Extended Stay America Select Suites Chicago Lombard Oakbrook
Hotel in Lombard, IL
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Lombard with free parking
Dry cleaning, laundry facilities, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Weekly housekeeping is available.
Extended Stay America Select Suites Chicago Lombard Oakbrook offers 135 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.
Dry cleaning, laundry facilities, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Weekly housekeeping is available.
Extended Stay America Select Suites Chicago Lombard Oakbrook offers 135 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.
This Lombard hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Map of Lombard, IL
Available Rooms
Studio, 1 Queen Bed, Accessible, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Queen Beds, Non Smoking
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.0
No shampoo, no hand soap, no hair dryer, no ports, pans dishes etc. bed was good, WiFi was good. Shower bad no pressure, and curtain did no stay closed
5.0
Warm and delightful.
2.0
We came shortly after hours and no one was at the desk. We had to wait outside between the doors, call the main number, then they called the hotel and it was another 10-15 minutes before anyone came to let us in. Then rhey said the wifi was down and it took another 15 minutes to get checked in even though we had reservations. Our room had a broken door, no items in the kitchen, only 1 bar of soap, a broken closet door, no iron, a latge bug in the bathtub, and we set the air on 60 and it maybe got down to 72. Additonally, someone was definitely smoking weed and I had ny child with me. The smell was VERY strong on the whole floor.
5.0
The free breakfast stopped as soon as we arrived. Then the charge for clean sheets with the option of washing your own to save money. I liked the staff they were attentive. My room smelled very fresh. I didn't need any kitchen supplies they charged for them if needed.
1.0
Upon arrival,Hallways and our room was very smelly. Smelled like animal urine. I had to spray air freshener every time my kids and I entered the room. Floors were dirty. Housekeeping needs to dust because it was spiderwebs on light fixtures. Entering the room the door looked like it’s been broken into and they tried to fix it but not stable. Bathroom door handle was on backwards.
1.0
Horrible and it was nasty and out of order
1.0
Breakfast not as described and the key card maker was not in working condition. Room was dirty and fold out bed didn’t have sheets or blankets or anything. Was able to acquire a sheet and a blanket. But no pillows. Place stinks
2.0
The room was dirty. I spilled water on the floor and when I wiped it up the paper towel was filthy black. Under the bed I found a used band aide. The sink stopper was forced down in the bathroom and would not drain. We stuck a spoon in it to help the sink drain but it was slow. I asked three times to get the basic two cups, glasses, plates and silverware. I had to call three times and then I went down and picked it up. The guest general meeting room was closed and blocked off for an apparent leak in the ceiling????? This was a 3 story building. This was supposed to be the best price through Expedia but they had cheaper rates posted on their website. Very disappointed. I rented two rooms and had people over for a gathering. All guests were equally disappointed. I feel that I should get some of the $450.00 I spent on the two rooms back. Extremely disappointed. When I reported the sink they told me no one would be there that could fix it until Monday. If I had a screw driver I could have fixed it myself.
6.0
Lobby smelled strongly of cat urine, looked clean but the odor was very off putting.
1.0
I recently stayed at this hotel and I must say that my experience was extremely disappointing. The internet went down during my stay and when I reached out to the front desk for assistance, I was quickly pushed to call a helpline with no attempt to troubleshoot the issue. It was later revealed that there was a hotel-wide outage, which could have been communicated more effectively.
To make matters worse, the front desk staff, including the manager Crystal, displayed unprofessional behavior. When I asked to speak with the manager, I was left on hold for over 15 minutes before being told that the manager was "taking out the trash." This lack of respect and disregard for customer service is unacceptable.
Additionally, I was shocked to discover roaches in my room. When I brought this to the attention of the staff, I was told that a work order would be put in and someone would follow up with me. However, I have yet to receive any further communication on the matter.
Overall, my experience at this hotel was marred by unprofessionalism and a lack of basic customer service. I would not recommend staying here and I certainly will not be returning. It is important for hotels to prioritize guest satisfaction and this establishment failed to meet even the most basic standards.
2.0
Wasn’t clean at all … had to change rooms a couple times
1.0
Not the best experience...the service desk ran out of key cards, which wasn't very convenient. When asked for extra towels we were told that we needed to bring the used towels we used to exchange for clean ones. There were strange smells coming from the room next door. There was no late check out. Just not the quality expected from Extended Stay America. I acknowledge that this is not a 4/5 star hotel but this location can and should do better.
