Homewood Suites by Hilton Virginia Beach/Norfolk Airport
4.3
Excellent(716 Reviews)Hotel in Norfolk, VA
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Family-friendly Virginia Beach hotel in Northwest with free breakfast
A fitness center, a business center, and conference space are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Homewood Suites by Hilton Virginia Beach/Norfolk Airport offers 122 accommodations with DVD players and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.
Recreational amenities at the hotel include a fitness center.
A fitness center, a business center, and conference space are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Homewood Suites by Hilton Virginia Beach/Norfolk Airport offers 122 accommodations with DVD players and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Gym or Fitness Center
Map of Norfolk, VA
Available Rooms
Studio Suite, 1 King Bed, Non Smoking
1 King • 437 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Non Smoking
1 King • 484 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Non Smoking
2 Queen • 613 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Non Smoking
2 Double • 484 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms, Non Smoking
2 Double • 1 Sofa • 1119 ft²
Sleeps 9
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.3
Excellent(716 Reviews)4.3
Great stay. You have the wrong name. Ronald rented this room, not Brent
4.3
I come here every 2 months. This hotel did a 180 turnaround. Plenty of luggage carts, hallways clean and smelling FRESH, breakfast lots of variety, rooms cleaned spotless, friendly staff. Great hotel!
4.3
Rooms need to be upgraded. Rugs are dirty. Dishwasher broken. Furniture worn out. Lamp missing next to bed. Staff very friendly and bed was very comfortable. Would probably not stay there again
4.3
The hotel was booked so I imagine the staff was very busy BUT… hotel was honestly filthy. We would search for a table in the morning at breakfast that was clean and it was a struggle. The rooms definitely were not cleaned. My husband found a yogurt cup and spoon with splatter under the main bed. We had four people and were given two towels. Trash was not taken out. The hide a bed did not have linens. We did ask for linens and hotel was responsive in reasonable time. Staff was friendly. The only cleaning staff I saw was consistently on phone or FaceTiming. As a family with small children I’m thankful we brought some cleaning supplies along because we definitely had to use them to tidy up the room!
4.3
This hotel is rundown, and the service is poor. The front door and bedroom door locks were damaged as if the doors had been kicked in. We requested bedwear for the pullout sofa bed and never received them. After a few hours, we asked at the front desk and were told the hotel did not have any pillows. I got a spider bite from sleeping in the king bed. The cleaner bottles in the shower were empty. The creamers for the coffee in the room were spoiled. The fresh pot of coffee brought out to the dining area was cold. We did not eat the breakfast buffet for fear of getting food poisoning. This is not the first Hilton where I have had a bad experience, and I will never book Hilton again.
4.3
Not clean. Pool was stagnant with mold on the ceiling. The room smelled of old cigarette smoke and there was mold in the shower. The curtains were half falling down. There was trash and tools in the hallway for several days. In my 5 night stay, the hallways were never vacuumed
4.3
Front desk clerks were professional and friendly. The room was spacious and clean. The only thing that was off-putting was the shampoo/conditioner bottles that are hanging in the shower were empty.
4.3
Sadly, we were charged a ‘refundable’ $30. Charge to stay in the room. This charge was on top of paying for a room that had a bathroom with unfinished drywall repair on bathroom ceiling and black grout along the shower seams.
4.3
Staff are always pleasant. Its a shame that They come to work to do their job.
even when the supplies are LOW. I have been here a week.Every time I ask for a new wash cloth they don't have one. They never have any linen to offer. I eventually had to buy my own. They finally got rid of the worthless carts, But only have two. 122 rooms need 4. Be prepared to Go on each floor to find one cart because the other cart is always in somebody else's room hiding. The gym is dirty dusty no towels and equipment is Falling apart. The breakfast is really really good. Whoever stocks this hotel needs to realize that we need more carts and definitely more linen. Travelers
need to be able to keep clean here. It is kind of hard when every day.They don't have any towels or wash cloths.
4.3
This place is a total dump. Hilton should be ashamed to allow this hotel to carry it's name. Further Hotels.com should immediately flag this hotel for safety issues.
The room we were given had holes in the bathroom wall, was missing the hot water faucet handle, and was in disrepair especially the door which had to be forced to shut.
Hilton hotels offered no remedy and Hotels.com made us stay there because they refused to allow us to cancel our stay without forfeiting our payment.
