Four Points by Sheraton Pleasanton
3.7
Good(1,011 Reviews)Hotel in Pleasanton, CA
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Hotel with a 24-hour fitness center, a quick walk to Tommy T's Comedy House
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Housekeeping is available on request.
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Housekeeping is available on request.
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Garden
Map of Pleasanton, CA
Available Rooms
Room, 1 King Bed, Non Smoking
1 King • 375 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Non Smoking
2 Queen • 375 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking
1 King • 375 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Queen Beds, Non Smoking
2 Queen • 375 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking, Pool View
1 King • 375 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.7
Good(1,011 Reviews)3.7
We came after 6pm and they said our room is not ready. Made us wait 30mins
Then they couldn’t get the keys right either. We had to walk all the way to get it reprogrammed. No apologies, nothing!
Our room was loud! Heard everything from next room. Called front desk and someone picked up but then just hang up!!!
I had to knock on the next door to ask them to quiet down, it was 3am! They did a little but we could still hear.
Lastly, hot water ran out very quickly!
Never staying here again!!!
3.7
Hotel is being remodeled which i didnt see in the hotel information. Due to the remodel, breakfast is not served, this needed to be noted. I would have chosen a different hotel. Staff very nice and accommodating for a late checkout.
3.7
Loved the room! Spacious, clean, convenient. And the bathroom is what all hotel bathrooms should be like!! The counter was large and we so enjoyed that!!
3.7
No food
3.7
I found a spider in my shoe
3.7
The hotel was clean and the beds were comfortable. It was a basic room at a fair price.
• Room air conditioning worked well.
• The towels were fresh.
• The TV channels were terrible and there was no menu to see the options, just old-fashioned scrolling.
• A night light would have been helpful as well as better lighting in general.
• The front desk employee wasn’t very friendly or informative, it was a late night shift. No check out instructions were provided.
3.7
The room was fairly clean. We found a sock under a table that did not belong to us. The room was updated and looked nice. The bed was too firm and we did not get a good night sleep. The front desk personnel were helpful and friendly.
3.7
I made reservations for myself and family members to spend Sept 26th through Sept 28th because the hotel had a restaurant and bar that we were going to have dinner and drinks at to celebrate my son's wedding. When we arrived the restaurant and bar were under construction and not open. Jessica, the front desk manager offered me one night's room refund for our inconvenience. Jessica told me she would note my record that of such. When I called to get my refund, I was told that my record was not notated that I would receive a refund and I was told that my request for a refund was denied.
3.7
Had a lot of ants when I woke up in the morning in the bathroom, coffee pot area and desk.
3.7
Need to up grade key card system. Had to walk to the office to have my card reprogramed. 11:00 pm, cold.
3.7
I was surprised there was no breakfast provided. Proximity to BART was great.
3.7
This hotel was a very pleasant surprise. Even though it is an older facility, it is very well maintained and has a beautiful courtyard, gardens, and pool area. The staff was very friendly and helpful, and its price/value ratio is excellent. Truly, an unexpected pleasure.
3.7
I purchase hotel.com, I stayed on 9/14/24, originally room #158 Dirty, so we were moved to #253. I only stayed in 1 room, yet on my credit card charge $100 x2. I prepaid my room on hotels .com $122.99. So, clear my charges and return my money back to my account. I ask for management, yet rudly stated NO. Horrible experienc, dirty #158 all over the room.
3.7
All good
3.7
Great location with lots of parking. The rooms are very big so you have extra space to get ready and store luggage. The vending machine for drinks was not working during our stay (wouldn’t accept any form of payment), but the front desk gave us free bottled water daily.
3.7
Great property and comfortable rooms.
3.7
Has nice lush gardens around facility with water stream running throughout the facility. Room nice,
No complaints, seems like recent update. Clean comfortable and convenient to freeway and restaurants.
3.7
Have stayed here once before. Clean and affordable.
3.7
Close to bart and restaurants. Cleanliness in bathtub needs improvement. Otherwise all good.
3.7
I side the hotel was really nice. The staff were very pleasant. The outside looked a little old but I will definitely stay here again.
