Extended Stay America Select Suites - Cleveland - Mentor
Hotel in Mentor, OH
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Suburban hotel in Mentor with free parking
Along with laundry facilities, this smoke-free hotel has express check-out and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Select Suites - Cleveland - Mentor offers 117 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.
The recreational activities listed below are available either on site or nearby; fees may apply.
Along with laundry facilities, this smoke-free hotel has express check-out and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Select Suites - Cleveland - Mentor offers 117 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Mentor, OH
Available Rooms
Standard Studio, Non Smoking, Refrigerator & Microwave
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Studio, Non Smoking, Refrigerator & Microwave
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.0
I've stayed here a few times on the first floor and it was pleasant and clean. This time, I was put on the second floor and one of the ladies at the front desk was very rude to not only myself (because the key cards only work 50% of the time if you're lucky) and I had to have her re-do my card. The first night, the noise, rap music and arguing went on until 3:45am... when I would pound on the wall to have them quiet down, they'd turn the music up louder until I had to have someone go in the middle of the night to tell them to quiet down... I had to be up at 6 for work. The second night, there wasn't music next door, but banging, slamming and what sounded like a couple fighting and shoving each other around at 1am. I had someone ask me for money in the hallway...and then had an older gross lady ask me if I wanted to come to her room and "party"....and the entire hall reeked of weed and there were puppy potty pads in the hallway. Unfortunately, I don't think I will be staying there anymore.
1.0
Power went out about 15 minutes after getting here. I understand that they can't control that but they made absolutely no attempts to let me know what what was going on. When it finally came back on the heater no longer turn on, at all. Room was colder than being outside and it was hard to get a hold of anyone. Finally after dealing with this for almost 4 hours total I was finally switched rooms with one that the heat was function extremely disappointed considering I was staying at an extended stay in a different city and the room was actually cheaper than the one that I was currently staying in!! I did file a formal complaints but all I was told is that it would take up to 48 hours to hear back anything from my complete that doesn't give me a warm fuzzy feeling!!
2.0
The bed was so tiny 2 adults could not stay there. We left early due to the noise and lack of cleanliness
4.0
It was fine.
2.0
You get what you paid for. It was fine for just me who was there just to see my son for parents' weekend but it was absolutely nothing special and the beds were very uncomfortable. As long as you go with no expectations you are fine.
1.0
The room was filthy, very dirty. Someone toenail was on the floor, it wasn't mine. It could not have been cleaned. The microwave was greasy and dirty. I would never stay there again.
2.0
The floor in the room was dirty. Your bare feet would stick to it when walking in it. Your white socks turned yellow from walking on it. The hotel was mostly filled with people who live there not vacationers.
6.0
No staff at check in
1.0
While the initial check in was quick and easy, the rest of our stay was questionable. You have to bring your own coffee pot/pots and pans for the room. We couldn’t get ahold of service staff for needs we had. They had no housekeeping & at 9pm the front desk lady came pounding on the room door to tell us that we had to take out our own trash. When we asked for extra towels she rudely expressed that they were backed up from check outs earlier in the day & the front desk would be open at 10 am the next day (we checked out at 11). There also was no breakfast option which the site says is available. All of this wouldn’t have been a big deal if we were notified at check in. A guest down the hall was letting his cat freely roam the hall & the 1st floor smelled of straight marijuana (apparently a smoke free motel). The restaurant/store options were convenient but majority of the locals were rude. I wouldn’t recommend staying & will spend more money staying else where.
10.0
This is a great motel. Lots of people here are long term and peaceful. No rif raf or druggies camping out trying to find somewhere to get high. Staff is extremely polite, kind, and willing to go above and beyond. Great people at a great hotel
10.0
Clean very friendly staff
10.0
Quiet place and relax
1.0
Broke showers
10.0
Front desk excellent. Fire pits nice way to wind down the evening
4.0
I’m not one to complain so here goes. Room has a strong smell. Probably something to mask the old smoke smell. It wasn’t all bad. There were no cups, plates, glasses, silverware, etc to go along with the extended stay idea and the kitchenette. I had to ask for shampoo as it’s not normally supplied. That said the staff was friendly and cooperative and allowed me an extra hour at check out so no worries there.
4.0
Our room looked like a prison block. No recliner no “ home atmosphere. It was ver stark. Then you have to purchase kitchen utensils n pan. Really. Never have I had to do that any where. I traveled for years never have I had to buy basic. That is really nuts. Then 1 wash cloth n 1towel no hand towels. This is not customer service place. The GM was not friendly his side kick was . The dogs had a good place for potty n the location was great.
