Hotel Ixbalanque

Basic Triple Room, Non Smoking, Shared Bathroom | Free WiFi, bed sheets

3.4

Average(53 Reviews)

Hotel in Guatemala City

Reasons to book

Includes essentialsInternet / Wifi, Parking, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, near La Aurora Zoo
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a TV in a common area and a front-desk safe.
Housekeeping is not available.
Hotel Ixbalanque offers 10 accommodations with complimentary toiletries and fans. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Amenities

Internet / Wifi

Parking

Laundry

Map of Guatemala City

Nearby attractions

Available Rooms

Basic Room, 1 Queen Bed, Non Smoking

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Quadruple Room, Non Smoking

2 Double • 1 Single

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Family Room, 2 Double Beds, Non Smoking

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Shared Dormitory, Mixed Dorm (Up to 7 people)

3 Bunk • 1 Single

Sleeps 7

You'll be directed to Expedia.com for availability & pricing

Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people)

4 Bunk • 1 Single

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Ixbalanque

$$$$

3.4

Average(53 Reviews)

Hotel in Guatemala City

Reasons to book

Includes essentialsInternet / Wifi, Parking, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Amenities

Internet / Wifi

Parking

Laundry

Map of Guatemala City

Nearby attractions

Available Rooms

Basic Room, 1 Queen Bed, Non Smoking

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Quadruple Room, Non Smoking

2 Double • 1 Single

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Family Room, 2 Double Beds, Non Smoking

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Shared Dormitory, Mixed Dorm (Up to 7 people)

3 Bunk • 1 Single

Sleeps 7

You'll be directed to Expedia.com for availability & pricing

Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people)

4 Bunk • 1 Single

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Reviews

3.4

Average(53 Reviews)

3.4

Jun 2024

This is not a hotel. It’s a hostal. A little pricey given the condition of the place. It’s safe and just a few blocks from the airport. The staff friendliness balanced it out the whole experience.

3.4

Jun 2024

Fantastic the staff was great and friendly

3.4

Mar 2024

Very small, older room. One opening window to area under construction. It was a hot night, fan was large & noisy.

3.4

Feb 2024

Great place

3.4

Jan 2024

I love my stay in this hotel. The guy at the front desk was very nice. I got to the hotel very late so I was hungry and he offer to make a pizza for me.

3.4

Aug 2023

I was unable to reach the hotel to arrange for late pickup at the airport. They didn't return voice mails, texts, or e-mails. I finally got Hotels.com, and they called them for me and the answer they got was "we're not coming to pick anyone up tonight." Then Hotels told me there was nothing they could do and refused to refund my money because as they put it, "my plans had changed." This was ridiculous I ended up staying at another hostel close by but I will not be using Hotels.com again. Don't stay at this place.

3.4

Jul 2023

Clean place, gated community feels very safe.

3.4

Jul 2023

This property is located nicely/ideal near airport within minutes. However the customer service is very disappointing. Staff is rude and do not coordinate/communicate well with each other (previous shifts). Breakfast included ** customer beware it consists of cornflakes, milk OR toast and jam personnel not happy to be servicing you and using profanity within feet of the dining area didn’t even bother to say you’re welcome when we (children,, wife and I) said thank you when milk, coffee and spoons arrived. Went back to cussing and hanging out with coworkers using those words not caring that there are customers within feet of them. Be advised if says it’s included shuttle to airport but you have to be very CAREFUL! You MUST ensure the previous shift left/advised the new shift that you will be needing shuttle to airport upon your leaving because they do not have an on-site shuttle driver be warned they may even charge you for the Uber ride to the airport! Staff was unprofessional and not willing to find a solution not asking proper questions to help find a solution. Very rude and unprofessional. Disappointing because there is potential in this small house turned hotel.

3.4

Jun 2023

Friends

3.4

Feb 2023

I had to use my credit card to pay as I didn't have cash. The hotel staff member (who didn't speak any english) told me that they charged fees for using your credit card. Fine, I assume there will always be a fee of 5% or so. However it was 10%, plus some other fee that I didn't understand, plus an expensive exchange rate that they charged. The amount ended up DOUBLING the cost of my stay, from $25 US to about $50. I feel like I got ripped off. Also, I needed a shuttle at 4am to catch my flight. I told him this the night before. At 4am I went to the front desk, had to wait for him to wake up, and then call an uber. Eventually leaving around 4:20, rushing through the airport to get to the gate. A little unprofessional. The room and the bed was comfortable but as others stated, you can hear everything in the hallway and can hear other guests coming in late at night. Due to this all I wouldn't stay here again.

3.4

Feb 2023

Bunk Beds, classic architecture and very clean shared baths

3.4

Feb 2023

We were double booked. We booked three rooms with two beds. No one from the property notified either parties even they had contact information for all. We arrived nearly 10pm only to find out that they only had two rooms for our group of 7. Males shared one and females shared the other as there was no time to go look for another hotel. We had to all share one bathroom with many other families and groups. They didn’t want to gives us towels, the children with us had to share towels.

3.4

Jan 2023

Room wasn't the one we had rented, super small & hot inside! (No air, no fan) Don't think I would be renting again

3.4

Dec 2022

Excelente services

3.4

Apr 2022

All services and food areas good and accessible

3.4

Apr 2022

All services and food areas good and accessible

3.4

Sep 2021

Reservation price was not honored.They said they fired the social media girl 2 months ago and price was not valid We paid 4 times the amount of the reservation. No credit cards allowed. Room was dirty and we had to request towels , cause no towels on the room, nobody helped us for check out. a mess this expierence

FAQs

How much does this hotel cost compared to others in Guatemala City?

The average price for a rental in Guatemala City is $118 per night. This rental is $19 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Ixbalanque. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Ixbalanque pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Ixbalanque?

We found 4 amenities for this rental. This includes internet / wifi, parking, laundry, and tv.

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4.1

Excellent(1,277 Reviews)

Hotel Santander Plaza

Hotel Ixbalanque

Hotel in Guatemala City

Reasons to book

About this hotel

Amenities

Map of Guatemala City

Nearby attractions

Available Rooms

Basic Room, 1 Queen Bed, Non Smoking

Family Quadruple Room, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Shared Dormitory, Mixed Dorm (Up to 7 people)

Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people)

Hotel Ixbalanque

Hotel in Guatemala City

Reasons to book

About this hotel

Amenities

Map of Guatemala City

Nearby attractions

Available Rooms

Basic Room, 1 Queen Bed, Non Smoking

Family Quadruple Room, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Shared Dormitory, Mixed Dorm (Up to 7 people)

Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people)

Reviews

FAQs

How much does this hotel cost compared to others in Guatemala City?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Ixbalanque pet friendly?

What amenities are available at Hotel Ixbalanque?

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