Swissôtel Wellness Resort Alatau Almaty

Property building
Property building
Property building
Property building
Property building
9.2
Outstanding(2,063 Reviews)

Hotel in Almaty

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Situated in Almaty, 20 km from Medeo, Swissôtel Wellness Resort Alatau Almaty features accommodation with a restaurant, free private parking, a fitness centre and a bar. This 5-star hotel offers room service and a shared lounge.

Amenities

Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly

Map of Almaty

Available Rooms

Classic King Room with Mountain View

1 King • 387 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

Classic King Room with Panoramic Mountain View

1 Queen • 387 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

Deluxe King Room with Mountain View

1 King • 538 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Deluxe King Room with Panoramic Mountain View

1 King • 538 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Executive Junior Suite with Panoramic Mountain View

1 Queen • 710 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
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Reviews

9.2
Outstanding(2,063 Reviews)
100% verified reviews
9.0
Jul 2024
Все супер, единственное на этапе размещения, все испортило - оперативность работы персонала по заселению, приехал пример
Месторасположение, бассейн и СПА
Качество обслуживания персоналом
10.0
Jul 2024
A Haven for Those Seeking Serenity
A Haven for Those Seeking Serenity The Swissotel Resort in Almaty is one of the natural retreats that offers all the comforts and relaxation away from the hustle and bustle of the city. Located amidst a dense forest of cypress trees and lush green landscapes, the resort is traversed by a small river that flows into an artificial lake within the resort. On the shores of this lake sits one of the hotel’s restaurants, providing a picturesque view of enjoyment and relaxation. The resort features a main restaurant that serves breakfast in a buffet style, offering a wide range of options to suit all tastes. It can be considered the best breakfast experience among most hotels and resorts in Kazakhstan where I have stayed. The main restaurant also occasionally offers lunch and dinner à la carte. However, at times, the restaurant closes and guests are asked to dine at one of the hotel’s other restaurants: one serving Kazakh cuisine, and the other by the lake offering international dishes, both operating on an à la carte basis. Additionally, there is a fourth restaurant with outdoor seating in the pool area, resembling more of a café, providing light meals and some beverages. The hotel staff is exceptionally friendly and professional, speaking fluent English and always striving to assist guests and ensure their comfort. A special thank you to all the staff at this wonderful resort. A heartfelt thanks to the hotel manager, who worked to resolve an issue we encountered at one of the restaurants, she offered us a special discount, and sent us a room service treat. This truly made us happy, so we are very grateful to her.
Although the resort is a paradise for those seeking tranquility and for those who enjoy walking amidst nature, in my opinion, it is not suitable for families with children. This is because there are not many activities or events specifically for kids, apart from some simple sports activities such as biking, scootering, or accompanying the family on walks. Even the kids' club does not have many activities, which might leave children feeling bored. Therefore, I would not recommend this resort for families with children but rather for adults seeking peace, serenity, and the beauty of nature. Additionally, it would be preferable if the resort's main restaurant offered an all-inclusive dining option. This is because guests cannot easily leave the resort to dine in city restaurants, as the resort is somewhat far from the city and there are limited services nearby.
10.0
Jul 2024
ايام جميله قضيناها في هذا الفندق
اتساع المكان ونظافته وتنوع الانشطه فيه ووجود الشطاف في الحمام والشرفات المطله على الجبل والافطار المتنوع وتنوع المطاعم في الفندق ووجود نادي للاطفال وسهولة التنقل بسيارة الجولف
السعر مرتفع
5.0
Apr 2024
Too expensive! service does not match the price
Location is good. Pool nice. Breakfast good!
Mini bar was empty, like it was in Soviet Union!)) It was declared that hotel is no smoking zone, but restaurant offers you even hookah! I was trying to call to the lobby several times, but nobody pick up the phone. It’s seems that the spirit of the Soviet Union’s service stile is still alive!))
8.0
Apr 2024
Вцелом, мне нужно было просто поспать, поэтому трудно сказать о всех преимуществах данного отеля
Отель находится в очень удобном и красивом месте.
Цена сильно завышена с моей точки зрения. Локация красивая, но это почти за городом. Добираться оттуда до города займет время.
6.0
Feb 2024
в принципе ничего особенного.
завтрак супер. Расположение и зона бассейнов топ
Дверь в ванную еле закрывалась
9.0
Jan 2024
Хорошее место для отдыха. Хотим вернуться
Большие пространства отеля. Это позволяет "дышать". Остались дополнительно на еще один день. Хороший завтрак. Спа-комплекс большой и приятный. Ходили пять раз. В номере все есть, включая современный телевизор, холодильник, фен, есть балкон с видом на горы. В номере чисто. Персонал достаточно хороший, но суховатый.
Когда выходили с завтрака, попросили курт. Но сотрудница не смогла его дать, сказала, что все убрали и его на нашла. Это совсем не гибко. Маленький кусочек курта. Не разрешили играть на рояле по запрету главного менеджера, как нам передали сотрудники. А мы умеем играть. В этом отношении нужно гибче продумывать систему запретов, если этот отель создан для клиентов.
10.0
Oct 2023
Тихое и спокойное место, шикарный спа и большая территория, где можно прогуляться
Вид на горы
Не закрывалась дверь в уборной

FAQs

How much does this hotel cost compared to others in Almaty?

The average price for a rental in Almaty is $61 per night. This rental is $88 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Swissôtel Wellness Resort Alatau Almaty. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Swissôtel Wellness Resort Alatau Almaty. Enjoy the water!

Is Swissôtel Wellness Resort Alatau Almaty pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Swissôtel Wellness Resort Alatau Almaty?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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