Mercure Kota Kinabalu City Centre

Minibar, in-room safe, desk, iron/ironing board

Coffee/tea maker, electric kettle, eco-friendly cleaning products

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

7.8

Very good(670 Reviews)

Hotel in Kota Kinabalu

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Kota Kinabalu hotel in Downtown Kota Kinabalu with 2 restaurants and bars
Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a coffee shop/cafe.
Change of towels is available on request.
Mercure Kota Kinabalu City Centre offers 226 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Kota Kinabalu

Nearby attractions

Polumpung Melangkap View Camp Site

48.5 mi

Tanjung Aru Perdana Park

5.4 mi

Mari Mari Cultural Village

13.8 mi

Taman Ujana Rimba Tropika

3.6 mi

Available Rooms

Suite, 1 Bedroom

1 Double • 678 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms

2 Double • 861 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 3 Bedrooms

3 Double • 1206 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 King Bed

1 King • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed, View

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Mercure Kota Kinabalu City Centre

$$$$

7.8

Very good(670 Reviews)

Hotel in Kota Kinabalu

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Kota Kinabalu

Nearby attractions

Polumpung Melangkap View Camp Site

48.5 mi

Tanjung Aru Perdana Park

5.4 mi

Mari Mari Cultural Village

13.8 mi

Taman Ujana Rimba Tropika

3.6 mi

Available Rooms

Suite, 1 Bedroom

1 Double • 678 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms

2 Double • 861 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 3 Bedrooms

3 Double • 1206 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 King Bed

1 King • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed, View

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

7.8

Very good(670 Reviews)

5.0

Oct 2024

We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level.

5.0

Sep 2024

Excellent location, very affordable price for the comfort and amenities. Breakfast buffet is well served with quality food and fruits. Good Coffee :-)

4.0

Aug 2024

The floor of toilet, and sink area are wet every time due to water leakage.

10.0

Jul 2024

4.0

Jul 2024

Big room. Comfortable bed. Strong water. Small bathroom and toilet.

8.0

Jul 2024

Nice enough hotel. My wife has diabetic medication that needs to keep cool so we like to use freeze packs as we travel to keep the meds cold. The rooms don’t have a freezer and the hotel would not freeze the packs for us. Every other hotel in Borneo was willing to do this for us. Security guard out the front (Aidi) was very helpful and organised a taxi to get us to the airport when our Grab failed to pick us up. We are very greatful to him for ensuring we made it to the airport in time. Sister in law left her phone at the hotel and the staff kept it safe until we returned to pick it up a few days later. Again we were very grateful however I was a little surprised they didn’t contact us when they found it originally. We didn’t contact them for a few days after we realized where we had left it.

2.0

May 2024

I bought the brand, we were very dissatisfied. We add the choice because we needed a 2 bedroom unit. We should have just got 2 rooms somewhere else

4.0

May 2024

No hot water in the morning for shower

6.0

May 2024

No hot water in the morning

4.0

Mar 2024

Hotel is conveniently situated in the city centre. A short walk to the harbour and markets, restaurants, and a shopping mall. Rooms are spacious and has everything a traveller might need. As with most hotels in Malaysia, it needs some housekeeping attention and maintenance.

5.0

Jan 2024

Bed was comfy, room seemed abit dated for a new hotel. Hinges of the shower were creaking and lots of dirt under the sink. Hotel had terrible access road as we were driving, and parking was not available and had to park at govt issued parking on the road side. A car next to us had its window smashed in one morning, and I guess that shows the lack of safety without own compound.

10.0

Jan 2024

All the staff was very helpful and accommodating.

10.0

Dec 2023

The hotel is located in a busy area with lots of dining options. It's steps away from the ferry port which takes you to the surrounding islands. I found the staff less helpful compared to other SE Asian countries, things like not helping with booking tours. Little things like not greeting you when you walk by the front desk, but that really was not an issue, just a noticeable difference from other places. Overall, the hotel is good and i would recommend a stay here.

8.0

Dec 2023

Staff are helpful and friendly.. would be good if can provide parking space.

4.0

Nov 2023

1. Requested adjoining room was totally ignored (not communicate to from agent to premises). Instead two rooms next to each other was provided with twin beds (not as selected choice earlier) 2. Shower hose was broken for both rooms upon check in. 3. Toilet bowl blocked on 1st day check in. 4. The floor was not vacuum cleanly during house keeping, still found food debris on the floor from previous guest. 5. Cloth hangers are not in good condition. 6. Room is small and no privacy for toilet and bathroom.

5.0

Nov 2023

Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again.

8.0

Oct 2023

Room is good.But everyday cleaning can do better.

10.0

Sep 2023

All facilities available in one roof. Breakfast was nice, variety of food to choose. Perhaps some area require some restoration. Overall, it was a good stay.

8.0

Aug 2023

Good

8.0

Aug 2023

Good

4.0

Aug 2023

The first room they provided was full of smell of smoke. The second room with poor shower. A candy paper was left as well

3.0

Jul 2023

Was our first time to Kota Kinabalu and the room we were given was dissappointing as I specifically picked this location to have a sea view, might have been my fault for not reading the rooms correctly but the hotel didnt seem busy so we could have been moved but we were not. The foyer was welcoming but once up onto the floors the presentation here is in need of a refurbishment. Rooms not very sound proof and door do not soft close so the comings and goings of others was very loud at all hours. Pool area was the best view and staff their were extremely friendly and helpful. Would stay again but would make sure to get a better room.

