Fortuna Hanoi Hotel
3.8
Good(545 Reviews)Hotel in Hanoi
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury Hanoi hotel in Ba Dinh with 3 restaurants
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges, and a fitness center are onsite.
Fortuna Hanoi Hotel offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges, and a fitness center are onsite.
Fortuna Hanoi Hotel offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Hanoi
Available Rooms
Deluxe Twin Room
2 Single • 269 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe King
1 King • 269 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Suite
1 King • 646 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Premier Room - Full Club
1 King • 431 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Deluxe King
1 King • 269 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.8
Good(545 Reviews)3.8
The check in is fast. This is the 2nd stay since 2006. The surrounding is getting more restaurants compare to last time. There is a western restaurant just beside the hotel. However I find that the food at Tiffin is better. Room is average, cleanliness can be improved. Air conditioner work well. The shower is strong enough for a good bath. Didn’t take the breakfast as there are a lot of Chinese crowd. Travel to old quarter is easy, just call a grab. Will definitely come back to stay.
3.8
Great place to stay always my first choice.
3.8
Location good for me. Breakfast spread can be better
3.8
Air con not clean, wifi not available
3.8
Clean, good food, not fat from Hoan Kiem by grab
3.8
The wall is too thin, you can hear people from the next door.
3.8
Everything was good. But Please be sure to take action if excessive noise is reported late at night.
3.8
1. No bottled water. Instead, the hotel provides you with a jar of water with a lid that is not sealed. So you don't know how old the water is and what kind of water it is. I have never stayed in any hotel that does it. When are asked for a bottled water, they asked you to purchase the bottled water with a price tag.
2. Window view was messy roofs of many lower buildings and they wouldn't change it for you.
3. They refused to let you cancel your stay or give you refund. I booked for 4 nights and had to stick with it.
4. Inconsiderate and low efficient front desk. I arrived at the hotel about 3a.m ish and really wanted a bed asap but the front desk could not find my booking first and then said I could not check in until 3 pm that day. I told him I had no problem paying for that morning but just wanted the process to be faster. It took him about 10 minutes to finally get a room key for me and then I had to wait for another 10 mins to get my luggage delivered.
5. Staff don't speak English well and it was hard to communicate with them. It was very frustrated to have to talk to a few staff on the same problem, because they don't speak good English.
6. When I got a pear from the breakfast, I was told I could only eat it in the cafeteria and it was not allowed to take it away.
The hotel charges like $100 per night, but is too frugal to provide free 2 bottled water a day or a pear!
I will never stay at Fortuna Hanoi Hotel again. Very negative experience.
3.8
Wonderful staff
3.8
Overall good stay & clean room.
3.8
Overall good
3.8
The room was clean and comfortable.
3.8
Front desk attentive to request.
3.8
The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.
3.8
Hotel didn't offer an option for airport drop off.
3.8
Morning (7:00 -9:00a.m.) street traffic control. Difficulty pick up a taxi from the hotel. If hotel can provide most traffic taxi, it can solve the problem.
3.8
The hotel is old and aircon is not cold
3.8
good to stay. but, I don’t recommend their breakfast service.
3.8
It was the worst stay in Hanoi hotel ever..
There is no free water and super super slow wifi in the room. Also, they need to improve breakfast menu. The most of food were cold or dried...
3.8
A repeated stay requested by traveller. Nothing more to add on.
3.8
Best hote in Hanoi. Room is a bit old but overall good.
3.8
Clean, conveniece, good breakfast, a lot of space in the room
3.8
Good hotel for business stay, room was fine, nothing is really outstanding, but nothing is bad either, will definitely consider staying there again.
Spa services are quite expensive considering there are options outside the hotel for approximately 3 times less money.
Breakfast is totally adequate and staff is friendly and eager to help.
3.8
Good hotel for business stay, room was fine, nothing is really outstanding, but nothing is bad either, will definitely consider staying there again.Spa services are quite expensive considering there are options outside the hotel for approximately 3 times less money.Breakfast is totally adequate and staff is friendly and eager to help.
3.8
Beautiful hotel; with an abundance of amenities. The area was easy to get to from the airport and bus station although it is a bit far from the Hanoi Old Quarter.
3.8
The food was fantastic with options. You can have Vietnamese or Western Food.
3.8
Room size is okay, very clean. Breakfast can improve, limited selections, but pho is good.
3.8
I book wrong day early then a week but your company didn’t let me change the day even I did bought insurance ready so bad
3.8
I book wrong day early then a week but your company didn’t let me change the day even I did bought insurance ready so bad
3.8
No complaints about the service - everyone was extremely friendly. Food at Tiffin was excellent. On-site casino is small, with some slot machines and roulette machines. No table games and no blackjack games at all. On-site KTV/nightclub is convenient for your business/pleasure needs.
3.8
No complaints about the service - everyone was extremely friendly. Food at Tiffin was excellent. On-site casino is small, with some slot machines and roulette machines. No table games and no blackjack games at all. On-site KTV/nightclub is convenient for your business/pleasure needs.
3.8
The room is cleen
3.8
With such room price, you may have lots choices in Hanoi.
3.8
The noise of the construction was awful and happened. There was also no advance notice of construction.
3.8
Receptionist was polite and helpful, overall experience was great and will come back again.
3.8
Western style hotel with reasonable dining restaurant in lobby. Shows little age in the rooms, but clean and pleasant. Staffs are very helpful and surrounding areas is good and safe.
3.8
The price you pay and the quality of the room does not match...
3.8
Three night stay for work. Didn't have time to visit the area but from the hotel window it looked a mixture of low & old and tall & new. Very nice hotel with very attentive staff, as always in that part of the world. I don't like the 'take the money off your credit card first' system, and then keep saying you don't have enough credit left every time you charge to the room. I would go back.
3.8
It was amazing
3.8
It was amazing
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is $60 per night. This rental is $112 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Fortuna Hanoi Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fortuna Hanoi Hotel. Enjoy the water!
Is Fortuna Hanoi Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fortuna Hanoi Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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