4.3
The room was very clean and nice
4.3
My stay was nice and absolutely convenient to the event I had going on at Mt. Trashmore Park. The hotel was very clean and all the staff were very friendly. Will be staying here again in another week.
4.3
This was a last minute booking for us. Staff at reception were amazing. Room was spacious, cool, and comfortable. Breakfast was probably one of the best complimentary hotel breakfasts weve had.
4.3
Very comfortable with all amenities. Highly recommend for family stay. ‘Will definitely visit again. Thank you to all the staffs
4.3
We only stayed one night so it wasnt terrible but the pool was not heated, the breakfast wasn't great and our room was just ok. Not enough pillows for 4 people but they fixed that quickly. The staff was very friendly.
4.3
Our stay was terrible. The room we were in had wallpaper peeling off the walls, water dripping from the shower, tile popping up in the bathroom floor, no basic utensils in the kitchen, freezer not working and no dish soap provided, the couch in the room was stained. The pull out bed mattress had a urine smell emanating from it. The breakfast was mediocre, with breakfast tables sticky and no one was wiping them down properly. Coffee was weak and watered down, creamer was expired and would clot when added to coffee. Bathroom faucet handle was missing. Our room was not serviced/cleaned. When we asked for towels, we had to call twice because the first time we asked, no one delivered any towels (we waited for more than an hour before calling back again). Pool smells, hot tub doesn’t work. The outdoor putting green is covered in dog poop and the area surrounding the hotel was not well kept. It definitely not worth the money you pay for. It gives off a cheap motel feeling. Can’t believe this is a Hilton property.
4.3
Pool was dirty hot tub cold dirty
Very sad that is why we rented it
Staff was great
Room good other than toilet shock around when you sat on it
4.3
The room met my expectations. It has a small kitchen, table for eating, a small sofa, spacious bed, and a surprisingly cavernous bathroom area. Initially we had trouble getting the television to work, but I'm guessing the previous guests had brought a console and forgot to reconnect the HDMI cord from the cable box to the TV. The pillows were a little too soft, but we perhaps could have requested firmer ones. The building always had a pleasant scent and the staff we talked to, both over the phone and in person, were very kind and hospitable. Will definitely return in the future
4.3
Great front desk customer service
!
4.3
I always stay at Hilton because of the standard…however this Hilton fell short. The pool was dirty, hot tub didn’t work, we were told two days in a row we couldn’t have clean towels or cloths because they were in laundry, and our room key didn’t work because of a broken hinge on the door. Additionally, the remote to the tv didn’t have batteries and upon request I was told there were none. Probably won’t be back to this Hilton.
4.3
Please check the shower tub in room
#305 & remove mold. Thank you.
4.3
Totally dissatisfied the service was horrible, i asked how the receptionist was she replied “ what can i do for you. “
It didn’t get better or more inviting from there , I received 1 word answers. And was the most underwhelming experience I’ve ever had at a hotel for work or business.
Then I asked for WiFi password as it was not written down on my key slip , she said I don’t know , yeah I don’t have it. Then there is no password which obviously is not true.
She then said try your last name and room # which didn’t work. I then asked her to find the password or contact someone who knows it and it was as tho I was asking her to help my dig a trench!
No uniform on her no name badge , no distinguishing information and poor attitude when I simply was just trying to get WiFi
Then I arrive on the floor of my room and as soon as I step off the elevator the overwhelming stench of weed being smoked in the elevator and the building was insane. Then I smell a new smell , the distinctive smell of vomit , I come around the corner and see a trashcan in the hallway filled with what appeared to be vomit and vomit down the hallway as well. Absolutely disgusting. If it wasn’t a work trip and I didn’t just drive 5 hours from DC to be in position to report to Norfolk base at 0600 I would’ve asked for refund and left but I literally had 6 hours to sleep and was exhausted from the drive. Horrible horrendous experience and would like refund or compensation.
4.3
Staff was wonderful. Nice room.
4.3
This hotel leaves a lot to be desired. I stay at Hilton hotels frequently and this hotel was terrible. Not enough towels for our room, one washcloth, no bathmat (and the floor was dirty) and no extra pillows for pullout couch. TV remote did not work and we were told a staff member would assist and they never did. The breakfast was even worse. Oatmeal was cold and looked like it was from the day before. Breakfast staff was in a huge rush to leave and there was not much food to choose from. Never seen a hotel breakfast area that looked this pitiful. The hotel has no right to charge the prices they are charging when the advertised amenities do not exist. Pool area was very dirty and many parts of the hotel smelled like weed. Hotel itself probably used to be very nice 10 years ago, but now is worn out and outdated. Find a different hotel, this is a total rip-off.
