Tru By Hilton Rockwall Dallas, TX
Hotel in Rockwall
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Suburban hotel with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out.
Housekeeping is available on request.
Tru By Hilton Rockwall Dallas, TX offers 98 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out.
Housekeeping is available on request.
Tru By Hilton Rockwall Dallas, TX offers 98 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers.
This Rockwall hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Map of Rockwall
Available Rooms
Room, 1 King Bed, Accessible, Bathtub
1 King • 231 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 231 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 231 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible (Hearing)
1 King • 231 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
1 King • 231 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
We enjoyed the cleanliness of the hotel. Wish they would have had larger selection of snacks to purchase. Also wish the breakfast would have opened at 6am instead of 7 am. Although the breakfast was very good. Some of us have an early start. Other that that we enjoyed our stay.
2.5
Excellent hotel! Incredibly clean, nice staff, good breakfast in the morning and conveniently located.
2.5
I came to Rockwall with my 2 daughters and stayed 3 nights at Tru by Hilton. We really enjoyed our stay. The place was clean and quiet, the beds very comfortable and the room had modern look with helpful features like rolling table/chair. We enjoyed the free breakfast - all of us could find items we liked from oatmeal to bagels, eggs, sausage, pancakes, yogurt, fruit, cereal etc. Coffee and our favorite Bigelow Tea was on hand 24/7. The housekeeping service is supposed to be every other day, but we didn’t get a visit during the two full days we were there. It was ok, since our room wasn’t that messy and I asked for an extra trash bag at front desk. My girls really enjoyed the comfortable/cozy lobby with a variety of seating options. Staff were very welcoming and helpful. We will be back!
0.5
My reservation was made well in advance of my stay. ON THE DAY OF MY ARRIVAL I called ahead to let the front desk know I would be a late arrival, to confirm my room, and to be sure I was getting a walk in shower as requested at the time of my initial reservation (I'm recovering from hip surgery and cant step in/out of a bathtub yet.) I was told they would have a room with walk in shower ready for me upon arrival. I arrived with my daughter about 930pm. As i was parking, I received a call from the front desk. They needed to discuss an "urgent matter." THEY OVERBOOKED AND BUMPED MY RESERVATION! I went in to the lobby to be met with the associate. She was rude and condescending. She acted like i was inconveniencing THEM. After an hour or so, Tru found me another accommodation in another town and picked up the cost. The other hotel was more of a motel, and definitely not the same value. I was in town for a large competition and most hotels were sold out by the "night of." It was clear why the place i was put- wasnt sold out. It was a place for us to sleep, so we took it. We didnt get checked in until after 11pm because of all the time spent finding another place and the drive time to get there. My daughter missed several hours of sleep for her competition. We were told that BECAUSE WE BOOKED THROUGH HOTELS.COM, they bumped our reservation because it wasnt booked through their own brand! Im hesitant to book through Hotels.com again and getting the same result. Very bad experience.
2.5
Excellent place stay. Rooms very clean. Breakfast selection was good.
1.5
I've stayed here a few times now. This time around I had a few issues, nothing major but the refrigerator in my did not work and I had to switch rooms. Other than that I was happy with my stay.
2.5
The stay was great
0.5
I had to supply my own sheets and blanket because I am Allergic to all feather products. This hotel only provided feather comforters etc. I asked staff to remove all feather bedding, brought my own and made my own bed.
Your hotel should offer Foam products for those of us that are allergic to Down feather products.
I feel that I should receive a refund for the room since I had to bring my own bedding and also make the bed!!
0.5
The entire first floor smelled like raw sewage. Was part of a large wedding party and was asked to keep down our conversation in the lobby and not another location for the entire family to meet up and celebrate the special occasion. Would not recommend this property and will not stay again. Asked from desk if they had any firm pillows was told all they had was the soft down and to stack them together, purchased a pillow at the local target.
0.5
Ghetto....$130night and they don't even give you water bottles. Walked in and the place smelled like dog poo. A lady let her Chihuahua drag his big sack of balls all over the lobby couch and no one blinked an eye. Breakfast was minimalistic at best, bagel and cream cheese was the only thing worth eating. Police were called as 2 men had a fight on my floor. Seriously thought they were going to bust through the walls like the Kool aid man. Just a trash experience over all. Shame on you Hilton.
1.0
This location is more for younger crowd, they allow drinkinking alcohol on hotel public areas. Hallways, elevators and rooms have strong dog smells.
2.5
The hotel is located where it was quiet and not too far from the harbor. It was lovely experience. We stayed for a night and the room was just perfect for a little night away from home.
