Courtyard by Marriott Grand Rapids Airport
4.1
Excellent(442 Reviews)Hotel in Kentwood, MI
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Grand Rapids hotel in Kentwood with a fitness center and a 24-hour business center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Housekeeping is available on request.
Courtyard by Marriott Grand Rapids Airport offers 84 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center.
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Housekeeping is available on request.
Courtyard by Marriott Grand Rapids Airport offers 84 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Gym or Fitness Center
Map of Kentwood, MI
Available Rooms
Room, 2 Queen Beds, Non Smoking
2 Queen • 291 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa • 291 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa • 350 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed with Sofa bed (Hearing Accessible)
1 King • 1 Sofa • 291 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)
1 King • 1 Sofa • 291 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.1
Excellent(442 Reviews)4.1
Sewer stench all throughout the building and outside. So close to the highway that the room shakes. Awful and inattentive staff.
4.1
Nice comfortable stay. I liked how the bed was facing the Nice balcony view
4.1
Hotel service was lacking at the front desk and lobby restaurant/bar which was closed during our stay for lack of staffing. This was difficult when in town for a wedding and without a vehicle. Room had numerous maintenance issues - walls paper thin - no extra toilet paper or cups in our room. We had a suite and were disappointed with the condition of it, cleanliness and lack of service/amenities. For the price - definitely not worthwhile. On a busy road so the room was noisy. Poor lighting in the room made it hard to see what you were doing.
4.1
I had higher hopes for this hotel as we’ve stayed at several Courtyards before. Our room was not clean and they gave us 2 towels for a 4-night stay. There was no housekeeping service until checkout and the coffee shop in the lobby was closed the entire stay. It is VERY noisy, lots of road noise and thin walls, I could hear the conversations of all our neighbors. I give the area around the hotel a 3 because there are lots of restaurants and things to do and pretty close to the airport which is convenient but overall not a great stay.
4.1
it was a nice place.
4.1
Very clean and quiet
4.1
The staff was fantastic.
4.1
The general manager was very unfriendly, she told me I had booked only one room and the hotel was full. I had booked 2 rooms.
4.1
Great place to stay to get some rest. Clean, and easy access to all types of businesses.
4.1
We asked for room service upon arrival as it was offered every other day and we knew with the heat and activities planned we would like fresh towels. On day 3 we had to request it again. The lobby lounge and breakfast we not open one time from Thursday - Monday. Disappointed in the quality for the price paid.
4.1
Someone charged food to my room 2 times duringmy stay & the checkout personal wasn't very helpful with the details on when & how much .
4.1
The pull out sofa bed was awful - could feel every spring in the mattress and the entire frame was tilted so that the feet were higher than the head.
The room was clean except the pull out bedding was dirty.
Lighting in room was extremely dim and insufficient.
Front desk service + cleanliness of main entry, lobby areas was excellent. The gym was very nice.
4.1
No pool, and room wasn’t refreshed, towels replaced etc.
4.1
We stayed four nights and our room was never cleaned.
4.1
They did not clean room as requested. Way too snall of a room for the money. Tv also too small and difficult to use
4.1
Staff was great! I liked the workout facility and the convenience of the location. I also thought the room was clean and comfortable. I did not like the paper thin wall between us and the people who stayed in the adjoining room. When they talked, it sounded like they were in our bathroom.
4.1
Great staff!
4.1
I was there to complete an exam for my PhD degree. The stay was extremely comfortable and was just what I needed.
4.1
Hallways were not vacuumed was a dead giveaway. Room was not vacuumed, heating unit didn’t work, toilet was running, shower dispensers fell off wall into tub and room next to us apparently we’re having domestic issues most of the night. Outside of that “perfect “. Needless to say that after never having an issue with Marriott it only takes 1 bad experience to never go to another Marriott or affiliate. That was the one. Too bad.
