Kampala Serena Hotel

Couples treatment rooms, sauna, spa tub, steam room, body treatments

Business Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business Suite | Living room | 32-inch Smart TV with satellite channels, TV, pay movies

9.4 / 10.0

Outstanding(167 Ratings)

Hotel in Kampala

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Art Deco hotel with 6 restaurants and a full-service spa
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Kampala Serena Hotel offers 152 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kampala hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Kampala

Nearby attractions

Munyonyo Martyrs' Shrine - Uganda Martyrs Basilica

9.8 mi

Uganda Wildlife Conservation Education Centre

32.1 mi

Mayfair Casino

1.1 mi

Lugogo Stadium Complex

2.2 mi

Available Rooms

Deluxe Room

1 King • 506 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Room

1 King • 560 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Business Suite

1 King • 872 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

1 King • 506 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Room

1 King • 560 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Kampala Serena Hotel

$$$$

9.4 / 10.0

Outstanding(167 Ratings)

Hotel in Kampala

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Kampala

Nearby attractions

Munyonyo Martyrs' Shrine - Uganda Martyrs Basilica

9.8 mi

Uganda Wildlife Conservation Education Centre

32.1 mi

Mayfair Casino

1.1 mi

Lugogo Stadium Complex

2.2 mi

Available Rooms

Deluxe Room

1 King • 506 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Room

1 King • 560 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Business Suite

1 King • 872 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

1 King • 506 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Room

1 King • 560 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.4 / 10.0

Outstanding(167 Ratings)

10.0 / 10.0

May 2024

Simply excellent place to stay

4.0 / 10.0

Mar 2024

Great location, beautiful grounds - a lush oasis in the middle of the city. Service excellent, especially in executive lounge. Food offering not brilliant but still good enough.

6.0 / 10.0

Feb 2024

Beautiful and classy but please please change or update your pillows. Someone booking a good room means they want a good rest. It’s terrible when you can’t sleep because you can feel the age lumps in your pillows. Everything else was great!

8.0 / 10.0

Feb 2024

The grounds and professional staff

10.0 / 10.0

Nov 2023

Simply the best place to stay in Kampala

5.0 / 10.0

Nov 2023

Great hotel and beautiful setting. My only issue was that the bed was not that comfortable so I had a bit of difficulty sleeping.

6.0 / 10.0

Oct 2023

Aging and lack of maintenance. Services are sloth pace.

4.0 / 10.0

Aug 2023

I like

5.0 / 10.0

Jul 2023

A very nice hotel with friendly and professional staff. We will definitely come back again

10.0 / 10.0

Jun 2023

Beautiful property

4.0 / 10.0

Apr 2023

We loved it. But the pool area closes too early. And mosquitos kept on attacking me😀 Such a wonderful hotel should have a Michelin restaurant. To do so the Pearl restaurant should change the menu. When i heard the name - the Pearl restaurant i thought that they where serving lokal dishes from different plages in Uganda. This is a tip. Uganda has so much to offer. You could turn ugandas different lokal dishes in a unique and exclusive way. In the Wine champagne bar- cocktails should be with lokal ingredients and garnishing. Make seasonal cocktails. You could have gin & tonic Uganda waragi with tonic water. With Uganda waragi - you can make cocktails with different flavours like pineapple cocktail, mango cocktail, Uganda has rim and sweet wine - use it in cocktails.

10.0 / 10.0

Jan 2023

This is a luxurious hotel, with beautiful grounds and pools. The Deluxe rooms are large and have everything you might need including a huge desk and a sitting area; the beds are very comfortable, and the bathroom has a bathtub and a shower. I loved the service provided by the staff at the Lakes Restaurant, especially Yona. In general, the staff were very professional and friendly. They made us feel welcomed. There is really nothing to dislike about Serena. My son loved our weekend here.

4.0 / 10.0

Jan 2023

Someone kept banging on my door at early hours and I’m not sure why.

5.0 / 10.0

Jun 2022

Great Hotel, staff very friendly and the room was clean

10.0 / 10.0

May 2022

The hotel is extremely welcoming and has great facilities. Providing very comfortable rooms and excellent service.

10.0 / 10.0

Feb 2022

The Kampala Serena has some of the most beautiful grounds in the city. The amenities were fantastic, and the service was exceptional. Can’t recommend enough.

5.0 / 10.0

Feb 2022

The Kampala Serena has some of the most beautiful grounds in the city. The amenities were fantastic, and the service was exceptional. Can’t recommend enough.

5.0 / 10.0

Nov 2021

A very nice hotel close to everything in secure area. The hotel complex is big and spacy with nice surroundings Quite impressive gym

2.5 / 10.0

Nov 2021

My stay @ Serena hotel kampala was incredible . The staff were amazing , from the manager James, right down to house keeping Emmanuel and crew , room service Arnold and crew , the restaurants, reception. The most outstanding staff I can remember was Jackie from room service ( Nothing was ever too much for her, Rosette from the restaurant always there to serve . Denis, Joyce, Moses both of them , Wilfred from Laundry, Ambrose and Wycliff @the entrance , the drivers . I can’t mention everyone . The services were Remarkable. Can’t wait to see them again.

5.0 / 10.0

Nov 2021

10.0 / 10.0

Feb 2020

Excellent food options. Nice pool, sauna, steam room. Very helpful staff. Comfortable room and amenities.

