JW Marriott Cancun Resort & Spa
Resort in Cancun
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this resort
Luxury resort on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at JW Marriott Cancun Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
JW Marriott Cancun Resort & Spa offers 447 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a 24-hour fitness center.
Catch some rays at the beach or spend the day relaxing at JW Marriott Cancun Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
JW Marriott Cancun Resort & Spa offers 447 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies.
Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Parking
Laundry
Balcony or Patio
Hot tub or spa
Garden
Map of Cancun
Available Rooms
Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)
1 King • 467 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)
1 King • 467 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking
1 King • 467 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony
1 King • 1 Sofa • 785 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Non Smoking, Balcony
1 King • 1 Sofa • 957 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
The JW Marriott in Cancun was one of the best properties I have visited recently. The staff was super friendly. The rooms were very clean and well kept and the views and on the property were fantastic.
5.0 / 10.0
Amazing stay! staff was outstanding, efficient and friendly! weather was rainy one day during the trip which turned out to be a good luck charm so everyone could try the exceptional spa!
10.0 / 10.0
safe and welcoming.
10.0 / 10.0
Wonderful experience. It was our third time staying at the property.
10.0 / 10.0
I want to personally thank the entire staff at JW Marriott Resort and Spa Cancun. I have stayed at multiple Hotels around the World and thus far I haven't been Impressed to make this Statement that everyone was Amazing from the Hotel staff to grounds keeper and Waiter's, Bells men and Concierge and everyone connected to this property. Even down to going to other restaurants in the area and given even more excellent service because we were guess at JW Marriott Resort and Spa. understanding that excellence must continue. This type of service reenforces why I'm a loyal Marriot Bonvoy member. I have to give a special thanks to Andrea for making my wife's Birthday unforgettable and Amazing contacting the flowers and decorating the room with Birthday signs and strawberries and making it feel like she was the most important person on her birthday while ensuring those memories will never be forgotten. Also appreciating Fabiola's commitment to detail and service making sure I had everything I needed from transportation to things we could do during our stay. JW Marriott Resort and spa got it Right...Every employee and staff should be called out and given a Big Job Well Done and I look forward to returning again very soon. Please share this with upper Management they need to know what EXCEPTIONAL EMPLOYEES THEY HAVE WORKING FOR THEIR COMPANY.
BEST REGARDS
Haywood Smith.
10.0 / 10.0
The attention of the personnel was superb
10.0 / 10.0
Everything is great at this place, hope the food taste was better.
10.0 / 10.0
is perfectly located in a medium point between city and other places
10.0 / 10.0
Awesome property top of the line
3.0 / 10.0
They were doing major remodeling in the room across the hall and making a lot of noise. I cant imagine why they would put a guest in the room adjacent to that noise. The manager did agree to move my room but it was incredibly aggravating and inconvenient to move. Parts of the hotel may be under construction. the elevators did not work one night. The room furnishings are a bit tired and in need of upgrade for the price of the rooms. Service at the lobby bar was not good, at least for me. Perhaps I didn't pay close enough attention but there were a few add on fees. Just tell me what the room costs and stop with the resort and other fees. The grounds are nice and well maintained but for the money I would not recommend.
10.0 / 10.0
Great place to stay and amazing service
10.0 / 10.0
Now I'm not one to lie so believe me when I tell you this, the staff at this resort was extraordinary!! they were so incredibly nice and took notice to every little detail about our stay. They gave us tips and tricks into how we could enjoy our vacation even more and put an immense amount of effort into every thing they did. Overall, it was an 11/10 experience. I will definitely return!
10.0 / 10.0
We had excellent 5 night stay at the property. Beautiful resort, great service and good dining options as well as amenities.
10.0 / 10.0
Very kind and amazing customer service! Absolutely loved it will be back again!
10.0 / 10.0
Really nice rooms
2.0 / 10.0
Nooo
5.0 / 10.0
This location is our "home away from home"! We discovered this Resort 4 yours ago, and have come back every year. Clean, comfortable, good location, but the best part are your people! When we arrive many recognize us, and several remember my children and my names. I feel like it's a reunion with friends. I'm also so happy that this is not a "all-inclusive" resort. We eat at all the the restaurants there, but like the option to also explore the area.
10.0 / 10.0
Best hotel I’ve ever stayed. The place was spotless and the staff extremely friendly. I recommend staying there any time.