8.0

Jul 2023

Good location

8.0

Jun 2023

The family room was awesome, the view to the harbor is nice, but: 1.The Wi-fi did not work, 2.they have no hand towels!?! 3.toilet paper finished on first use 4.the internal phone was broken 5.the breakfast was simple and paid apart.

10.0

Apr 2023

Great staff who are very helpful, a good location for activities and access to eateries and markets

6.0

Mar 2023

Other reviews are accurate...very run down. Is not 4 star. Windows didnt open and were filthy but as i looked out over a void into eindows about 3m away, jstvas well! First room and corridor stank of cigarette smoke in a non smoking hotel. Eventually got a new room but staff not at all concerned and didnt believe me as 'no smoking in hotel'! Italian wasnt open. Breakfast not great especially for veggies/vegans. Good they have water filtervtaps and toiletry regills...not so mych the drntal kurs though. Worst thing...no soundproofing. Can hear everything in next room and was woken up by the sound of coughing. Pool was pleasant but rooftop restaurant dreadful.

6.0

Feb 2023

Staffs were great but property not well maintained. Exposed electrical wires, broken shower arm.

5.0

Feb 2023

We stayed here for 3 nights and we had a great time. The suite had three bedrooms and the service staff cleaned our used plates, which we really appreciated. The location is excellent since it is right beside the Jesselton Point Ferry Terminal, which greatly facilitates our trips to adjacent islands. And it is very close to the Gaya Sunday Market. The location is unbeatable. The room is clean and spacious.

3.0

Jan 2023

Hotel is dated and not the cleanest. But the location is pretty good, as many things are within walking distance. I feel like for the price we paid this was fine, but don't come in with high expectations.

4.0

Dec 2022

Location is excellent, near big shopping mall and lots of eateries.

10.0

Dec 2022

Staff so friendly and helpful. Recommended. No parking provided by the Hotel.

2.0

Dec 2022

Very disappointing. Property was in bad condition and room was dirty. Asked to change rooms and new room was similarly dirty and poorly maintained.

3.0

Dec 2022

Hotel is marked 4 star, have stayed Mercure 4 star hotels before but this one was not that great, facilities are the same, Front office etiquette when we checked in was not polite enough perhaps through lack of training and ignorance Room curtains were so dirty looked like some left hand marks with smudges all over them, Buffet - plates were not clean, so dirty saw the food particles from previous use.almost every plate checked so bad Food options and quality so bad, not 4 star like a overnight motel type of food,

4.0

Dec 2022

Everything was okay but everytime drove back i have to fight for parking spaces with the public and always have to park 200 meters and walk back to the hotel. The hotel should provide parking spaces for its guests and not to leave its guests like me having problems during my stay..

10.0

Dec 2022

Very well maintained and excellent front desk team.

8.0

Oct 2022

I stayed in a one bedroom apt . It was clean and has a big balcony . It was within walking distance to food , shopping and the jetty . Good strategic location if you are on foot .

4.0

Sep 2022

The water heater on our first night stay was crazy hot, could not get the neutral temperature no matter which side i turned the knob. But the location is fantastic.

5.0

Jul 2022

The best location for my stay as it was so near with all the shopping mall... thanks to all the staff who attend us during our stay!

5.0

Mar 2022

Car parking didnt provided

1.0

Feb 2022

I'm disappointed that your service and facilities are below par. Firstly your curtain is not well maintained and upkeep is bad with torn on it ( please refer to photo). Secondly your hotel is not providing the basic in room coffee and tea bag, While I request from the front desk he replies the coffee is "By request only" Wow I thought it must be a luxury or hi quality of coffee. It makes me speechless when the housekeeper sends me the unknown brand instant coffee and I am doubtful about consuming it. Thirdly while I planning walk to nearby convenience store it was raining dog and cat I'm request umbrella from the concierge, he told me that hotel not providing umbrella, it make me feel the unpleasure to staying your hotel for the next visit. However I hope you can improve on what I've commented.

FAQs

How much does this hotel cost compared to others in Kota Kinabalu?

The average price for a rental in Kota Kinabalu is $64 per night. This rental is $26 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Mercure Kota Kinabalu City Centre. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Kota Kinabalu City Centre. Enjoy the water!

Is Mercure Kota Kinabalu City Centre pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Kota Kinabalu City Centre?

We found 5 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and gym or fitness center.

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8.6

Excellent(1,038 Reviews)

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Mercure Kota Kinabalu City Centre

Hotel in Kota Kinabalu

Reasons to book

About this hotel

Amenities

Map of Kota Kinabalu

Nearby attractions

Available Rooms

Suite, 1 Bedroom

Suite, 2 Bedrooms

Suite, 3 Bedrooms

Executive Suite, 1 King Bed

Superior Room, 1 King Bed, View

Mercure Kota Kinabalu City Centre

Hotel in Kota Kinabalu

Reasons to book

About this hotel

Amenities

Map of Kota Kinabalu

Nearby attractions

Available Rooms

Suite, 1 Bedroom

Suite, 2 Bedrooms

Suite, 3 Bedrooms

Executive Suite, 1 King Bed

Superior Room, 1 King Bed, View

Reviews

FAQs

How much does this hotel cost compared to others in Kota Kinabalu?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Kota Kinabalu City Centre pet friendly?

What amenities are available at Mercure Kota Kinabalu City Centre?

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