Best Western Galena Inn & Suites
Hotel in Galena, IL
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Galena with free breakfast and a 24-hour fitness center
An indoor pool, an outdoor pool, and a 24-hour fitness center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
An indoor pool, an outdoor pool, and a 24-hour fitness center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Hot tub or spa
TV
Map of Galena, IL
Available Rooms
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
1 King • 325 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
1 King • 325 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Jetted Tub
1 King • 325 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Jetted Tub
1 King • 325 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
1 Queen • 325 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.0
The room was good overall, but the bed was very uncomfortable. My wife and I had trouble sleeping all night and have sore backs. Also, we stayed on the second floor and an elevator would’ve made it easier to bring in luggage.
5.0
Great features for the price
5.0
We had a great stay, when I first booked the room I thought it would be with in walking distance to Main Street but there isn’t actually a sidewalk towards that area. Nonetheless the drive was only about five minutes and very easy to get back and fourth. Most of the rooms have a balcony so that was great to get some fresh air. The guy that checked us in was very friendly. For solo travelers, the room was very secure and had an extra door chain for safety ☺️. Over all I would definitely recommend this place.
4.0
The hot free breakfast was less than desirable. Items were not restocked and very disappointed based on the price of the hotel and other hotels offerings.
5.0
We were on the fence about booking a themed suite but are glad we did. The in room whirlpool tub and amazing walk in jetted shower were great amenities. The bed was comfortable and it was so relaxing to have a fireplace as well.
4.0
Pool is both indoor and outdoor.
Attendant at front desk was very helpful.
2.0
The pictures looked better than visiting in person. They need to put some work into this place. The lobby front desk area smelled like body order and had a must. We got to our room with a Hot tub and it smelled like mildew. Damp air… There was a big spider in the hot tub. I get that can happen but the big cobweb, full of dust, was in the ceiling corner for a while. I woke up and had trouble breathing which is not ordinary. I stayed outside for most of the morning because of it. They really need dehumidifiers in that building and rooms, especially with the hottubs. They’re surrounded by carpet and I’m guessing there is mold underneath the carpet because of it. I definitely wouldn’t stay here again and I really hope you take this review seriously and check into that room. It NEEDS dehumidifiers running in the place. Also, the chain was broken off the door so there wasn’t extra door security.
5.0
Front desk was friendly and helpful. Breakfast was really good and plenty of food. Unfortunately, the neighboring room was noisy and kept us awake most of the night. The cleaning staff left an old coffee filter in the coffee machine in our room, but otherwise the room was very clean.
8.0
We enjoyed our time with you
4.0
Room was nice, spacious and clean. Our room had a mattress that sagged a bit in the middle and wasn’t very comfortable. However, the room was clean, liked the balcony, and continental breakfast was descent.
3.0
Needs some updating.. paint , trim was chipped, some rotting wood.. entry doors needed cleaning Galena is an upscale nice little tourist town, it should be a bit nicer! Breakfast could have a few more options with that said it was ok!
Our room had some garbage behind the sofa! Which we pulled out to plug in devices!!
Ugh, forks , paper plates!!
The beds were wonderful!
We brought our own pillows, but there were plenty!
Bathroom very clean!
8.0
Liked the sofa in addition to the two beds. Liked the balcony on backside. Delicious breakfast
2.0
This was the worst experience. We paid a lot of money for a room that smelled like mildew and mold. The lobby smelled horrible, there was water damage everywhere. The air conditioning unit was so loud I couldn’t sleep. The bed was gross and made me feel all itchy after sleeping in it. The smell in the room was nauseating. The pool was disgusting. Expedia shouldn’t even have this place listed on their site. We spent way too much money for what we experienced. Absolutely horrible.
4.0
I was greeted by very friendly staff at the front desk,my room was clean and very spacious loved the whirlpool bath the pool and hot tub area was very relaxing breakfast in the morning was good was hoping for biscuits and gravy but oh well I
6.0
Quiet property near Galena.
10.0
Quiet and comfortable
5.0
Great room for the price. Clean and friendly staff. Great breakfast! Will definitely stay again
10.0
Enjoyed the hot tub in the room.
