The staff was excellent. The room was very comfortable. I left medication in my room when they checked out and they managed to get it to the airport in time for my flight. It's very difficult to train a staff as consistently good as Taj. I'd stay there again.

Great

It's a renowned traditional hotel. The building is old, but the rooms are in good condition and includes a nice park. Excellent food and great service at the restaurants.

We had a wonderful stay at the Taj property. This is real value for money. The staff are so friendly and helpful

Best in banaras and value for money. Staff is extremely professional.It's Taj ambience after all. Staff at the Dining halls are very polite and cheerful.Absolutely nothing to complain. Would highly recommend.This will be my regular pick for banaras here on.

Best property and the brand of Taj reflects. Amazing hospitality and service.

It was very serene and beautiful.

Great ambience amazing service and perfect location.

Not worth … look for other options. Staff is super focused on mobbing to get tips and not on service.

Great

It's an amazing stay 👑

good

it was clean

It was all good

It’s Taj after all super service

Excellent staff, very nice property with adjacent grounds, good dining options showcasing local cuisine.

Loved our stay at Taj Ganges. The hotel is had a wonderful gardens to walk around, the staff is so Courteous and helpful, the Chef KK takes special care of all your dietary needs. We also took a treatment at the spa and if you do I highly recommend the Abhishekha Experience with Hussain. The food has both incredible local delights and international favorites. We plan to return soon. Thank you for such a wonderful time.

Pathetic buffet. Slow service

Overall a very nice stay! Reception staff was pleasant, Rooms were kept nicely. Breakfast was very good. My only complaint is the service in the breakfast restaurant was average. Had to ask multiple people for coffee, tea, cappuccino before anything would be brought to us. Did not receive our drinks until we were done earling.

Taj Ganges is wonderful place to stay. It is vibrant and has enchanting atmosphere.

Amazing memorable experience Lovely staff Especially Sombir

We enjoyed our 3- night stay at Taj Ganges. Friendly and courteous staff. Jayant at the front desk and Muskan in the Chowk restaurant were exceptional and took care of all our needs. Dilip made sure our room is well stocked and always greeted us with a small. The chowk restaurant can get some enhancements. The menu can be updated and also how food is displayed and served in pots with lids. I also feel that Chowk management and staff focuses more on guests that order Ala Carte vs. guests with lunch and dinner buffet option. We had paid for 3 meal buffet via Expedia, but looks like hotel prefers people to order. Overall we were pleased with our stay.

Excellent staff and professional

very good place to stay with good food options

Very good hospitality

We were particularly very pleased with the attention and care we received as Senior Citizens at the dinning hall on all 4 occasions - particularly from Ms. Tanu. We observed that everyone in your team are well motivated to serve all guests. This is a great achievement as an organization.

Overall everything about this hotel was great! We loved the welcome necklace and bindi, but the food, was THE BEST OF THE BEST in the entire India!!! Dinner at the restaurant was superb, and the breakfast at the other restaurant was OUTSTANDING!!! Special thanks to Aryan who was the waiter at our table. He gave us food recommendations, he explained to us valuable information, he was so attentive and friendly, he made our culinary experience THE BEST!!!

The Taj experience is missing at this location. Had to wait for more than 90 minutes to check in. The signature Taj hospitality for which I came back to this property is no where, unfortunately.

Staff was extremely friendly and they took great care of us

Lovely property, excellent service!

The hotel is very clean and comfortable,it is far from city hustle bustle .Only thing is it is far from temple.. Exceptional staff, Hospitality was excellent!! Outstanding service by Navneet in Chowk and Guru in Varuna. Navneet the cake🎂 was yummm…👌👌👌. Thanks to the entire Taj Ganges team for this wonderful experience. Good work ..!!!

Good hospitality, nice food