Tru By Hilton Albany Crossgates Mall

Premium bedding, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom shower

4.2

Excellent(938 Reviews)

Hotel in Albany, NY

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Pet-friendly hotel with free breakfast connected to a shopping center in Albany
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
Tru By Hilton Albany Crossgates Mall offers 96 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers.

This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Albany, NY

Nearby attractions

New York State Museum

8.7 mi

Howe Caverns

44.5 mi

Saratoga National Historical Park

39.2 mi

Bennington Battle Monument

56.8 mi

Available Rooms

Room, 1 King Bed

1 King • 231 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible, Bathtub

1 King • 231 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible, Bathtub (Hearing)

1 King • 369 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Hearing)

1 King • 231 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Tru By Hilton Albany Crossgates Mall

$$$$

4.2

Excellent(938 Reviews)

Hotel in Albany, NY

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Albany, NY

Nearby attractions

New York State Museum

8.7 mi

Howe Caverns

44.5 mi

Saratoga National Historical Park

39.2 mi

Bennington Battle Monument

56.8 mi

Available Rooms

Room, 1 King Bed

1 King • 231 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible, Bathtub

1 King • 231 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible, Bathtub (Hearing)

1 King • 369 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Hearing)

1 King • 231 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.2

Excellent(938 Reviews)

4.2

Sep 2024

The TV system was down the entire stay even though they were telling people it would be fixed any minute. Very loud noises in hallways all night. Flashing light in room blinking several times per minute. Floors were not clean. Too minimalistic for my comfort in the room, hardly any furniture

4.2

Aug 2024

When we entered our room it was like an ice box as someone before left the AC on high. The bathroom door would not latch shut. And lots of things looks like they need updates or replacement in the room. But besides that the staff was good and professional and the rooms were quite and clean.

4.2

Aug 2024

Efficient Hotel for a one night stay

4.2

Aug 2024

Corporate hotel.

4.2

Aug 2024

Great location. Easy on / off for interstate

4.2

Aug 2024

Need plug for electric car

4.2

Aug 2024

Walk to crossgate mall.

4.2

Aug 2024

The stay would have been better if the inconsiderate person over us wasn’t stomping around until 2 am and then again at 7 am

4.2

Aug 2024

Friendly and efficient check in Clean, comfortable room

4.2

Aug 2024

Great friendly

4.2

Jul 2024

Hotel is clean and very well maintained. Staff is super friendly and helpful. I have stayed in the suites side and the Tru side and I head a great expereice in both. I will be back again soon

4.2

Jul 2024

Really great property - the common areas, the pool, lobby were all nicely maintained and spacious, and the staff were friendly. My particular room had some issues - mainly in the bathroom (the wall-anchored soaps kept leaking and the toilet moved when it was in use), and the sink water did not drain very fast. But overall, would definitely recommend this place!

4.2

Jul 2024

The breakfast was excellent!

4.2

Jul 2024

The room had no hair dryer, phone didn't work, the shower soap dispenser was empty. Then we had noisy neighbors bit we couldn't call the desk due to Ann inoperative phone

4.2

Jul 2024

staff was super friendly gave my daughters friend a free pint of ice cream to celebrate her birthday. very accommodating hotel with games to play bottles of wine for sale. love tru!

4.2

Jul 2024

Wonderful experience

4.2

Jul 2024

Great location! Hotel is full of family fun for the times your not site seeing. Only thing that wasnt great was the beds for us.

4.2

Jul 2024

I did not sleep a wink. There was a group of 6 unaccompanied minors and a basketball above us. They were nouncing the basketball on the the floor (my ceiling) and wrestling all night. They finally were quiet at 5 in the morning, just in time for me to start my day.😠 The front desk was of little help.

4.2

Jul 2024

Great location behind a large mall and near the highway

4.2

Jul 2024

Clean like new hotel. Excellent staff!

4.2

Jul 2024

Good but breakfast stops at 9 am ? And the shower was dirty. Staff when checking in not helpful at all!

4.2

Jul 2024

Room has everything I needed. There was quite a bit of dust collected around the room.

4.2

Jul 2024

Very good property. I had no issues at all and the staff were very helpful.