4.3
Note
4.3
I spent one night at this hotel and everything from check in was excellent. The check in was hassle free and the gentleman at the desk was friendly and he even offered us complimentary water which we rarely see in other hotels. The hallways and the room were clean and fresh.
4.3
Good breakfast
4.3
The room was clean, but the furniture was stained and disgusting. Also, no linens on the pull out couch. For almost $300 per night, I definitely expected more. Will not stay there again!
4.3
This place was expensive. When we stepped through the door, the room smelled like stink feet and fritos.
4.3
Staff was courteous, bed was comfortable.
I was concerned that the perimeter doors to the hotel did not lock as they we supposed to.
4.3
Rooms were overall clean but not stocked appropriately- for example shampoo and conditioner mounted in shower but completely empty in one room.
Other room did not have any soap or shampoo (not mounted on wall or in small bottles)
Second room had sheet only on bed, no blanket or comforter.
At breakfast, all stations completely empty including no coffee. While waiting with others for coffee, husband observed staff member chatting with friends for 20 minutes and then this staff member told the people waiting (in a rude manner) to make sure they didn't leave any trash and pointed to where they "better place their trash"
When coffee arrived, it was not drinkable due to tons of coffee grounds in it.
I realize that the hotel was fully booked, but this should have been anticipated.
4.3
My son’s room reaked of marijuana and someone had just smoked it in the room very recently. His window was still open to air it out. The AC in his room did not work. His room and bedding were not clean. He slept on top of the bed in his clothes. Our room door would not close, you had to lean into it and slam it closed with your body. The hinges we very loose. The sink and shower head leaked a lot. Wallpaper in the bathroom was hanging off and molding. Clothes hook in the bathroom was barely hanging on and pulled out from the wall. They had no body soap holder in the shower only conditioner. The room was not clean. They did not have the rooms we booked, but that was the least of the issues. I was is 114 and my son in 401. The reviews claim it has a 8.6 rating, that is fake. Somehow they have manipulated the ratings. This place is at best a 2 and that’s assuming we got the last and worst two rooms. Worst hotel. Needs a ton of work. Beware.
4.3
Great stay and accommodations. The only thing that was a slight inconvenience was the shampoo and conditioner was empty in the shower. Otherwise I would absolutely stay again.
4.3
I had an amazing stay at the hotel. Only problem is when I woke up to get ready to check out, i had 3 huge bumps and a swollen left side of my face. I don't know if it was a spider bite or bed bugs but it was itchy and swollen. Other than that, The breakfast lady was amazing and her breakfast was great.
4.3
Excellent staff who help with breakfast! Customer service was amazing!!
4.3
The stay was great up until the final day, we wanted breakfast and were told that there was no more waffle mix and that breakfast was ending in 30 minutes and the overall attitude for that moment was that we were a bother, my overall experience was a decent stay, comfortable beds, they could do a little cleaning the hallways a bit but that event was terrible customer service and I must say it weighs heavy on my experience because it’s the last impression of my stay. I’m not sure if I will ever return to this hotel to visit again.
4.3
The staff were not helpful their children in hotel while they work. Pool was not heated hot tub doesn’t work. Breakfast worse I’ve ever experienced at any hotel. No hot water for tea, toaster almost on fire, no variety of food. TERRIBLE! I will not be recommending Hilton ever again. Please stay somewhere else
4.3
Hotel was very convenient and easy to get to.
4.3
Very clean. Helpful staff. Great Sunday breakfast. Zero complaints!!!
4.3
The property was clean and spacious, as advertised. We loved the bar and the bartender, Nick, was amazing. The breakfast was delicious (they had real eggs with herbs). Check in was easy. We will definitely return!
FAQs
How much does this hotel cost compared to others in Norfolk?
The average price for a rental in Norfolk is $212 per night. This rental is $26 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton Virginia Beach/Norfolk Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Homewood Suites by Hilton Virginia Beach/Norfolk Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton Virginia Beach/Norfolk Airport?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
Explore similar vacation rentals in Norfolk
Explore all rentals in NorfolkNorfolk travel inspiration
Read our blogGuides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun
Guides
Things to Do in Galveston, Texas
Guides
Top Things to Do in Myrtle Beach
Guides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World