DoubleTree by Hilton Ontario Airport
Hotel in Ontario, CA
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Pet-friendly hotel with 2 restaurants connected to the convention center in Ontario
2 restaurants, a nightclub, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Change of towels is available on request.
DoubleTree by Hilton Ontario Airport offers 482 accommodations with MP3 docking stations and safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.
2 restaurants, a nightclub, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Change of towels is available on request.
DoubleTree by Hilton Ontario Airport offers 482 accommodations with MP3 docking stations and safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Map of Ontario, CA
Available Rooms
Room, 2 Queen Beds, Accessible, Bathtub
2 Queen • 398 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible
1 King • 398 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Accessible (Roll-in Shower)
2 Queen • 398 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Corner
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Great location. Walking distance to the Convention Center.
5.0 / 10.0
Beautiful and spacious room.
3.0 / 10.0
The front desk staff was pretty rude. Really distracted and I kind of felt like I was bothering them by checking in, the hotel was pretty clean. I asked for extra towels and the request was met with lots of attitude, “how dare I ask for extra towels “. Those interactions definitely tainted my view of the hotel in general. It’s too bad.
5.0 / 10.0
The friendliness of staff to accommodate and checking to make sure I felt welcome. Great experience, lovely atmosphere.
1.0 / 10.0
We were traveling with our high school aged son so we wanted a room with a little more room. We reserved the two-bedroom suite option. $295 plus taxes and fees. We checked in late in the evening after arriving on delayed flights. We were exhausted. We got to our room (1107) and were overwhelmed by the stench of cat urine in the second bedroom where the king size bed was. We sprayed a little hair spray and perfume from our bags to mask the smell to no avail. Too tired to go to the lobby, complain and change rooms, we just went to bed. I took me almost an hour to fall asleep even covering my head with an extra pillow to dull the stench. I notified hotel staff in the morning about the situation. They refunded $100. Kind and understanding, they are looking into it. A nice gesture but frankly I would not even pay $50 for a room that smelled like that. Let alone $240.
8.0 / 10.0
A lil more due diligence on housekeeping as when i entered the room there were fruit flies in the bathroom. Other than that, I enjoyed the time spent there
10.0 / 10.0
Room and bathroom were not that clean.
Everything else was fine.
10.0 / 10.0
Very nice and beautiful pool
6.0 / 10.0
This is the second time I've stayed here,, i forgot how bad it was the first time, the noise is bad, plus there was a wedding and some really noisy people were all over the parking area. Parking feels unsafe, not worh the the money I paid
6.0 / 10.0
Had issues with my room’s AC but hotel supervisor was able to move me into a new room. Just wished it didn’t take having to escalate the issue up to management to get the issue resolved.
4.0 / 10.0
Avoid this place....musty, a/c very weak, not really super clean. Value for the price is not good. Plus they charge for parking. Major rip-off in my opinion.
10.0 / 10.0
I had a excellent stay, staff attentive ,friendly warm
6.0 / 10.0
Parking was charged and our room had no refrigerator
10.0 / 10.0
Comfortable stay
8.0 / 10.0
Property was clean and room was clean as well.
6.0 / 10.0
It was a nice hotel but we had trouble with housekeeping. They work hard but seem poorly trained. They didn’t come to clean for 2 days although we asked for daily cleaning. Yet on the day we were checking out, when they didn’t need to clean, they banged on our door at 8 am and woke us!
When they came they threw out about $50 of groceries we had in two bags (instant coffee, Coffeemate, fruit, cookies, etc) although they were in the centre of the room and not near the bins. I couldn’t explain this to any of them because none of the 4 people I talked to spoke English.
It is a very large hotel so they have a lot of territory to cover. The staff at the coffee shop—where a coffee and oatmeal costs $20–were also strangely unpleasant.
5.0 / 10.0
Close to the airport! Staff very helpful as they welcome you with warm cookies. The rooms are very spacious and clean.
6.0 / 10.0
The hotel was a bit older..needs updates. It wasn’t a bad stay, just wasn't as aesthetically pleasing as expected considering I frequently stay at Double tree.
10.0 / 10.0
The Hotel site and location was quiet, and the atmosphere was pleasant.
5.0 / 10.0
Place is always clean and staff is always so helpful.
The only complaint I have is the cookies are not as fresh as they used to be. Who doesn’t love an Otis spunkmeyer cookie fresh out the oven!? Lol
10.0 / 10.0
Booked this hotel due to its proximity to the Ontario Convention Center
8.0 / 10.0
Quiet and comfortable. Friendly staff.
10.0 / 10.0
Staff 5 star ⭐️🌟🌠
10.0 / 10.0
nice customer service
10.0 / 10.0
My stay was great.
5.0 / 10.0
We had a wonderful stay at the Double Tree. We will stay there again when visiting Ontario.
8.0 / 10.0
Staff was very pleasant and helpful. The bars and restaurants were nice to have on property, and their hours were very nice. Overall, a great stay!
8.0 / 10.0
Everything was fine
10.0 / 10.0
Checking in with Hilton rep fri 7/26/24 was 👌 awesome. Professional, polite,helpful
3.0 / 10.0
When we arrived we had to wait three hours to check into the hotel. When we finally got into our room the bathtub was terrible and dirty. The shower curtain had a black line of dirt at the bottom. The shower handle was broken we had to get maintenance to repair it for us. The best thing was those chocolate chip cookies.
10.0 / 10.0
Staff,polite, patient, friendly.
6.0 / 10.0
Doors from out side areas left open
10.0 / 10.0
Nice
8.0 / 10.0
Overall, we had a great stay! Our room was close to the pool and all the amenities. We would have liked room service without having to request it. I also think there could have been larger trash cans in the room.
8.0 / 10.0
Property is dated…rooms need to be refreshed…
4.0 / 10.0
The only issue we had was that our room wasn't ready at check-in time (3:00 pm). We had someplace to be at 4:00 PM, however our room wasn't ready until about 4:15 pm, causing us to be late for our event.
10.0 / 10.0
Great experience
2.0 / 10.0
Poor landscaping, hedges need to be sprayed full of insects and spiders. I was bitten all over my body and had to seek medical attention. The hotel was not supportive or empathetic of this horrible situation that occurred in room 1133.
2.0 / 10.0
I paid extra for a room with a pool view. The AC in room 1103 did not work and was in the middle of a heatwave. I reported the issue the same day we arrived and the problem was not addressed until the next business day.( I was persistent). We were given another room 1133 however this time there was no pool view, and there was nothing but green bushes ( paid for pool view) full of spider webs and mosquitoes. My son and I were full of bites by the time we ended our stay. I reported this to the front desk. FYI: take repellent for insects.. Worst stay ever!!!!!! I will never bring my family back.
10.0 / 10.0
Staff was very welcoming
FAQs
How much does this hotel cost compared to others in Ontario?
The average price for a rental in Ontario is $235 per night. This rental is $6 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Ontario Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Ontario Airport. Enjoy the water!
Is DoubleTree by Hilton Ontario Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Ontario Airport?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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