Our biking group stayed here due to it’s location being very close to the trail. The pool needed some attention. Other than that, it was all that we required.

We like that we could bring our dog.

Wifi was not working and shower whistles. Tv volume was not working and kept having to adjust. Parking is not the best, hotel guests need to be priority over visitors. Breakfast Buffet selection could be better.

We like the location and vibe of this hotel. We have stayed here a couple of times. It is nice to have a restaurant and bar in the hotel. We have ordered food and drinks each stay. The selection and quality of the food is good. The only issue we had this visit was not getting the scheduled room cleaning service. We booked the room for 4 nights. I was told that we would have cleaning service every other day which, is totally acceptable to me. However, the third day came and we received no cleaning. When asked if we could get a cleaning, we were told that MAYBE they could squeeze our room into the schedule but, at the very least they would refresh our towels and empty the trash. Well, they did bring fresh towels and wash cloths but did nothing else. We were not requesting an additional cleaning, only the one we were scheduled for. I found that disappointing. Other than that, it was a good stay. I will book here again in the future but I will stress the importance of a scheduled cleaning when I do so. I recommend this hotel.

Stayed one night just to sleep and continue on our journey. First room air conditioner made a lot of noise. They were good about switching rooms. My husband needed to sleep. Just drove 13 hours. No other issues. Very quiet place. Town seems vacant around the hotel.

I thought the hotel was very nice, the parking was a little tricky to get to, and the breakfast was a little expensive, but good.

King suite but small room, limited outlets, morning shower had cold water! Mini fridge had a 2 hour timer (so small it couldn't even hold a to-go box that was half sized). Shower toiletries were nice, room & hotel clean. Recommend getting a breakfast sandwich from hotel restaurant.

The staff were very friendly and accommodating.

Great having a brewery within walking distance and hotel was very nice.

As long as you find trains fascinating, or don't mind the noise, this is great. Lovely little downtown stay. We dont mind the trains.

Everything was great!

Absolutely worst service at a hotel I have ever had will never go back again

I love looking into the clock Tower

Our stay was nice.

Close to Witt and cool balcony views.

Easy check in. Staff very friendly, and helpful. Unfortunately, booking site information is not up to date, as I specifically booked based on bar, and restaurant as I drove in 12 hours. Both closed, told by staff because it was Sunday. Not enough business to warrant. If I would have known ahead of time I would have booked in Urbana , which would have been more convenient to my visit.

Had a very good stay in downtown Springfield. A comfortable bed, friendly staff, and clean accommodations.

The staff went above and beyond to accommodate me. Everyone was exceptionally helpful and friendly.

Its nice because its downtown.

Just a nice place with kind staff

Wonderful experience! Keep up the great work!

The bath tub was clogged, the bathroom floor was dirty.

Downtown Springfield seemed friendly and quiet.

5 stars all around. Thanks.

My family and I booked adjoining rooms months in advance. When my son and his wife arrived, they were told the room was not ready yet since it was an adjoining room (it was about an hour before check in time). We then left to get lunch and came back to check in. At that point we were told there were no adjoining rooms available. When the two of us made a surprised look on our faces, the clerk, Judy Snell, looked at us and said “I don’t know what you want me to do, someone needed the room last night, and so we gave it to them!” Even though just an hour earlier she stated that the room was being cleaned. She then proceeded with maybe you should have booked the room for two nights if you wanted adjoining rooms! Not once did she apologize to us. She was rude and very unprofessional. We had booked the adjoining rooms because my husband and I were going to be babysitting the two small children while they were at a wedding. My daughter in law even called the hotel over a month ago to make sure that our reservation with the two adjoining rooms was confirmed! At that time she was told everything was good. It was bad enough that the reservation was not right, but when Judy started with her rude attitude and comments that really did it for me. I have never experienced a situation like this before. The hotel was very clean, and comfortablle. The cleaning staff were very friendly! But that first impression at the front desk really left a bad taste in my mouth.

The restaurant staff was very friendly and I had an overall good experience. Had to order food delivery on a Sunday evening, though. Nothing other than a coffee shop downtown was open within walking distance. The girls in the coffee shop were pleasant too.

Walls are a bit thin. I think breakfast should be included for the price. But a clean, well kept downtown location hotel.

Friendly staff at front desk and bar. Clean room and facilities. Easy to walk around town.

Had a great experience!

Great staff and clean hotel. Dining room and bar was a bonus

Nice place spier clean and quite

Overall unfriendly staff, old building and old rooms, not nice lobby and overall doesn’t worth the price