5.0 / 10.0

Feb 2020

Very nice hotel, nice staff. Had some hick up with some goods that was delivered wrong to the room which which the staff managed to handle very poorly and lead to quite some frustration, but after speaking to the manager it was sorted well and they offered a complimentary ride to the airport as a compensation. So all in all good.

10.0 / 10.0

Feb 2020

The location is excellent. Every aspect of the hotel is excellent- swimming pool and the gym, breakfast, service and so on.

2.5 / 10.0

Jan 2020

It was my first time to stay at the Serena and I must say it is the best hotel in Kampala by some distance. Excellent food and service all over the hotel.Having been involved in the terror attack at the DusutD2 in Kenya my only concern is the lack of top security, given the amount of westerners staying plus it is a regular host for Ugandan hierarchy. Sniffer dogs are a must and higher walls. There are 2 ineffective security checks and you can avoid the 2nd one by walking to the right of reception in to the restaurant.Worrying

5.0 / 10.0

Jan 2020

It was my first time to stay at the Serena and I must say it is the best hotel in Kampala by some distance. Excellent food and service all over the hotel. Having been involved in the terror attack at the DusutD2 in Kenya my only concern is the lack of top security, given the amount of westerners staying plus it is a regular host for Ugandan hierarchy. Sniffer dogs are a must and higher walls. There are 2 ineffective security checks and you can avoid the 2nd one by walking to the right of reception in to the restaurant.Worrying

2.5 / 10.0

Jan 2020

Lovely stay, excellent service and staff accommodating. Food was beautiful!!

5.0 / 10.0

Jan 2020

Lovely stay, excellent service and staff accommodating. Food was beautiful!!

5.0 / 10.0

Jan 2020

I had to wait for additional 3 hours (i arrived at 1500) to checkin (around 1800)but I understood as it was day after New Year. Staff attitude and professionalism did make up for the delayed checkin. Room was clean and bed was comfortable.

3.0 / 10.0

Jan 2020

The level of professionalism and excellence exhibited by every single staff at the Serena Hotel is impeccable. The breakfast and meals are unmatched. Superb Hotel!

2.0 / 10.0

Dec 2019

Beautiful property, great gift store. Breakfast is fabulous. My only complaint is my hotel room smelled like someone had smoked in it.

3.0 / 10.0

Dec 2019

Excellent, recently renovated property in a central location! Great facilities and impeccable customer service - a staple for any business traveler.

2.5 / 10.0

Sep 2019

Wonderful and hospitable staff!

5.0 / 10.0

Aug 2019

Plenty of lush, calm spaces. Great lobby, bar and outdoor areas. Rooms are light and airy. Service with a smile. Would recommend!

2.5 / 10.0

Aug 2019

Absolutely Stunning Hotel! Great food, rooms, gym, and spa! The staff members make you feel important and safe at all times! Special shout out to Alex at the front desk, and Michael & Rogers from the concierge who ensured I had the best possible itinerary possible!

2.5 / 10.0

Jun 2019

I have stayed here multiple times. The hotel is very nice and there are multiple good food options. There are also multiple places to go instead of my room where I can work which is nice.

5.0 / 10.0

Jun 2019

The Kampala Serena Hotel is situated in central Kampala close to all the major businesses. Though it is hard to get into Kampala due to the traffic the hotel itself is an oasis of green with good facilities, restaurants, large walkable gardens and well appointed rooms. I highly recommend this hotel if in Kampala.

5.0 / 10.0

Jun 2019

The friendly staff really stands out, from cleaning to restaurants. The rooms are beautiful. The gardens are lush. The only negative is the quality of dishes (especially salads). I did really enjoy the local dish: chicken nut (chickenat). They could have more local options in fact!

4.0 / 10.0

Mar 2019

The rooms was spotless, the spa was fantastic. Great service from everyone except the woman who checked me out. She was grumpy and borderline rude, too bad as it lest a sour taste in my mouth after an otherwise pleasant stay.

5.0 / 10.0

Mar 2019

This is not just a beatiful hotel. It has all the amenities one could want away from home and a friendly, courteous, helpful staff, ready to serve with a smile.

5.0 / 10.0

Dec 2018

I’ve been here occasionally over the past 10 years and have always found the service to be excellent,

FAQs

How much does this hotel cost compared to others in Kampala?

The average price for a rental in Kampala is $78 per night. This rental is $266 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Kampala Serena Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Kampala Serena Hotel. Enjoy the water!

Is Kampala Serena Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kampala Serena Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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9.4 / 10.0

Outstanding(170 Ratings)

Kampala Serena Hotel

Hotel

in Kampala

5star

2 guests · 1 bedroom · 1 bath

Garden · Pool · Air conditioner

This inviting Hotel in Kampala can fit your needs for many types of vacations, at $344 per night.

$$$$

Kampala Serena Hotel

Hotel in Kampala

Reasons to book

About this hotel

Amenities

Map of Kampala

Nearby attractions

Available Rooms

Deluxe Room

Executive Room

Business Suite

Deluxe Room

Executive Room

Kampala Serena Hotel

Hotel in Kampala

Reasons to book

About this hotel

Amenities

Map of Kampala

Nearby attractions

Available Rooms

Deluxe Room

Executive Room

Business Suite

Deluxe Room

Executive Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Kampala?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Kampala Serena Hotel pet friendly?

What amenities are available at Kampala Serena Hotel?

Explore similar vacation rentals in Kampala

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