Hôtel Lac Léman, LES BERGES DU LAC
Hotel in Tunis
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
About this hotel
Suburban Tunis hotel in Les Berges du Lac with a full-service spa
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a steam room, a business center, and concierge services.
Hôtel Lac Léman, LES BERGES DU LAC offers 108 accommodations with minibars and safes. Plasma televisions come with satellite channels.
Recreational amenities at the hotel include a steam room.
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a steam room, a business center, and concierge services.
Hôtel Lac Léman, LES BERGES DU LAC offers 108 accommodations with minibars and safes. Plasma televisions come with satellite channels.
Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Tunis hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in December 2020.
Recreational amenities at the hotel include a steam room.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Map of Tunis
Available Rooms
Suite
1 King • 1 Sofa • 269 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Double Room
1 Single • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Single Room
1 Queen • 215 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
The hotel. is not a four star hotel. The toilet runs and the hotel was supposed to fix it and they did not. The shower door fell on me. The Shampoos etc were barely filled. I asked for new ones, they agreed, and they didn't place new containers in the room. The room is beyond tiny and very noisy. The hotel is in a former Pensione and not a hotel.
0.5 / 5.0
The second young guy in the reception was awful
1.0 / 5.0
The curtains were torn, the cleanliness was poor, there were smoke holes everywhere, and the furniture was not clean
3.0 / 5.0
Breakfast was bad, they charge you with local currency on the hotel rate although you are using the credit card,nothing in the room except the tv no iron no water no coffee
3.0 / 5.0
I have asked for iron at 6pm and I have been told to wait until the morning
2.0 / 5.0
Good for short stay
staff is very nice and helpful
5.0 / 5.0
This’s my second time I stay at this hotel. It’s nice and quiet place to stay and relax for a night or so.
Very convenient if you have a flight next day. it’s 15 minutes away from the airport. I would recommend it for sure
1.0 / 5.0
It wasn't good, first I requested twin beds but when I get in the room I found a double bed. Moreover, the door locker was broken. Finally, the breakfast was terrible, I asked for an omelette, they said we have a crepe instead. It is kind of rotation of days one day on and the other day off!!!!!!!!!!
4.0 / 5.0
keep doing the good job
4.0 / 5.0
My initial interaction with the front desk staff left a negative impression as it was unhelpful, and I was asked to pay for a half-day rate for just a few early check-in hours. However, my experience took a turn for the better when I encountered the second staff member at the front desk, FAKRI. He was incredibly helpful and displayed a high level of professionalism, going above and beyond to ensure my satisfaction. I strongly recommend that the hotel management prioritize customer satisfaction and flexibility in their policies.
Thanks to FAKRI's outstanding customer service, I am inclined to give this hotel a five-star rating. I urge the management to place a greater emphasis on delivering excellent customer service and ensuring guest satisfaction. Additionally, the hotel has some issues with the Internet connection on the third floor, where it is weak and slow. It would be beneficial for them to address this issue. Furthermore, having more than one key card for the room would be convenient if there are multiple guests in the room.
On a positive note, the restaurant service and food quality are excellent, adding to the overall positive experience during my stay
1.0 / 5.0
No electric in my room from 8:30 morning and asked them to back electricity so I can even chargey phoem and make a/c on cause weather so hot. There is no response very bad experience. We paid in advance
1.0 / 5.0
The over all inot 4 star hotel its may 2 star the condition of the hotel is poor cleanless is bad we ask many times to change the bed sheets and billow the woman did it with anger there was hair and stains on the sheets the bath room is not clean the accessories arenot available you have to ask many times to bring it . The breakfast is poor in quality esp. The coffee . Over all i didnot recommend it.
1.0 / 5.0
The room was stinky, the washroom was moldy and dirty.
3.0 / 5.0
Service inside the rooms like shampoos and others .
1.0 / 5.0
Let me start with the pros of this hotel but please read the cons before getting excited and booking the hotel.
