spent the night on the floor of the breakfast room because that evening the lock of the room door wouldn't open anymore, which was still working fine earlier that afternoon. Our luggage was in the room.
Another, newly arrived guest found strange people in his bed and therefore didn't have a good night's sleep either in this same breakfast room with no bed and full display to the street.
Reception was already deserted and locked and the phone was no longer answered. Owner or responsible was UNREACHABLE and, in essence, that comprises the biggest complaint. Police called to the rescue, were also powerless and unable to reach anyone, nor had legal ground to bust our room door. Their friendly advice though was better not sleep on the street in this part of the city and try to find another hotel. This turned out to be impossible (Some Düsseldorf fair and a Alice Cooper concert rendered all free rooms occupied)
Furthermore, the warm room had no air con and was very noisy with the windows open. However, we didn't get much of that anyway down there on the breakfast room floor
FAQs
How much does this hotel cost compared to others in Neuss?
The average price for a rental in Neuss is $121 per night. This rental is $16 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Residenz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Residenz pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Residenz?
We found 2 amenities for this rental. This includes internet / wifi, and tv.
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