Sheraton Melbourne Hotel
Hotel in Melbourne
5-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Luxury Melbourne hotel in Melbourne Central Business District with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
Housekeeping is available on request.
Sheraton Melbourne Hotel offers 174 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
Housekeeping is available on request.
Sheraton Melbourne Hotel offers 174 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Garden
Map of Melbourne
Available Rooms
Room, 1 King Bed, Non Smoking
1 King • 377 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Non Smoking
2 Double • 377 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking, City View
1 King • 377 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Non Smoking, City View
2 Double • 377 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking, City View
1 King • 409 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Lovely stay, very comfortable bed. Got upgraded to a deluxe room. Good massage at the spa. Walking distance to good cafes and restaurants
0.5 / 5.0
Thought it was lacking coffee/sugar/drinks/minibar in room, given it was such a nice room. Also there was no bin bags in the room. And also my money hasnt been refunded.
2.5 / 5.0
I had a lovely stay and the breakfast was so yummy 😋😋
4.0 / 5.0
Buffet breakfast was ordinary
5.0 / 5.0
I enjoyed my stay in the beautiful opulence of the Sheraton. The only room for improvement I can see is raising the temperature of the water in the whirlpool so it is warm.
5.0 / 5.0
Beautiful place for a city staycation.
5.0 / 5.0
Convenient and central
5.0 / 5.0
A wonderful stay, easy check in process, wine and chocolate for our daughter’s 18th with a beautiful handwritten note and the breakfast, magnificent.
5.0 / 5.0
Amazing service
3.0 / 5.0
Pillows were horrendous. Need to have latex option.
5.0 / 5.0
Good
3.0 / 5.0
Very average, not value for money
1.0 / 5.0
Disappointed
2.5 / 5.0
Hotel is in the centre of the CBD area. Staffs are friendly and helpful. Room is spacious enough for a family of 3.
5.0 / 5.0
Good choice
3.0 / 5.0
The facilities are very old, and I didn’t realize it was next to a pub before booking, which caused quite a bit of noise. There is no on-site parking, and I had to pay an additional $35 per day for overnight parking at a public lot across the road. Almost forgot, they also charge extra for credit card payments.
3.0 / 5.0
We stayed at this property thinking the Sheraton was supposed to be a 5 star hotel well it left a lot to be desired! Only positive’s were location, size of the rooms & cleanliness. The downfall was the attention to details or lack there of; tv was not working consistently & the room phone was broken;handset did not work could only use speaker option. On check in Cheryl was fantastic although did not know layout of rooms so had no idea where the city rooms were located & we had to come back to reception & change rooms & then new room wasn’t exactly city view either. She did offer us complimentary drink on arrival & a drinks voucher which we used but wine served was quite average! Another negative is the lack of staff training; both guest services & concierge had no idea where the nearest medical centre was & told us to go to a pharmacy as there could be a dr there!! They offered no assistance to find one or assist in any way. Concierge had no idea about where the tram stop for free city circle tram 35 was & sent us to wrong place! These things really are things guest services should know. SHERATON get your act together WE WILL NOT STAY HERE AGAIN.
1.0 / 5.0
Really disappointed in our one night stay. We arrived and checked in at 6pm. The air conditioning was running and the room was cold, made the appropriate adjustments as per the thermostat instructions. Still cold 30min later so we called guest services and someone come to our room and assured he the problem would be resolved.
We then went out to a beautiful restaurant for dinner and arrived back to our room to a cold room still at the same temperature. Once again called guest services to make them aware the temperature hadn’t improved. We were then reassured the problem would be resolved and it would take 15min to improve.
At 11.30 contacted them again after the phone was unanswered for 15min. Told once again problem would be resolved.
Temp was on cold cycle all night and morning and just as we went to check out at 11am the heating come on.
Really disappointed to say in 5 star hotel with the cooling on for the entire stay. Explained the situation at check out and got a sorry thanks for staying with us.
Poor experience
1.0 / 5.0
Lovely check in experience but hotel was very old and pretty average overall
5.0 / 5.0
It is in a laneway so not the grand entranve style hotel, but only one street away from trams, pubs, coffee shops and food. All within the free tram zone, which is an excellent service the city of Melbourne provides. Also leas than 2 mins walk to the old trolle tram 35 - melbournes tourism tram - also free - go melbourne
3.0 / 5.0
Room for improvement.
5.0 / 5.0
Location
Breakfast
Room
2.0 / 5.0
Great location.
Disappointing that roof top bar only open on Friday and Saturday.
Very quiet.
2.5 / 5.0
Fantastic stay, the could not have been more helpful, polite
2.0 / 5.0
I think I have stayed in better 4 start hotels than this. The room was ok but there was hair on the pillow. The arm chair had a stain, the bathroom was too old, some motels would have better bathrooms, paint chipping off, and the body wash was empty. I called room service 6 times and it remained answered, i complained while checking out to Maleeka, she apologised but didn’t seem to care much.
5.0 / 5.0
There was an issue with the light beside my bed that made it unable to turn off all night, which could not be fixed until the next day and really affected my sleep. Other than that it was very clean and comfortable with a great pool.
5.0 / 5.0
Service, The staff were awesome
5.0 / 5.0
Wonderful staff, nice clean rooms.
3.0 / 5.0
Very convenient location and very friendly staff. The bathroom was dirty and we were moved to a new room which great but that bathroom was dirty too. We didn’t have time to request to move again. Little bit disappointing as the room was quite expensive.
0.5 / 5.0
I did not make this booking. And yet I was charged for it. The hotel will not provide refund. Spoke to hotel manager and she was extremely unhelpful.
5.0 / 5.0
Nice hotel, close to everything. Easy to walk to the Australian Open.
3.0 / 5.0
Family was looking forward to buffet breakfast, but it was quite small and only average. Hotel faces a carpark. For the price we paid, it did not feel like a 4.5 star hotel. The common areas felt cramped and unimpressive. Nothing was bad, but we did feel disappointed for the price we paid and what we were expecting.
5.0 / 5.0
The hotel was lovely and clean, the rooms were spacious.
The location of the hotel was perfect and conveniently located to everything we wanted to do.
5.0 / 5.0
Great place to stay...
3.0 / 5.0
The aircon had to be changed by staff we had no balcony
2.5 / 5.0
I had an amazing stay. Great location. Clean rooms, good food at the restaurant. Pool and steam room are the icing on the cake!
2.0 / 5.0
Was really disappointed with this stay - booked two rooms for our family of 5 , check in was at 3pm but the adjoining room wasn’t ready until 4.30pm so we were given another room on the same floor which was fine until we realised it had a view of a wall & seemed dark & not inviting. Our corner m room had a nice view but there was mould all on the bathroom blind & the roof paint was tired & chipped. Room service issues in each order - was rectified each time but still frustrating. We were told a cocktail (that was over a hour late) was on the house but we’re still charged $24. The pool was lovely & the staff were friendly & helpful. For the price I expected much more & wouldn’t stay there again.
5.0 / 5.0
The room service / in-room dining could be a little better
2.5 / 5.0
Amazing. Said it was our honeymoon and my 30th birthday. When we entered our room we were greated with chocolate cover strawberries and a lovely notes aswell a voucher for 2 free drinks
5.0 / 5.0
Really friendly welcome and a lovely room
FAQs
How much does this hotel cost compared to others in Melbourne?
The average price for a rental in Melbourne is $263 per night. This rental is $12 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Melbourne Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Melbourne Hotel. Enjoy the water!
Is Sheraton Melbourne Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Melbourne Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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