4.2

Jun 2024

Felt so sterile. Felt like a hospital. No dressers or drawers, not closet but an open rod. MINIMAL. If you like Minimalist, this property is for you.

4.2

Jun 2024

Close to Albany and very nice, clean and close to shopping.

4.2

Jun 2024

We were given a room that must have been a janitor closet turned into a room. No furniture other than a bed and a super small attached to wall desk. The window shade was also taped up to the wall. Also the hotel will only supply clean towels every other day of your stay even on request. I was also told that they could not give a copy of my receipt only emailed and that was their policy.

4.2

Jun 2024

I’ve stayed here over a dozen nights in the last few years. Nicest hotel in the area. Not the cheapest, but it has the best location and feels the safest.

4.2

Jun 2024

Front desk was so friendly during check in—kept her smile when the phone was ringing off the hook, and a long line of customers. She was great. Our weekend plans were outside in the sun both days, and we came back to clean room with Ice cold AC. Shower pressure was a little weak, but was nice and hot when needed. Breakfasts were delish with good variety.

4.2

Jun 2024

nice place to stay

4.2

Jun 2024

Good location, great price, and friendly staff

4.2

May 2024

It was really nice and convenient

4.2

May 2024

Nice and clean property. The staff was nice. Thank you to Matthew for fast check in.

4.2

May 2024

Pros: The location was great. I had never seen the combo of two hotels in one. Night desk clerk was very nice. I didn't wake up in time for breakfast, but I thought it was nice you could choose between either hotel for breakfast. I appreciated check out was at noon. Price was great for a stop over on a cross country drive. Very clean. Nice common areas. Cons: (I had a king room.) The mattress sat directly on a wooden bed frame which was not super comfortable. The furniture was very sparse. There was only one chair in the room, so not sure how that would work for two people. There was plenty of room in the corner for an arm chair. The suitcase rack sat over the A/C unit which I thought was odd. There was not a lot of room to put stuff. To the right of the tv was a wooden table maybe 1ft by 3ft and there was a pull out desk that was maybe 2 ft by 3 ft. So there wasn't really anywhere to put anything. I guess this is just the style of Tru.

4.2

May 2024

I had to ask for soap three times before someone responded. I also asked for bath towels but no one brought any.

4.2

May 2024

TV was not smart tv

4.2

May 2024

The hotel rooms seem like a very basic dorm Room… room had no soap and couldn’t get anyone to answer the phone for hours - had no much at the front desk either … had to track down a housekeeper in the morning for soap

4.2

May 2024

Friendly staff, clean hotel, small pool.

4.2

May 2024

Nice place for an overnight stay with our granddaughter. Breakfast was good, room was comfortable. We had some extremely loud people above us , it sounded like they were doing gymnastics for about 6 hours. The pool was closed for cleaning so our granddaughter was very disappointed. But we would stay again despite the little problems.

4.2

Apr 2024

Restaurants in area were really good

4.2

Apr 2024

Great breakfast, clean space. Awesome staff!

FAQs

How much does this hotel cost compared to others in Albany?

The average price for a rental in Albany is $219 per night. This rental is $61 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Tru By Hilton Albany Crossgates Mall. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Tru By Hilton Albany Crossgates Mall. Enjoy the water!

Is Tru By Hilton Albany Crossgates Mall pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Tru By Hilton Albany Crossgates Mall?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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3.9

Good(164 Reviews)

TownePlace Suites by Marriott Albany Downtown/Medical Center

Hotel

in Albany

3star

1 king bed, 1 sofa bed

Pool · Pets allowed · Kitchen or Kitchenette

Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Albany, at $190 per night for your next great vacation.

$$$$

Tru By Hilton Albany Crossgates Mall

Hotel in Albany, NY

Reasons to book

About this hotel

Amenities

Map of Albany, NY

Nearby attractions

Available Rooms

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Tru By Hilton Albany Crossgates Mall

Hotel in Albany, NY

Reasons to book

About this hotel

Amenities

Map of Albany, NY

Nearby attractions

Available Rooms

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Reviews

FAQs

How much does this hotel cost compared to others in Albany?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Tru By Hilton Albany Crossgates Mall pet friendly?

What amenities are available at Tru By Hilton Albany Crossgates Mall?

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