3.7
Staff was great! We had a great time at the property.
3.7
This hotel was very clean and organized. one of the best i have been in lately.
Thank you David
3.7
It was a wonderful stay! One of the best hotels we’ve stayed at.
3.7
The first room smelled like cigarette smoke, they let us change and were helpful. Took a while for someone to come to the desk. No breakfast. All in all.. ok.
3.7
Nice clean place with heated pool and friendly staff
3.7
Very nice and safe
3.7
They charged both my cards 100 for hold and I was embarrassed at dinner when using my cards they were declining plus hotels stay fees. Be careful Because now I have to wait 7 to 10 days before I can get to any of my money left me financial hardship.
3.7
Our room was clean and quiet. The service was below average though. We booked a room for 3 occupants, but the room had towels for 2. There was no Kleenex in the room.
I walked to the front desk and they gave me an extra set of towels and a box of kleenex.
The next morning we left for a few hours and retuned to our room and both keys failed. House cleaning was across the hall and they let us in. I walked to the front desk and they apologized and reset the keys.
I returned to my room and both keys failed again. I returned and they apologized again and reset the keys. They worked this time.
We left for a few more hours and since house cleaning was across the hall from us, I expected our room to be cleaned and restocked with fresh towels. It wasnt.
I called the front desk and they said towels would be sent up immediately. 2 hours later I walked to the front lobby to get some towels and they said they didn't have any and they would send house keeping up immediately. They were able to give me 1 roll of toilet paper since we were almost out.
Room service arrived an hour later with a bag of fresh towels and another roll of toilet paper. 30 minutes later another knock on the door and another bag of fresh towels was left at the door.
3.7
The staff are friendly and professional. Thank you for making our stay there a pleasant one.
3.7
The key card was not working properly had lots of trouble multiple times getting into my room
3.7
When we visit Pleasanton, we always have a great time at this place.
3.7
Convenience is great. Room sink backs up. And fleas in the room
3.7
Nice place to dtay
3.7
The court yard and the gym pool were very nice
3.7
Beautiful courtyard and friendly staff
3.7
“Parking Available” translate to they charge for parking. Nominal compared to other properties but it should noted on your website.
Front desk agent eating a popsicle at the front desk while we checked in was interesting to say the least. Seriously?
3.7
The staff went above and beyond to accommodate us. The grounds are beautiful and the hotel was clean and comfortable.
3.7
Alot of people at the pool
And no towels even after asked .
Trash was overflowing.
3.7
Excellent!
3.7
My stay was very unpleasant and frankly the hygiene of the room was unacceptable. I checked in around 11:30pm successfully (or so i believed) only to be loudly awoken by a security guard of the hotel at 2am knocking loudly on my door. I was simply told “go to the lobby, your card declined” and given no further explanation. I complied out of exhaustion and wanted to quickly resolve whatever issue had arisen(it had turned out the front desk receptionist hadn’t gotten my signature when running my card and didn’t notice until 3 hours later). As I was getting dressed I felt something on my leg and saw a huge cockroach crawling up my leg. I screamed and had my boyfriend catch it in order to show the front desk, which i did and was told i could move to a room down the hall. So i resolve the card issue and we move rooms, again exhausted from the long day we had already had at 3am. The new room was dirty, had trash under the bed area and the bathtub didn’t drain properly. But at this point we just wanted to go to sleep as we had another full day ahead of us. The next morning upon checkout i mentioned the previous events of the night before hoping to speak to the manager but was told she hadn’t arrived by 10am as i had been informed. I didnt want to wait for her to arrive and the front desk assured me she would call me regarding my experience. She has yet to reach out to me yet. I also emailed the general manager and have heard nothing.
There is more, but tldr; stay somewhere else.
FAQs
How much does this hotel cost compared to others in Pleasanton?
The average price for a rental in Pleasanton is $216 per night. This rental is $58 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Four Points by Sheraton Pleasanton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton Pleasanton. Enjoy the water!
Is Four Points by Sheraton Pleasanton pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton Pleasanton?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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