Europe Hotel

Royal Penthouse, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Body treatments, hydrotherapy, aromatherapy, body scrubs, facials

Deluxe Apartment, City View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Superior Twin Room, City View | Premium bedding, pillowtop beds, minibar, in-room safe

4.0

Good(316 Reviews)

Hotel in Sarajevo

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Sarajevo hotel in Old Town Sarajevo with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Europe Hotel offers 160 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Cable television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Sarajevo

Nearby attractions

The National Museum of Bosnia and Herzegovina

2 mi

War Childhood Museum

0.4 mi

Available Rooms

Deluxe Apartment, City View

1 Double • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Royal Penthouse, City View

2 Double • 969 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room Single Use, City View

1 Double • 323 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room, City View

1 Double • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Twin Room, City View

2 Single • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Europe Hotel

$$$$

4.0

Good(316 Reviews)

Hotel in Sarajevo

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Sarajevo

Nearby attractions

The National Museum of Bosnia and Herzegovina

2 mi

War Childhood Museum

0.4 mi

Available Rooms

Deluxe Apartment, City View

1 Double • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Royal Penthouse, City View

2 Double • 969 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room Single Use, City View

1 Double • 323 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room, City View

1 Double • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Twin Room, City View

2 Single • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.0

Good(316 Reviews)

4.0

Oct 2024

I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.

4.0

Oct 2024

Definitely not up to our expectations. Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed. We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.

4.0

Oct 2024

Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!

4.0

Sep 2024

Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.

4.0

Aug 2024

The part I didnt like us that I called and ask if spa is in the price before booking room. When I arrived I asked about spa I was told I have to pay for spa. I thought it was misunderstanding i went to spa and ask if it is included if it is ok to go. The man said its ok but need to turn out sauna. Sauna didnt get warmed up and I had to leave. Before leaving he charged me for Sauna. Otherwise all was great

4.0

Jul 2024

Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!

4.0

Jul 2024

Excellent location

4.0

Jul 2024

This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history.

4.0

Jul 2024

This visit to the Europe hotel was chaotic, unwelcoming and hostile to the guests. We were not given a room with a double bed, as we had requested, and were then moved to a room where the electricity was not working, and nor was the air conditioning. The shower mechanism was incomprehensible, the tea/coffee-making facility consisted of one sachet of nescafe and one herbal teabag. A lot of guests were complaining about the air-conditioning and we heard a receptionist shouting at them, rather than solving the problem. We were sitting in the bar on our first night, and the lights were suddenly turned off and the staff all walked out without a word to us. When we sent an email about all this to the hotel group manager, as we had been advised by one of the receptionists, the manager told all the staff off, and sent a bottle of wine to our room as compensation. We had no way to open it so reception sent someone to do that, and he seemed to expect a tip for his services – he clearly hadn't been told that this was our meagre compensation for all the bad things that had happened. The manager did not reply to us, or apologise or wish us a good stay.

4.0

Jul 2024

Really good value, location and very friendly service.

4.0

Jun 2024

Great location. Helpful front desk and housekeeping staff. The restoration from the fire during the siege lacked charm and warmth. I wish they had tried to restore to something more like it was, more like the Viennese Cafe. Breakfast was good and varied. Coffee was poor. A 5 star hotel should do better than a convenience store coffee machine. I love Sarajevo, but not sure I would stay at the Europa again.

4.0

May 2024

4.0

Mar 2024

Everything was very nice. Everyone was very helpful excep the the man at the check out who was grumpy he didn't not make a attempt to help me with

4.0

Mar 2024

Great location Nice people Decent room

4.0

Nov 2023

It felt like old Europe n modern combined. The staff was great n very helpful.

4.0

Sep 2023

Excellent hotel

4.0

Sep 2023

Hotel facility need upgrades. Beds were not comfortable, having issue closing the door.

4.0

Aug 2023

Stayed in 2 rooms as a group of 5 with a small child. Great staff and facilities. Highly recommend.

4.0

Aug 2023

Super Lage 👍

4.0

Aug 2023

Great location, hotel is outdated and needs major upgrades.

