Quality Inn & Suites University Area

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Combined shower/tub, free toiletries, hair dryer, towels

2.7 / 5.0

Fair (377 Ratings)

Hotel in Muncie, IN

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, a quick walk to Ball State University
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites University Area offers 87 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Muncie, IN

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Quality Inn & Suites University Area

$$$$

2.7 / 5.0

Fair (377 Ratings)

Hotel in Muncie, IN

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Muncie, IN

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

2.7 / 5.0

Fair (377 Ratings)

0.5 / 5.0

Oct 2024

Very dirty and had a nasty smell.

0.5 / 5.0

Sep 2024

The room was ok, breakfast was a joke, coffee was cold, no bannas, no eggs, waffle, no syrup, cancled early, cant get a refund from hotel.com, says no refund. Won't go back.

1.0 / 5.0

Sep 2024

Our first room was very musty. The staff kindly gave us another room, which was better but had been a smoking room at one time. Everything felt grungy - unvaccumed, stains on bedding, stains all over the carpet, ceiling paint peeling, empty vending machines, no coffee…. We usually pick a budget hotel, but have never had one that felt this dirty. We bought Febreze and sprayed clothes after we left.

1.0 / 5.0

Aug 2024

It was extremely dirty and despite the price being resonable for a typical hotel stay, I consider it WAY overpriced for such unsanitary facility. There is No way they are cleared to serve food in that place. How are they allowed to do business! We left and were not offered a refund. Didn't care! Absolutely disgusting!

0.5 / 5.0

Aug 2024

When I booked my trip to Muncie for 2 nights with my 7 year-old son, I had options and chose this hotel. Good location, good photos, I’ve stayed at a Quality Inn before, all good. It was terrible, especially for $103 + tax per night. Pretty dingy, smelly, outdated overall. The remote control had leftovers of the body fluids of the past 10 guests. There is no breakfast to speak of. Pics show hot trays for eggs and bacon, all you get is a granola bar and watered down juice. We brought our bread, luckily, but they had no butter and I had to beg for jam. The toaster doesn’t work. Instead of bfast, we thought we’d go to the pool before our 4-hour ride home, but our room key didn’t open the door. The guy at the front desk couldn’t help, said to wait for the cleaning crew to show up. We didn’t have 90 min to waste. Positive: comfy beds and quiet room, we slept well.

2.0 / 5.0

Aug 2024

Customer service was great. The room was clean, but a little humid. I think the AC unit was alil to big, so it cooled the room fast but didnt condition the room, so it was left a little humid still. Otherwise good.

3.0 / 5.0

Aug 2024

Air conditioner in room very noisy

3.0 / 5.0

Aug 2024

I got a room and the air conditioner was not working. There was a writing pen on the floor and the shower was not clean - they did move me to another room, but I had already unpacked everything so I had to repack again and move

0.5 / 5.0

Jul 2024

Not the greatest. Terribly dated. First room door don’t work. Second room was dirty. Had to wait on housekeeping - apparently someone died there the day prior? Y’all stay somewhere else.

1.5 / 5.0

Jul 2024

I was very upset because I filtered that I wanted a pool and yes, they did have a pool, but it was clearly not functioning yet and that’s the whole reason I had rented the room And I could’ve stayed a whole lot closer to where I needed to be like 45 minutes closer if I knew there wasn’t going to be a pool

0.5 / 5.0

Jul 2024

We are Senior Citizens after driving 4hrs to Muncie after checking in there were only 3 Towels in our room The 3 towels (1shave 1face 1floormat) were DINGY & DIRTY!!! My Wife & I Couldn’t/ Wouldn’t Shower Before My Best Friends Funeral NASTY! after driving 4hrs to get there Because We Were PROMISED FRESH TOWELS 1st Thing the next day That We NEVER RECEIVED When We Arrived Therefore NO SHOWERS!!!! NASTY I guess we were lucky that there was someone at the front desk when we arrived after that there was No One there until the next day at Checkout Time HORRIBLE STAY!!! We DESERVE A REFUND!

1.0 / 5.0

Jul 2024

Staff not present! People having to supply their own pillows and sheets from walmart. Not given towels or room cleaning over two night stay. No bowls or plates for "breakfast" , only given waffle mix and waffle maker, cheap oatmeal creme pies and cheep pastry from gas stations, no other food. All guests were very vocal at their disgust, throwing door keys to unoccupies front desk and leaving the premises very dissatisfied. Gives quality Inn a very bad name!!!!

1.0 / 5.0

Jul 2024

We checked in at 9pm and the front desk had to check to see if the room had been cleaned. She had to get towels for as there were not enough in the room. The room was damp and musty. I killed an inch-long centipede crawling along the walls. The paint on the ceiling above the shower was cracked and falling into the tub. At no point during our stay did I see maid service anywhere in the hotel. I had to request towels each day and used towels were never removed from the room during our stay. The common eating area was always dark with all the chairs put up onto the tables. Both ice machines were out of service. It was a terrible stay--do not book rooms here.