2.0
Dirty and unsafe. Staff were very kind. I did not stay at this hotel
4.0
Free breakfast is a scam here
2.0
The carpet was stained and the iron wasn't working
6.0
The breakfast options were limited. The toilet was hit or miss. The stove burners should not be used. It was a place to sleep. Very disapplinted.
2.0
The had dirty towels and old drinks and food left in the fridge, bath tub some old . Need update ASAP. Will never here again. So disappoint. For the Oak Brook area
2.0
First room assigned to me reeked smoke, nasty carpet, walls were discolored and hair was in the bathtub. It was so bad I requested another room, the staff was nice and found a better room for me otherwise I would have left and found another hotel. I was only staying for one night thankfully. I don’t recommend staying at this dirty place.
10.0
Great
4.0
Go
4.0
This is a very basic hotel, you have to request amenities such as coffee, pot, and cups. The floors of the lobby and the elevators were always dirty, there is garbage piling up around the property room really needs to be redone. It is very worn down and although the staff was very accommodating and nice, they are only there from 7 AM to 11 PM.
8.0
Short staffing
3.0
Average cheap hotel.
2.0
Hotel room was infested with roaches
6.0
Front desk staff, mainly DENISE, was extremely unpleasant to speak to upon arrival and throughout our stay.
The room window was open & had bugs flying around. The A/C was not on, dusty lamps & chairs, the fridge was completely off... so I had to go out and buy my own cleaning supplies to clean the room & bathroom myself.
This is what I get for looking for an affordable place to stay
4.0
Staff was rude upon check in. No extra blankets were available upon check-in. There were no coffee pot, cups or cooking pans for the kitchen. Breakfast was just coffee and prepackaged muffins.
5.0
Was comfortable. People at front desk were knowledgeable of the area.
6.0
Great location. Friendly staff at check in.
The room wasn’t very clean
6.0
Beds comfort clean microwave dirty floors needed to be swept carpet stains room didn't stink fridge work excellent TV worked bathroom could use a better cleaning counters dirty in bathroom and kitchenette but front desk helpful cleaning staff rude wouldn't take trash told to throw away myself directed me to room where it goes next to elevator where she went down.
3.0
It was okay. Nothing special. Outdated. No remote for tv. Had to get front desk to try 5 different ones u til 1 worked. One tiny 1oz bottle of shampoo for 2 adults with long hair and no conditioner.
6.0
There was about an inch of dust built up on the provided blow dryer and the smoke detector was literally hanging off the wall. Don’t see myself staying again
6.0
Except for instant oatmeal, there was no or little breakfast, when it stated it was included. Had to change rooms because first one was in bad shape. Personnel did whatever they could to satisfy is. But Manager never showed up.
1.0
There were roaches crawling out from the sink and on the bathroom wall. They were also in both garbage bin areas. The breakfast had just oatmeal and drinks. Muffins, granola bars were promised, but not available. The smoke alarm went off Sunday morning and it was a long time before it was turned off.
6.0
I didn't like that i had to drop of my dirty towels and linen 2 hours before i needed to use them to be washed each time. A very big inconvenience when you are on a limited time schedule. they should have clean linen and towels already to be switch out. rude staff and coffee was very weak and bland.taste like they only used half the pack of coffee grounds.
10.0
Wonderful place
1.0
My room was oversold. I was stuck with a smoke infested room. I switched to another room but that one had an odor as well. I was so tired I just dealt with it. Almost everything in the room was broken. I didn’t enjoy my experience there.
1.0
Rented 4 rooms for employees. 2 rooms had roaches in the beds. 1 room had no shower curtain. Breakfast option was granola bars. Cops were called on somebody at the property. Guest selling drugs outside rooms. Christmas lights up in windows in some rooms. Do yourself a favor and pass on this place.
2.0
My room was freezing cold because the AC/Heating did not work. They said they couldn’t move my room and maintenance wasn’t available until the next day. My 4 kids and I had to suffer through the night bundled up. Then we were awaken at 7am to the fire alarm going off and everyone had to exit the property until the fire department came . We had no update as to what happened and they didn’t tell us it was safe to come back in. We were all still outside in the cold lost
8.0
The breakfast was very sparse and did not contain some of the items we were told would be included.
2.0
Roaches
FAQs
How much does this hotel cost compared to others in Lombard?
The average price for a rental in Lombard is $209 per night. This rental is $84 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Select Suites Chicago Lombard Oakbrook. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites Chicago Lombard Oakbrook pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Select Suites Chicago Lombard Oakbrook?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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