4.0

Aug 2023

The lobby is boring and unwelcoming looking. The elevator is hard to see tucked in a corner and recessed. The reception desk looks like something for an office, low to the floor were employees sit at the desk. The desk has no interesting design. The colors/wood paneling are dark and depressing and are found throughout the room hallways which are extremely dimly lighted. The connected Becka Kafana Viennese cafe is beautiful, has good food, including pastries, coffee and service and prices are low, but is generally empty. I guess it's too traditional and upscale looking for people. The outdoor dining area is very large, pleasant and casual and looks at the ruins of a wall and the old shopping gallery building. It has a very limited evening menu so I went to the cafe.

4.0

Jul 2023

There were 2 weddings over two night's with noise till midnight. Awful experience. The hotel didnt notice mevin advance. I wrote the manager and he never responded.

4.0

Jul 2023

The location is outstanding, right in the middle of Baščaršija, a moot Sarajevo attraction.

4.0

Jul 2023

Very nice, newly built room, efficient aircon, big bathroom, very clean. Nice staff, great breakfast and a very nice outdoor bar. CMA only recommend!

4.0

Jul 2023

Excellent location

4.0

Jul 2023

We had a very nice and comfortable stay. Great breakfast. Only surprise was that we were not allowed to bring our coffe outside on the patio after breakfast. I understand that they want to reserve the patio for paying visitors, but at breakfast time there was almost nobody there.

4.0

Jun 2023

Our room seemed to have been in repairs. Beds were ackwardly located and ot gave an impression of an auxiliary room. The cleaning cart on the sixth floor has been sitting in our corridor throughout our stay.

4.0

Jun 2023

Reception staff wonderful, breakfast staff grumpy

4.0

Jun 2023

Everything needs to be updated

4.0

Jun 2023

I had a great room, wonderful staff and very central

4.0

May 2023

The lunch box I received when going to the airport at 4.00 in the morning was very much appreciated! Excellent service!

4.0

May 2023

Location is good, but facility not good at all.

4.0

Feb 2023

Value for many is good

4.0

Sep 2022

The location is absolutely perfect and the hotel is elegant, quiet, dignified - a taste of Europe as it should be. The dining room, which is also a grand cafe open all day, is one of the most beautiful rooms in Europe and the food and service are superb. The rooms are very spacious, the bathroom is first rate - large tub plus large show, bidet, etc. And the rooms are completely quiet - no street noise - and they are serviced beautifully. WiFi works great. The Spa, however, is not great: the pool is open, but you have to phone 30 minutes in advance to use the sauna, and massage was booked up (they need more staff!). No steam room, apparently, and the exercise room is quite small.

4.0

Sep 2022

Old not clean bed old blankets old

4.0

Sep 2022

Everything was perfect ,staff,room was clean,breakfast was delicious receptionist was very helpful and friendly , massage lady Emina she did very good swedish massage

4.0

Aug 2022

Nice hotel. Close to downtown Sarajevo.

4.0

Jul 2022

Staff at this hotel is amazing ! Thank you for your kindness and patience ! Will stay here again !

4.0

Mar 2022

Very nice and clean hotel. Food is very delicious, walking distance to most of the fun places.

4.0

Mar 2022

Extremely safe and protected hotel, mass amount of police always around even in the lobby hanging out. Place is top hotel in Sarajevo, local to Carsija!

FAQs

How much does this hotel cost compared to others in Sarajevo?

The average price for a rental in Sarajevo is $68 per night. This rental is $156 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Europe Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Europe Hotel. Enjoy the water!

Is Europe Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Europe Hotel?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.

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$$$$

Europe Hotel

Hotel in Sarajevo

Reasons to book

About this hotel

Amenities

Map of Sarajevo

Nearby attractions

Available Rooms

Deluxe Apartment, City View

Royal Penthouse, City View

Deluxe Double Room Single Use, City View

Deluxe Double Room, City View

Superior Twin Room, City View

Europe Hotel

Hotel in Sarajevo

Reasons to book

About this hotel

Amenities

Map of Sarajevo

Nearby attractions

Available Rooms

Deluxe Apartment, City View

Royal Penthouse, City View

Deluxe Double Room Single Use, City View

Deluxe Double Room, City View

Superior Twin Room, City View

Reviews

FAQs

How much does this hotel cost compared to others in Sarajevo?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Europe Hotel pet friendly?

What amenities are available at Europe Hotel?

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