Apollo Hotel
Hotel in Basingstoke
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Internet / Wifi and more
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About this hotel
Suburban hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is not available.
Apollo Hotel offers 125 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is not available.
Apollo Hotel offers 125 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.
This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Amenities
Pool
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Basingstoke
Available Rooms
Standard Double Room
1 Double • 193 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Ambassador Room
1 Double • 279 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio
1 Double • 323 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Double Room
1 Double • 226 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Suite
1 King • 484 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
Room was very adequate, meeting room facilities and food were amazing
0.5 / 5.0
My stay stared badly as the room I was given was not what I booked. I was downgraded without being told beforehand or at check-in. I had to ask why I did not have the right accommodation. I was given a lame excuse. The place I was given was not good at all. My partner was upset as it was our anniversary and I promised her a nice suite and received a poor second
2.0 / 5.0
Unfortunately having booked online I did need to wait an hour before checking in. This was around 6pm, so well after the checkin time. Shouldn’t have to wait that long before booking and paying (while at the hotel) to then being able to check in.
1.0 / 5.0
Definitely NOT a four star hotel. It may have been when built but not now. Tired, dated and needing significant improvement
2.5 / 5.0
Proper was amazing with superb food and friendly staff.
Shower was groaning and noisy, towels and bedding were not changed at all during my 4 day stay.
Room looked dated
0.5 / 5.0
I arrived at the Hotel, first impressions I must say with the added bonus of the Horizon Health Club looked inviting, I had just made the reservation as I had just flown in from Canada, proceeded to reception showed them my booking and she said it's not visable on there system , come back in 1 hour , and even another lady said maybe 2 hours, I said look I have a confirmed booking from Hotels.com, they were not interested, came back after 1 hour and then was able to check in , the mannerism of the receptionist was not welcoming , I even had to ask what was the my entitlements while staying , she explained in a angry tone, we don't clean your room daily, if you want toiletries , fresh towels, toilet paper come to reception and we will give, I was not amused I was spending 5 nights @ the Apollo, anyway eventually got to my room , first impressions , disappointment, dated, old fashioned room, ripped Upholstery on the sofa , stains everywhere, carpet felt sticky as you walked on it, bed was so uncomfortable like sleeping on springs, bathroom was shocking , toilet hardly flushed you had to reave it like a motor bike to get it to work , Shower flooded as the drain was blocked , overall looked and felt dirty, not very clean, overall the hotel lacks good Management, the most annoying experience was when i told them it was so cold in my room and the radiator is not working , they replied it's summer there all switched off , I said it's cold in my room at night, no care, ignored me.
2.0 / 5.0
Room extremely noisy, even with windows closed. Curtains stained. Otherwise room clean. Bedding very clean. Bathroom shower only working on very hot ( could not use). Toilet seat wonky. Breakfast okay but run out of pastries completely. Coffee weak and warm.
2.0 / 5.0
The bathroom was dirty and had to ask three times for it to be cleaned.
2.0 / 5.0
A repeat stay and convenient for my needs, rooms are pleasant and good value , don’t judge by it’s appearance it is a nice space to stay.
2.0 / 5.0
Nice and friendly staff nice service,
Enjoyed my stay with my baby and my husband,
My baby really loved the swimming pool...
Feel soo welcome And comfy :) :)
5.0 / 5.0
Great prices. very nice hotel. easy to get to. clean. friendly
3.0 / 5.0
The staff were really nice and attentive. The rooms were a good size. Pool was good for the kids. However the room was not set for 4 people we had to keep asking for all the things that were missing I must add they were all supplied promptly. The room needed updating and a bit of maintenence the safe didn't work only thing reported that wasn't fixed, one of the fans didn't work it was too late to get it changed when we realised, there was no alternative lighting to the main lights. Breakfast was OK but it seemed there weren't enough staff to keep things stocked up and tables cleared however all the staff were excellent when asked for anything.
1.5 / 5.0
Ok for an overnight stay. Family friendly. Check in was friendly.
My room had brown water when I put the bath taps on, and was not the cleanest (marks on the mirror and sink).
restaurant was closed to a party so I ate in the bar which was comfortable. Dinner was very expensive at £15 for a bowl of noodles with chicken although it did taste good.
I asked for a bottle of water to be told they do not sell it only tap water.
The room was comfortable with very nice pillows, Netflix and amazon movies available in the room and clean bed and towels. A good clean of the carpets and bathroom would make all the difference.
Review of the menu would also be advised. Overall I would say it's ok for the price. Easy to park and convenient location.
2.0 / 5.0
Room was clean and tidy and the hotel itself was very nice. Staff was friendly. I wasn't there long enough to use the facilities but they looked good for what i could see. The only let down was breakfast, there wasn't a huge range for a veggie, would have been nice to see croissants, pain-au-chocolat, jam etc and the coffee was a bit rough.