1.0 / 5.0

Jul 2024

Never anyone at the front desk. Sign posted with a number to call but nobody ever answered. Waited 10 mins for someone to check me in. Carpet in room was filthy and room smelled very dirty. Place looks nice on the outside but inside is a different story.

1.5 / 5.0

Jul 2024

The continental breakfast was sorely lacking. The options were 3 cereals, little debbie honey buns and oatmeal pies. A chewy chocolate chip granola bar or a peanut butter version. No protein. No eggs. No bacon or sausage. Also, the men's toilet on the hall was ripe from someone's mishap that went uncleaned the 2 nights we were there.

0.5 / 5.0

Jul 2024

We reserved a non-smoking room and after waiting 30 minutes to clean a room we were given a room that reeked of smoke. We were told this was the only room available even though the parking lot was half full. We left and now have to fight for a refund.

2.0 / 5.0

Jun 2024

It had a very sketchy, runned down feel. Our room smelled musty. The place has very poor maintenance throughout. Old furniture, peeling paint, stained carpeting. Very unpleasant experience. Do not recommend.

1.0 / 5.0

Jun 2024

Dirty, worn out, and unprofessional.

1.0 / 5.0

Jun 2024

Dirty, worn out. unprofessional and not true to advertising. Pool was closed and breakfast was almost nothing. Had to switch rooms twice.

2.5 / 5.0

Jun 2024

Amazing services, quietly place,

1.0 / 5.0

May 2024

The staff are never at the front desk!! The room was dirty and had a musty mildew smell in the front room and cigarette smoke smell in the back room. I had a suite. Blankets dirty and turned over so you couldn’t see. Coffee in the room but nothing to stir it with or condiments to put in it and not to mention it was placed on the shelf in closet area. Very disappointed and unhappy with this stay the worst part was the smell. It was horrible and I won’t stay here ever again!!!!

1.0 / 5.0

May 2024

Arrived at 4 to check in, had to find staff to do so, they were "cleaning" rooms still. Door to room was open, dirty, bathroom dirty, no linens, half used individual toiletries, "stuff" on walls, beds, dust everywhere. Left, went to find another hotel, came back and checked out. Manager said I had to take it up with Expedia. We literally were checked in for 2 hours. There were people hanging around, chairs on top on tables in dining area, showed as PERMANENTLY CLOSED on GPS. Empty vending machines in lobby, it literally looked like they opened just to get $$$$ from those attending the college graduation, myself included.

5.0 / 5.0

May 2024

Hotel was quiet and the employees were friendly.

2.0 / 5.0

May 2024

The rooms looked dirty and had a weird smell. We didn't feel comfortable staying there.

2.0 / 5.0

Apr 2024

Bathroom dirty Room smelled like cigarettes Vending machines empty Pool out of order

0.5 / 5.0

Apr 2024

Staff fighting, torn carpets, load noises in the halls, half the lights out. This place has it all!! This includes junkies (and maybe prostitutes I can't be sure) roaming the halls, plus drug deals in the parking lot. I am not kidding. If you still want to stay, enjoy the loaf of bread, half container of milk and Lil' Debbie snack cakes that are put out for you at the complimentary 'breakfast'. But get there early before the Meth-Heads grab them all up. There is no pool. There aren't even towels. It is truly frightening and needs to be torn down. Shame on Hotels.com for allowing this to be booked on this site.

0.5 / 5.0

Apr 2024

Very rough. Checked in. Got to the room and it wreaked. Contacted hotel staff and they first said they could do nothing. Said we would leave. So they moved to a room not much better and very trashy area. Did not feel safe. Staff wouldn’t do anything. Left 2 paid rooms for several days to stay elsewhere. Just couldn’t stay here!

0.5 / 5.0

Apr 2024

Check in was supposed to be at 3. When I got there. There were 4 children blocking the entrance on their bikes. I later discovered they are the children of the maid and front desk worker. When I got there at 3:40 she said the room was not ready to give them 15-20 minutes. I waited in the car for 25 minutes and walked inside and it was still not ready. This was after 4pm at this point. We ended up going for dinner and coming back 2 hours later and were able to get in. The rooms were very gross there was no view because there was a trash bag over the window. The tv did not have a remote, I believe they hid it because when I manually turned the tv on it was shattered and unwatchable. The vending machines had no snacks and they had already put breakfast away before it was even 9am. Would not recommend staying here at all. Even if you need to go over a town it would be better than staying here. Also the door locking was very unstable I did not feel comfortable staying here. I should have just got a motel.