10.0
I like the property very nice
4.0
This property was not the cleanest and had very few amenities. There was a very sticky spot on multiple parts of the room. Beds were uncomfortable and noisy but is a good place to stay if not staying for a long time.
6.0
I wasn’t prepared to find no drinking water disposable cups.
8.0
Clean and quiet
6.0
It served the purpose
6.0
The property and rooms were very clean.
6.0
No coffee pot, cups or plates. We arrived after 10pm and had to wait 20-25 minutes for someone to come and check us in since check in was closed. No grab and go breakfast this morning.
4.0
The staff was friendly. The price was very affordable. I have never been in a room this clean! We had a blacklight with us and decided to look around. We found a couple spots on the bathroom sink and a couple in the kitchen sink.
However, I've never been in a room without a coffee pot. Stove and refrigerator, yes. Coffee pot and toiletries, no.
4.0
The hotel itself was fine. It is a non-smoking hotel, but there was always a crowd of other patrons smoking by the outside door, and that smoke filled the whole first floor, including our room which was a fair distance from the door. I think a lot of people live here full time. The room and hallways were clean and the one staff person I interacted with was nice. I did try to get a 2nd room card after checking in and there was no one at the desk. It wasn't late, about 8:30pm. I tried calling the number on a sign and no one answered.
10.0
Nice
10.0
Thanks
10.0
Dina at the front desk is fantastic to deal with! Friendly and professional… Hotel is in a convenient place 5 mins from the beach by car “in Ohio”! Great choice’s that we will make again..
2.0
I couldn’t check in at 11 pm no one was in the front desk and called the number and no one picked (500)
2.0
Dog hair all over comforters, bed smelled like dog
2.0
Smelled so badly of smoke. All of our clothing ended up smelling like smoke. TV didn't work and was dirty (smeared looking). Had to wash all our clothes, even stuff packed.
6.0
No late night or early morning staff.
2.0
This place felt like it was stuck in the 70s. Constant smell of old smoke in spite being in a non smoking room, and you could hear everything happening in the neighboring rooms (we had both families and loud TVs above and on one side of us and it was loud though all hours of the night). The room was a bit dirty and towels had been left in the bathroom from the previous guest. Overall not a great experience.
8.0
No hair dryer, coffee maker, red to change the mattress, no shampoo
2.0
My experience was terrible because the heat didn't work. When I reached out to customer service I was told there was nothing anyone could do. No one offered me any blankets or another resolution. It took a hour for the night staff to finally bring one blanket at 3am.
6.0
I chose this property and area because I thought it would be up to par with cleanliness and a more inviting atmosphere. The beds weren’t stable, floors dirty underneath the beds, smell of weed in the hallway, bed frames dirty, not enough towels for the number of guests in my room and not enough lighting in the room.
2.0
Overpriced, sub-par accommodations. They could do better with the place but choose not to. We will be back to the area but we definitely will not be staying at this hotel again.
2.0
Smelled terrible of smoke! Not really an extended stay because you have to rent plates and silverware and a coffe pot in your room is $40! You have to empty your own garbage and to make a call from the landline in the room is $1.00 per call! Worst though at 10am (11am checkout) the manager pounded on my door like the police! When I answered he said, “Are you checking out today!?!” Unbelievable. Seems like a nice place but it is NOT. No free breakfast either. These people have no idea how to run a hotel! Never again! Not Extended Stay. More like Stay Away!
2.0
the front desk is never onsite and there is no one to answer the phones. Our rooms was dirty and smelled like dogs.
6.0
Comparing this property to the extended stay in merillville, this one feels a little more bare bones. Comfortable enough but front office closed most of the time, no coffee station, no shampoo. Hard chairs instead of comfortable ones etc. Fire alarm went off frequently due to someone burning food repeatedly, which of course has a bit more to do with the clientele. Comfortable bed and clean room. Someone on the 2nd floor was making a ridiculous amount of noise for hours; sounded like they were playing with a box of rocks or moving the furniture all night.
FAQs
How much does this hotel cost compared to others in Mentor?
The average price for a rental in Mentor is $177 per night. This rental is $70 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Select Suites - Cleveland - Mentor. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Extended Stay America Select Suites - Cleveland - Mentor. Enjoy the water!
Is Extended Stay America Select Suites - Cleveland - Mentor pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Select Suites - Cleveland - Mentor?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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