1.0 / 5.0
Room was very tired
Shower door broken
Sinks never drained
Toilet roll holder broken
Cigarette burns on the furniture
Breakfast was poor
Only 1 piece of fruit (grape fruit) for my daughter to choose
No bacon , eggs was hard fried !
No milk even for a tea
Overhaul really not acceptable for the price !! Not even anyone to complain too when checking out !!
1.0 / 5.0
The property is quite old but the structure looks good but the inside the rooms needs maintenance but the location of Apollo hote l is fantastic as it is in a strategic point and staffs were friendly as well
4.0 / 5.0
Good location for an overnight stay breaking up a very long journey! Comfy bed and decent facilities.
4.0 / 5.0
I booked for two colleagues and they asked to stay there again the following week as they were pleased with their stay.
4.0 / 5.0
Clean, and not too far away.
3.0 / 5.0
Staff are excellent
5.0 / 5.0
PMI DAY
4.0 / 5.0
Staff were very friendly and helpful. Rooms were quite dated and worn but still very clean and the bed was extremely comfortable. The roads around the hotel were quite noisy throughout the night but weren’t unbearable.
5.0 / 5.0
Excellent facilities and staff are beyond reproach
1.0 / 5.0
Pillows too high. Food from restaurant was terrible. Ordered fish pie and when I received it, it was nearly frozen in the middle and Luke warm outside it! I complained. They took it away. Brought it back now covered in extra cheese and blisteringly hot out the outside. In fact, it was so hot it charred some of the food so solid you could have used it as a weapon! Needless to say, I left most of it. Also had soup of the day…what a joke! Soup barely warm and served with overdone bread I think and the butter was just a puddle. I had planned to have dessert before all this but thought be safe than sorry. Even the Guinness served was from a can. Breakfast for £11…well it just wasn’t worth it. The fried eggs were swimming oil, the watery baked beans did not look appetising at all. So in a nutshell, I won’t be using this place again. I went to bed feeling very hungry from the restaurant.Thank god for Just Eat!
2.0 / 5.0
I paid £347 for 3 nights whilst working away wasn’t told that you had to request room cleaning and fresh linen fresh towels and when I did request it I still arrived from work to the room not been done, then I wanted to order a meal over the 3 nights to be told they hadn’t got it other than that your bar staff maddy was brilliant but it’s safe to say it was overpriced and I won’t be returning
0.5 / 5.0
Old and dated.
4.0 / 5.0
Very friendly staff! It’s OK for one or two night stay in my opinion! Pool is good addition to entertain kids! Taxi to town cost £8.
4.0 / 5.0
Very good hotel at first I was a little lost on how to use the bathroom for a shower and it was a little cold the room only has heat and at this time of the year the days and nights are variable
2.5 / 5.0
Like it here
1.5 / 5.0
The hotel doesn't seem to be a 4-star hotel. There is no hair dryer and no fridge in the room. Cotton bath mat and box tissue is not provided. The provisions are just like a 3-star hotel. I am very disappoint.
1.5 / 5.0
Food at the restaurant was not good at all
4.0 / 5.0
Check inn
4.0 / 5.0
The pool was lovely and warm,but the room and all the furniture apart of the bed was vey old with handles missing bathroom door couldn't close we had to use a piece of cardboard.But the staff and breakfast food bas lovely.Bed was very comfortable.Overall was good but doesn't deserve 4 stars as advertised.
1.0 / 5.0
Pool times for children not clearly advertised , restaurant shut majority of the time and staff not very helpful
3.0 / 5.0
You get what you pay for I guess but when you report 3 things and only 1 gets resolved it’s pretty weak customer service. Plus the main bar and restaurant were not available and had I known that I’d never have booked.
2.0 / 5.0
It would have been 5 stars. However sadly one very rude member staff. Who thought the way to deal with an issue was to ignore what the customernwas saying and instead make inane comments.
Shame as all the other staff were professional and very friendly.
Clean, comfortable. Good breakfast. Jacuzzi wasn't workking but lovely steam room and suana.
2.0 / 5.0
Took 45 minutes to enter my room the first time and another 30 after I collected food.
2.5 / 5.0
Friendly helpful staff.
Comfy bed, but room was very hot, so restless sleep.
Restaurant closes at 9 so arriving late means no food.
Great value breakfast.
Good value really.
1.0 / 5.0
Hotel was very tired following use as asylum accommodation. No hot water for a shower, lights in the room not working but the new staff tried their best to help so hopefully things will improve, but renovation is desperately required
2.0 / 5.0
Very basic room. No bin. No cold water. No bath mat. No bedside sockets. Comfortable bed. Nice communal areas and staff.
FAQs
How much does this hotel cost compared to others in Basingstoke?
The average price for a rental in Basingstoke is $168 per night. This rental is $50 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Apollo Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Apollo Hotel. Enjoy the water!
Is Apollo Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apollo Hotel?
We found 9 amenities for this rental. This includes pool, internet / wifi, parking, laundry, and balcony or patio.
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