10.0 / 10.0
Pools the view was nice got a nice room
10.0 / 10.0
Excellent place
10.0 / 10.0
Staff was awesome
Property is clean
Food is too pricey for the bad quality of it.
10.0 / 10.0
The staff throughout the property was very customer oriented. They went beyond to make me feel comfortable, providing excellent service.
5.0 / 10.0
Very chill and relaxing. There were kids there but very quiet. Not the best place for kids but awesome for adults! Beautiful water, good breakfast buffet, and across the street from fabulous restaurants. Not too far from
The airport. This was the take it easy trip we needed.
10.0 / 10.0
Excellent staff & service. Wonderful experience. Facilities were top shelf.
10.0 / 10.0
Nice place
10.0 / 10.0
There were many dining options in the hotel that were honestly more enjoyable than going on the strip. The hotel itself was beautiful and well maintained. All staff were so friendly and accommodating!
10.0 / 10.0
Excellent Customer Service.
10.0 / 10.0
All good
10.0 / 10.0
We loved everything about our stay ! Everyone was absolutely wonderful and will stay here again for next trip. !
8.0 / 10.0
Nice job over there
8.0 / 10.0
Overall nice hotel however during my stay the elevators were not working. nothing special about the place in my opinion. good location to get to Harry’s and other nice restaurants within walking distance.
10.0 / 10.0
Property was great need more restaurants with better choices.
10.0 / 10.0
Overall we liked the Hotel but the last night before we check out my son falloff in the pool era the hotel staff make me to pay for the doctors and medic which is ridiculous because the accident happened in the Hotel properties are not supposed to be charging me for that.
10.0 / 10.0
This hotel is Amazing! It truly exceeded our expectations. My family and I which also included two teenage boys agreed this is by far one of the best hotels we have stayed. We will be booking again!
10.0 / 10.0
Wonderful staff friendly and attentive!!!
10.0 / 10.0
I loved how peaceful and safe the area was. We enjoyed our stay knowing we were in a safe, clean and protected area. I however did not like the fact that no one told us about the mini bar situation. We were unaware that all the drinks and the candies that were in the room were not for the guests but instead were charged to our account. Maybe put up a sign by the mini fridge area notifying your guests that the items in there are not free but rather charged. It would help a great deal at the time of checkout. Also a number on the phone or next to it to call to the lobby for any questions or concerns while there would be helpful.
Thank you!
6.0 / 10.0
Property needs updating. Faucet in tub came clear off. Broken glass on floor around bed.
10.0 / 10.0
WOW! Truly amazing hotel. As you walk in they open the doors for you, all the time. The hotel is beautiful with all modern marble upgrades. Freezing cold AC which is a must in Cancun. The staff and everyone is 5 star. The hotel is so clean it’s unreal. The staff is constantly working on keeping the property immaculate. From the cleaning crew to the gardeners and the pool cleaning staff, they are continuously working non stop and the property shows. They even have a “bird control” staff that uses a hawk to scare away the birds so you are not bothered. The rooms are large with an amazing view of the ocean. The AC is as cold as you want it and I mean freezing. That’s important in Mexico, not all hotels are the same. The food is amazing. I mean everything we ate was 5 star. The pool service was super fast. The house keeping staff checks back in the evening to turn up the room with fresh towels, waters or whatever else is needed. You are truly treated like royalty and it shows. They are a 5 minute walk from aqua world which has plenty of different adventures. A 5 minute cab ride from La Isla Shopping center which has lots of shopping, restaurants and a casino. Overall, this hotel was probably one of the best hotels and service we have ever experienced. We highly recommend and will definitely be back. Thank you!
10.0 / 10.0
Good
10.0 / 10.0
It was a very nice property. Absolutely clean and has great staff and service. The pool was very clean and beautiful. The beach is spectacular with beautiful blue water , however it’s a little rough. It doesn’t have huge waves but the waves keep coming…non stop. It’s hard to remain standing. They should also have a little more in house entertainment. It’s quiet. I felt the pool was so large that they could have a quiet section and a section with a little music. The spa is beautiful.
Overall it’s a fabulous hotel/resort.
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is $194 per night. This rental is $468 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at JW Marriott Cancun Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at JW Marriott Cancun Resort & Spa. Enjoy the water!
Is JW Marriott Cancun Resort & Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Cancun Resort & Spa?
We found 7 amenities for this rental. This includes pool, air conditioner, parking, laundry, and balcony or patio.
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