2.5
Great service, always very friendly staff. Hotel is incredibly clean!
2.5
N/A
2.5
The staff were so kind and accommodating! Felt like home!!!
1.0
I booked 1 king bedroom, Hotel gave me 2 queen bedroom.
The toilet flush had faulty mechanism, that doesn’t always flush.
4.0
Very good property. Will stay again. Good value. Front desk attendant was not unfriendly but not very welcoming either. No issues with parking and surrounding area cannot be beat.
5.0
Nice rooms
5.0
Amazing stay
5.0
Clean, staffing and breakfast
2.5
Staff was very helpful, friendly & welcoming.
Maria maintained the breakfast area fully stocked. Jonathan was alway so helpful with pool towels & local recommendations. The ladies at the frint desk were very welcoming & knew us by name. The pool area is comfortable too. The pool isnt large, but it was perfect for a dip considering the weather was about 100° during our 3-night stay.
4.0
Good stay
2.5
Clean & comfortable room. Great beds & toiletries. Our AC didnt feel too cool, but im sure the outside heat of 103° didnt help. All of the staff was friendly & helpful. The breakfast buffet was complete. Pool was busy but we went off hours & had no crowds. Great restaurants near by, too. We loved Gloria's on the Harbor.
5.0
Very warm when entering, friendly staff.
5.0
enjoyed my stay
2.5
Very nice hotel! It was very affordable and super clean. Already looking to book our next stay there.
2.5
Very nice stay.
2.5
This little hotel was a very pleasant surprise! Staff were friendly, everything was clean and in good condition, and the price was awesome. I hope they can keep it up!
2.5
My stay at the hotel was truly exceptional, marked by immaculate cleanliness and stunning aesthetics that created a welcoming atmosphere. The service was outstanding. The staff were attentive, friendly, and eager to assist, ensuring that all my needs were met promptly and with a smile. Overall, it was a memorable experience that exceeded my expectations.
1.0
I booked room for $128 total. when I paid at hotel they charged my credit card $214. I inquired at front desk, they said $50 for misc we would receive refund after check out.
There is till a discrepancy of $36
She said that it was booked third party and on hotel that’s all that it showed but could not give me a receipt for the $128. I have sent an appeal to my credit card.
5.0
Great place!
2.0
Check in at 5pm check out at 10am
Is bad
5.0
This was my first time staying at Tru Hilton. The room I had was wonderful- very clean and i was able to walk to the Harbor without driving - parking is crazy on the weekends - the staff very friendly and I liked how the lobby was accommodating kids - great place for families to stay / the rooms are very nice - definitely would stay again
5.0
Everything was amazing. The staff was great the facility and my room was amazing as well. The pool was so good and not crowded at all! Loved the area!
1.0
Never been to a worse hotel in my entire life. From a roach crawling on the wall to the staff being rude and unprofessional. I honestly am at a disbelief I even really experienced the horror that I did there. It’s absolutely insane what we suffered, oh and did I mention our rooms AC barely worked which made the stinch even worse.
2.0
arrived around 11pm. Check in was fine. Went straight to room and fell asleep. Awoke to take a shower at 6am. No hot water. Suffered through a cold shower and packed to leave. Arrived at the checkout counter and said “there’s no hot water” - to which the receptionist responded with “thanks for letting me know” - not so much as an I’m sorry, or how can I make this better. I was in this hotel for 8 hours total and that’s all they could say and not offer any sort of reimbursement. Unacceptable.
2.5
Had a great experience I like spending time at this location with Husband 💙💙💙 or kids or friends
1.0
Disappointed. No coffee pot or microwave in the room. The mini refrigerator didn't work. Bathroom door wouldn't lock and we were with our grandchildren. A/C did not get cold, we set it at 72 degrees and probably got down to 76 at best. It looks to be a very new building, unsure why so many things not working. Also, there was no ice machine on our floor.
2.5
The room was nice and clean. The bed and pillows were very comfortable.
3.0
The overall experience was good. The availability of a high quality coffee service in the lobby 24/7 was great. The lack of basic cable/satellite TV in the room was the deal breaker. The unnecessary complicated procedure, involving activating a reward club membership, to acquire an active stream made this a hotel I will not book again.
FAQs
How much does this hotel cost compared to others in Rockwall?
The average price for a rental in Rockwall is $312 per night. This rental is $171 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru By Hilton Rockwall Dallas, TX. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Tru By Hilton Rockwall Dallas, TX. Enjoy the water!
Is Tru By Hilton Rockwall Dallas, TX pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru By Hilton Rockwall Dallas, TX?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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