Pros:
1. Excellent breakfast buffet. Compared to western hotels of same level and even much higher level this is quality delicious breakfast that is diverse with professional staffing.
2. Location which was the main reason I chose the hotel. Safe area very near the international main Tunisian Carthage airport. If u use bolt app it will cost you nothing to get to airport from there and it will be within 10-20 min even at peak hours.
3. Good free wifi
Cons:
1. Receptionist was very rude and unprofessional specially the girl in the reception Rabeb and she did everything infront of what looked like her supervisor older lady with lighter hair. From the check in we arrived early and we told her we are just letting you know that we are here and will wait for the designated check in time. when it was noon time I just went back to her and asked kindly if she could find us a room as we are very tired and exhasuted she then threw a huge temper tentrum on me and starting yelling no no no I will not promise any room and your room might not be ready at any time soon and do not come asking again. I told here I have booked one room at least give me one so our group can take turns at resting since it sounds like it is going to be a while for the room to be prepared she further started yelling at me again and saying I do not care I have no rooms and u will have to wait . All
4.0 / 5.0
Just sued one night as it is convenient to the airport.
Very pleasant, lovely staff especially in the dining room.
1.0 / 5.0
Unfortunately, did not like it at all. Was hot and the air conditioner didn’t work. The breakfast was awful.
5.0 / 5.0
Great location friendly staff and service
2.0 / 5.0
Internet keeps disconnecting, when I asked for maintenance they ignored my request.
There is smell in some rooms, with no opinion to change the room
5.0 / 5.0
Thanks so much amazing stuff
2.5 / 5.0
Pleasant one and Thank you
4.0 / 5.0
ok
2.0 / 5.0
I liked the fact that the hotel was in a good location and close to the airport. I didn't like the service at all. The staff was unprofessional. When I arrived, I didn't find towels for the bathroom. I have to call several times to receive them. I asked for a wake-up call at 7 am in the morning. The receptionist never called. I almost missed my flight because of this. Finally, the breakfast was low quality and terrible. They just give the minimum to receive the maximum. This does not work.
5.0 / 5.0
It’s good so far need a little bit of movement but in general it’s good
1.0 / 5.0
The worst place I have stayed at. They charged my card > $1400 instead of $146. Now I am trying to get my money back from my bank.
2.0 / 5.0
.
0.5 / 5.0
The reception is very bad, there is no air conditioning in the room.
2.5 / 5.0
Friendly staff and great breakfast
1.3 / 5.0
Friendly staff and great breakfast
2.0 / 5.0
The hotel is clean and nice
The room is great and the bed is very comfortable.
The staff are very nice
Very friendly
The location is amaizing close to everything .
1.0 / 5.0
The hotel is clean and nice The room is great and the bed is very comfortable.The staff are very nice Very friendly The location is amaizing close to everything .
2.0 / 5.0
The location is perfect and the hotel manager is an excellent person
2.5 / 5.0
I had a great time staying at Lac Leman hotel. The place is comfy, clean’ and the people are very friendly and caring.
1.3 / 5.0
I had a great time staying at Lac Leman hotel. The place is comfy, clean’ and the people are very friendly and caring.
0.5 / 5.0
the price of the hotel, is not justified !
Comparing to other hotels in the region, 80 euros/ Night for such very basic hotel, poor service, and poor breakfast is not fair,
0.5 / 5.0
Fraud charged me twice. I used my card when booking online but it said it wouldn’t use the card,
2.5 / 5.0
Comfy
2.5 / 5.0
Comfy
0.5 / 5.0
Do not advise
1.0 / 5.0
It was really warm welcoming and comfortable stay
FAQs
How much does this hotel cost compared to others in Tunis?
The average price for a rental in Tunis is $88 per night. This rental is $108 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hôtel Lac Léman, LES BERGES DU LAC. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel Lac Léman, LES BERGES DU LAC pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hôtel Lac Léman, LES BERGES DU LAC?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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