Extended Stay America Suites Boston Westborough Connector Rd
Hotel in Northborough, MA
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Westborough with free breakfast and a 24-hour front desk
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Suites Boston Westborough Connector Rd offers 92 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Suites Boston Westborough Connector Rd offers 92 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Map of Northborough, MA
Available Rooms
Studio, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Double Beds, Non Smoking
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.9
All i can tell the public is this. That the room was so bad and unkept, that there were stains on the fridge, bathrooom and walls that i ask a friend of mine who was staying at a different hotel if my daughter can share a bed with her friend from soccer, just so she was able to sleep the night. If the room was lets say $50 a night i could completely understand why the condition of the room looked the way it did and i would have to accept it based on the cost. But the room was over $200 just for one night and it was a complete disaster. The Extended Stay should be ashamed to allow anyone to stay in that specific hotel. I blame myself at the end of day for trusting Extended Stay to provide a sanatary place to stay. I literally slept on the foldout chair with my clothes on because i did not want to lay on bed and just to throw salt on the womb when i went to shower there was a roach inside the bathroom. Sorry but i have never left a review in my life for any service but when you are looking for a place to stay with family i think people should no that the Extended Stay in Westborough on computer blvd needs to be renovated like yesterday
2.9
The room did not meet my expectations. The refrigerator should not have been used by Extended Stay. It was physically stained (I believe that it was rust) and it was very loud.
The bathroom lighting was dim and the fan in the bathroom was extremely loud.
2.9
The smell is so bad
2.9
The staff here are wonderful however the hotel is absolutely disgusting. The carpet was dirty and stained. The walls are filthy. The bed had hair everywhere and there were bugs in the room.
2.9
Odor, mold on wall in bedroom.
2.9
Facilities are old. Room is dirty.
2.9
Place is disgusting and there are families hanging outside smoking cigarettes at all hours of the night. The smell in the hotel is nauseating. Absolutely disgusted and lost $175!
2.9
Great staff at check in. Room was great, clean and comfortable.
2.9
There was no property manager on the property and there food trash left under the sink on kitchenette, very dirty. I got no manager help. I think I should receive complete refund instead of partial refund.
2.9
Probably will not stay again.
2.9
VERY, DIRTY.
2.9
The room I was given looked like a room from the first 48! Big stains on the carpet, blood stains on the wall, bathtub looked like someone was jack hammering in it, holes in the kitchenette area that was filled with glue. The floor and fridge looked like it hadn’t been cleaned in a long time. I went to the desk and got a full refund and booked elsewhere. I will post pictures if it allows me too
2.9
Wry noisy due to lots of kids running up and down the hallways. Other than that okay.
2.9
Absolutely disgusting!
People hanging out in the parking lot. Kids hanging out the windows.
People following you into the elevator.
I checked in and then checked right back out. I had to sleep in my truck.
The hotel staff was excellent!!!
2.9
Needs updating….
Shower curtain rod looked attached to wall…
Carpet badly stained
Large room
Comfortable bed
Friendly staff
Plenty of parking
2.9
The woman at the desk asked for my name. She said I did not have a reservation. I showed her my Hotels.com confirmation email. She said, wait a minute and walked out of the office. Ten minutes later she came back with another woman. They did some stuff on the computer and said my reservation has been cancelled. I assured them I had not cancelled. So one of them ran for the stairs saying she was going to look for a room, while the other worked on rebooking me. The woman came back and said room 211 was empty but still needed clean sheets and a wipe down. Meanwhile, my mom desperately needed a restroom. The desk woman said they didn't have one, but the one that found the room said she would find her a restroom. She escorted mom down the hall, unlocked a guestroom, and walked away. My mom found her way to the toilet in a room that looked like a family with kids lives in there. The room was full of stuff, but no one was home. We finally got keys to room 211, but they said it still needed to be cleaned and they would call when it was ready. We waited out in the car. During the 90 minutes waiting we watched the woman from the front desk take two joint smoking breaks next to the front door. We finally went back in. She acted like she never saw us before. I asked how the clean sheets were coming. She said the room was ready. There was a strange smell in the hallway as we approached the room, like drugs. The room itself was fine, clean, and comfortable, but I would not book here again.
2.9
The staff member that checked me in was very helpful and friendly. Made my stay more enjoyable
2.9
We suffered bed bug bites.
2.9
its proximity to the highway
2.9
General reception was bad first day was alright checking in but in the morning no one was in the office to talk to know my way around
2.9
hotel was really filthy... even outdoor areas very littered. aND unkept
the sign to find hotel ( the location was behind another chain hotel ) was not lit up so really difficult to find. yet Andrew at desk was helpful to help find it.
the corridors were absolutely filthy. EVEN even bathroom had soAP scum still evident in tub alcove... tv did not work , wall paper thin with a very noisy neighbor to the left of my room , they argued and spoke loudly. Even with BABY CRYING IN THEIR ROOM...