3.0
Outlet on lamp broken, pillows were uncomfortable, shower pressure was excellent but slow drain. Breakfast was a no!
8.0
Quiet
10.0
The crystal cave suite is amazing. Hot tub, sauna, and an awesome shower in the room. Perfect for a romantic getaway!
10.0
The young man at the front desk was great! He was very friendly, funny, and accommodating. He offered me Best Western rewards which I have not been offered before; he also asked if everything was going okay when we passed through the lobby. The pool was nice (the indoor/outdoor passing was fun for us), the breakfast was plentiful,and the honeymoon suite was quite cozy! The two queen room my family was in was a good size and very cozy as well! Nice hotel in a cute little town!
10.0
Been staying here for over a decade. By far the best hotel option in Elgin for whatever my needs are. Hubby and I don't bother looking at other places.
6.0
Advertised Pics dont match when you see it personally.
Poorly maintained and lobby for seating
Overrated and not worth the money
5.0
I had booked 2 rooms, 1 for our adult children and 1 for my husband and me, and both had the cabin-theme. We truly enjoyed our time, we had a little balcony. Sumit checked us in, and he was very friendly and helpful.
We will definitely stay there again when we travel to Galena!
5.0
The check-in person was very friendly and really made checking in fun. It’s nice to deal with people who really seem to like their job!
10.0
Great property, great staff. Very accommodating. In the perfect location close to downtown
10.0
Beautiful clean suites. Friendly staff. Good breakfast included. Nice, safe area.
4.0
The room smelled terrible. There was a potato chip in the blanket when we arrived and a brown streak on another blanket. Towels were dingy. Shower curtain moldy at the bottom. Dusty webs on the ceiling. Flickering lights in the bathroom. Dirty and dusty indoor/outdoor furniture. Not enough hot food at breakfast for all hotel guests. Pool and hot tub area dark and depressing. Yellow ring around hot tub. Dirty, weed-filled parking lot strewn with litter. Reasonably friendly staff. View from balcony would’ve been nice if grounds weren’t littered with pop cans and cigarette butts.
4.0
Property is dated, and in need of updating. Room was dirty. Bed uncomfortable. Had a spider and 2 other unknown bugs in our room, one of which was in the bed. Air comditioner on 62 the whole time, and room still not cool. Half of the lights in the room didn't work. Balcony has a constant water drip from above, not usuable. Breakfast not great. For over $200 per night, I'd rather pitch a tent in the woods! Never again.
10.0
The rooms are big and the location is convenient. But the hallway needs renovation and the breakfast could be better
8.0
Staff was extremely helpful and friendly. Rooms clean. Musty smell, beds and pillows dated and uncomfortable, air conditioner extremely loud.
4.0
The only thing that we found somewhat frustrating is the fact that there was no elevator.
8.0
Was not a bad hotel
10.0
Close to downtown
5.0
Amazing place! Clean, reasonably priced, friendly staff. Highly recommend
10.0
Great place
6.0
Stayed in a themed room. The steam shower was either too much pressure or not enough. A black toilet was a little freaky. It was nice and quiet and clean
8.0
Updated clean room. The beds, and bedding were very comfortable. Quiet, complimentary breakfast and friendly staff.
10.0
I was pleasantly surprised with the size of the room I received. I booked a 2 queen with a pull-out couch for 3 people and thought the room would feel cramped. The exact opposite was what I received. The room was very spacious and the pull out was a full couch, not just a love seat. The room also had a balcony where I sat and watched 2 bunnies hopping around in the forested area behind the hotel. Very peaceful! The room was clean and the shower was very nice, until I looked up and saw some mildew on the ceiling. Not much, but it's worth mentioning that the cleaning crew might want to look up in the bathroom prior to finishing their cleaning of any room.
FAQs
How much does this hotel cost compared to others in Galena?
The average price for a rental in Galena is $370 per night. This rental is $244 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Galena Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Galena Inn & Suites. Enjoy the water!
Is Best Western Galena Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Galena Inn & Suites?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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