0.5 / 5.0

Apr 2024

Reserved 2queen beds got a full size and a pull out shower rod broken hair on toilet tv didn’t work pool broke. Changed to another room they had no rooms that I requested ended up with the same type full size and a pull out overheard workers say they had found 6 I assume bed bugs so far sheet on pullout had yellow stains was hard to find the people at the front desk when I wanted to ask for a refund even Hotels.com didn’t get an answer after 3 tries

1.0 / 5.0

Apr 2024

The room had visible holes in the walls, outlets that didn’t work, outlets missing the cover, plastic sheeting taped over the window, the ceiling in the shower was peeling, the fan in the bathroom was dusty and filthy. I would never stay there again.

2.0 / 5.0

Mar 2024

Room wasn't clean when we arrived, bathroom was dirty, bedsheets and cover were disgusting. We were given only one towel for 2 people staying 3 days. Front desk was unmanned a majority of the time. Phone was never answered, so we would have to search until we came across someone for anything needed. Would not recommend.

2.0 / 5.0

Mar 2024

Not worth the price, the pool was closed, the bed sheets had a stain on them.. ok for just a one night but not worth the price

0.5 / 5.0

Feb 2024

This place is absolutely awful. Check-in was fine and then we entered the room. The room had an old musky odor and carpet was stained. When checking the room out, there were stains on both comforters, food, or what we thought was food, was plastered on the wall and mirror was not cleaned. We had an event to go to so we left. On the drive to our event, we decided that we are not staying in that hole and booked the Quality Inn in Anderson. We’ve stayed there before and knew it would suit our needs.

3.0 / 5.0

Jan 2024

At check in the lady wasn't very pleasant. When I asked why the amount I was charged was different than what I was told, she tells me there's a 2.50 fee for credit card processing. Who still charges the consumer a processing fee? We got to the room and I immediately began checking the room for cleanliness and bed bugs. Kudos to the housekeeping staff! The room was exceptionally clean! The rooms are older and it's easy to tell that but for what you pay it can't be beat. The bed was comfortable as well! Breakfast was a little disappointing. Oh and we booked a king room for two guests but there was only one towel and one wash cloth and no bath mat. The young lady who worked later in the evening was much friendlier.

1.0 / 5.0

Jan 2024

None of the amenities listed online or available half of the stuff in the rooms did not work refrigerators fans TVs light switches prior residence trash still on tables one towel just overall bare minimum and unclean and outdated

2.0 / 5.0

Jan 2024

The hotel itself is perfect if you’re on a business trip (like myself). But the staff, absolutely terrible. My first night, the attendant appeared to be drunk. Arguing in front of your customer, while on the job, not very professional. Another night, I waited almost 30 minutes at the front desk for the attendant. Only to be rudely argued with because he wasn’t present. Come to find out, it was actually the manager. I will be making a corporate complaint because it’s just unacceptable. If you’re in this kind of service, you’re expected to provide it. The cost and room are absolutely affordable and accommodating. The staff is not suitable to represent the hotel at all.

0.5 / 5.0

Jan 2024

Heat was off in roof when i arrived, it was below freezing outside. There were no towels or cups in the room. The hair dryer did not work. One of the beds did not fit on the frame causing it to tip to one side when i sat on the edge of the bed

2.0 / 5.0

Dec 2023

Pool was closed , and room was dirty

1.0 / 5.0

Dec 2023

The phone did not work in our room and one bed in the room was completely broken, no help from front desk in solving the issues.

0.5 / 5.0

Dec 2023

This is not somewhere I would ever stay again. The only reason I gave one star was because the lady working the front desk was friendly. We arrived at 7PM and it was about 40 degrees outside and there was no heat turned on in the room, there were also no towels in the room... they delivered when I called. The paint in the bathroom was peeling off the ceiling in many areas, the curtains were hanging off, there was a stain on the bed spread and the lamp had crusty dirt on it. The bathroom was mostly clean are were the bed linens which is the reason I stayed. I was also travelling with a young child and didn't want to start looking, not be able to find something and then have to convince them this was safe to stay.

FAQs

How much does this hotel cost compared to others in Muncie?

The average price for a rental in Muncie is $184 per night. This rental is $68 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Quality Inn & Suites University Area. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Quality Inn & Suites University Area. Enjoy the water!

Is Quality Inn & Suites University Area pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Quality Inn & Suites University Area?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Courtyard by Marriott Muncie at Horizon Convention Center

Hotel

in Muncie

3star

1 king bed, 1 sofa bed

Pool · Kitchen or Kitchenette · Air conditioner

Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Muncie, at $115 per night for your next great vacation.

$$$$

Quality Inn & Suites University Area

Hotel in Muncie, IN

Reasons to book

About this hotel

Amenities

Map of Muncie, IN

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Quality Inn & Suites University Area

Hotel in Muncie, IN

Reasons to book

About this hotel

Amenities

Map of Muncie, IN

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Muncie?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Quality Inn & Suites University Area pet friendly?

What amenities are available at Quality Inn & Suites University Area?

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