2.9
Good for business days or an extended stay but not really recommended if you have kids not much amenities
2.9
Very very dirty and expensive for the awful status it is!
2.9
Close to where I was working.
2.9
When enter hotel it stunk as getting on elevator my husband killed a roach. After 15 hrs travel all wanted to do was rest. Was to tired for what was happening. The room was old and had horrible smell. Was very uncomfortable to go to sleep. The floor was dirty furniture was discolored and looked like never been clean. Under air unit was super dirty. Couldn’t hardly get no rest. Was to tired to deal with front desk, but couldn’t get rest of the horrible smell in hotel and room.
2.9
The stench was terrible because there are cooking facilities in every room. However there is no exhaust so people crack their doors and the smell goes into every room eacht time the door is opened.
2.9
The hotel was overbooked and they had no rooms available at any of their three properties.
I was left on my own to figure out a place to stay.
Incredibly annoyed and angry with Expedia!
I hope I don’t get hassled getting a refund!
2.9
I found the room adequate and smelled like smoke. Hotel guests were smoking in front of the hotel doors.
2.9
Property was awful. We checked in and an hour later found a new hotel and checked out.
2.9
The ladies at the front counter were lovely, helpful and kind. It's an older property that needs upgrades. You could tell the hotel had seen alot of turnover and had not been kept up at all.
2.9
This place smelled horrible. The staff were very nice but the heater in the room was very noisy. Recliner didn’t work. Bed not very comfortable
2.9
The bedsheets where very smelly of cigarette which means it was not washed after the last customer.
Dirty isles.
Too many homeless like people smoking at the front of the building all the time
2.9
Had a horrible experience. My TV didn’t work and when I went to the front desk to get help I got an attitude.
2.9
Booked a stay here because it was very close to my office and other hotels were booked. I prepaid through Expedia. I had a very late cross country flight and knew I was going to be in after midnight and would not be n until 1:30am, so I called the hotel a day earlier to confirm the late check inThey told me that they would note my account and that everything was good.
I arrived at 2am and went to check in and they did not have a room for me. They were quite rude and told me that because I booked with a third party (Expedia) that the room was not guaranteed. I told him that booking and paying for a room absolutely should guarantee me a room. He told me that I need to go find a room somewhere else.
Beware booking a room with them through Expedia, because apparently it doesn’t mean anything to Extended Stay.
I spent 45 minutes outside trying to find another room. Had to Uber across town after finally finding the last room in the area. Spent a lot of money going back and forth to the office that was not expecting.
Not only did they give up my prepaid room, they were very rude about it. Never going to Extended Stay again.
2.9
Had to leave because of bathroom issues. Toilet overflowed Nobody to repair. Had to change Hotels because no rooms were available. They refused a refund even when they knew we checked into another hotel. Manager very unfriendly and lied about the situation. We are discussed in our treatment and will do anything in our power to let people know to stay away from this hotel
2.9
Staff was very polite. Rooms clean quiet safe
2.9
smelled like dog pee in hallway and smoke in room
2.9
The room was OK except that the bed looked like someone had slept on half of it. It was late, no more rooms were available. We got clean sheets from the front desk and changed the bed ourselves. An assistant manager said she would give us a partial refund through expedia, but we never got it. The hotel does not seem well kept.
2.9
I had reserved a room with a king size bed. They didn’t have any kings, despite my making a reservation well in advance and checking in right at the 3pm checkin time. It took them 15 minutes to determine which room they could put me in. They had a sheet of paper with a handwritten list of room #’s that were ‘clean’ (from housekeeping?) but they had no idea which rooms were what. They finally gave me a queen room and the key didn’t work until I slid it in and out about 5 times. I needed to do that any time I tried to get back in the room. The sheets on the bed had a hole in them, the room & furniture were dusty and old, the bathroom was filthy (I found garbage underneath the sink). While the room was equipped with a kitchenette, it had no dishes, utensils, nothing to cook with. Also not the cleanest. At night, I could hear the woman next door yelling at her kids, animals barking, and what sounded like a clock radio going off in a room with no one in it. I was only there for 2 nights and under a time crunch otherwise I would have looked for another hotel. I guess the good news is they claim they adjusted the price of my room since I didn’t get a king. Haven’t completely confirmed that yet. Hotel condition etc very disappointing considering how expensive hotels are these days. Was planning to mention this to the front desk clerk when I checked out but she didn’t seem to have any interest in asking how my stay was.
2.9
Expedia did not send my reservation to the hotel. It was not in their system. Fortunately a room came free while at the counter. I may never use you again.
FAQs
How much does this hotel cost compared to others in Northborough?
The average price for a rental in Northborough is $200 per night. This rental is $48 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Boston Westborough Connector Rd. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Boston Westborough Connector Rd pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Boston Westborough Connector Rd?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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