4.1
Great Place to Stay Over All
4.1
Also smelled good as walking in and through the hotel. Loved it
4.1
It was fine for a one night stay they were making improvements so there was wet paint signs in places
4.1
Good nice hotel
4.1
The room was beautiful & clean! The staff was friendly and helpful! Will recommend & definitely return!
4.1
Kia at the front desk was amazingly helpful and friendly 👌
4.1
The hotel is in a good area, and the staff are great.
4.1
Apparently Expedia is overbooking hotels and it doesn’t update their system. I have had my hotel booked for months for my bride and I to stay in and we show up at 12:30 and they had booked our room for someone else. Extremely aggravating and hoping we get follow up and our money back. The hotel was overbooked and we did not get our room.
4.1
My room was beautiful and comfortable. But at around 2:30am someone was given access to my room. Their key card opened my door. I was startled awake from the whole wall shaking. The latch prevented them from coming in. I was groggy from my late flight and didn’t fuss over it. A couple days later I still felt uncomfortable and called management to make them aware of the error. As a single female traveler, I didn’t like his response and I wasn’t really given an apology, only an excuse. I would never stay there again.
4.1
Th bathroom shower could have been cleaner, there was mold on the caulking. I was in 3 rd floor and i heard an alarm clock (full blast)going off every morning i was there that never shut off!(empty room?) the room itself was clean (other than bathroom) and air conditioner worked good.
4.1
Nice spot easy access. Staff was polite. Room was clean and the stay was quiet. Over all great experience
4.1
Good. Freshners to be used in hallways
4.1
Staff was very nice and helpful
4.1
Fitness center is nice
4.1
I was stuck because my car needed another day in the shop. The staff was nice and accommodating. I had a snaffu when booking and Samantha fixed it. The kitchen offered me free snacks and drinks.They we’re great.
4.1
I had A wonderful dinner and enjoyed a movie in my room.
4.1
We booked a king bed room from the Hotels.com app while in the parking lot. When we went inside to check-in they informed us that “due to construction, we only have 2 queen beds available”. If I wanted 2 queen beds, I would have booked them. Doesn’t the app confirm with the location? Construction didn’t start with the 3 minutes it took to book and check-in. Any thoughts?
4.1
The courtyard by Marriott at Grand Rapids was a nice hotel for the price. The room was very clean and bed was comfy. I did not think the refrigerator worked, I didn't really need it, and found out when leaving next day that there is a button inside to push to help it get cold. That information is valuable and needs to be placed on the fridge for future guest. I was also expecting body wash to be in the shower along with washcloths but there were 2 shampoos and 1 conditioner and no bodywash or washcloths close to the shower. The front desk attendants were super friendly and very helpful!! The elevator was a little dirty but overall the hotel was up to date and clean.
4.1
We certainly didn’t expect nor appreciate the plumbing water from the above rooms dripping onto our luggage and gifts that we purchased. In addition the lack of sound barrier used made for a very uncomfortable experience while having to listen to very heated argument in the the adjacent room. Upon check in we requested a room if possible that would allow for as much interrupted sleep. We were assured the room we were assigned would guarantee this as the property was not going to be very full that evening.
This increased our frustration and we felt that we were led to believe that this property would be comfortable and allow us the rest we so desperately needed.
We previously booked for two nights as our early morning flight wouldn’t be for another day and we looked forward to not having to move our luggage until leaving Sunday morning.
Had we known this would be such an issue with the water damage to our belongings as well as such an uncomfortable stay, we would have decided to venture to a destination and explore Michigan a bit more.
We would not recommend this property with its current condition and lack of discernible management regarding the use of this room in its current condition.
4.1
I was disappointed that there wasn’t any free breakfast.
4.1
No coffee available for free or purchase for early travelers
FAQs
How much does this hotel cost compared to others in Kentwood?
The average price for a rental in Kentwood is $170 per night. This rental is $20 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Grand Rapids Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Courtyard by Marriott Grand Rapids Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Grand Rapids Airport?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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