Hilton Garden Inn Umhlanga Arch
Hotel in Umhlanga
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with a 24-hour fitness center, a quick walk to Gateway Theatre of Shopping
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Change of towels is available on request.
Hilton Garden Inn Umhlanga Arch offers 203 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Change of towels is available on request.
Hilton Garden Inn Umhlanga Arch offers 203 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Map of Umhlanga
Available Rooms
Room, 1 King Bed, Accessible
1 King • 281 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Family Room, Multiple Beds, Connecting Rooms
1 King • 2 Single • 506 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom
1 King • 1 Sofa • 524 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Suite, Multiple Beds, Connecting Rooms
1 King • 2 Single • 777 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed with Sofa bed
1 King • 1 Sofa • 253 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.0
Double charged for room. Be careful.
2.5
The accommodation was excellent, and the staff were very helpful. All in all, I will rate my experience a 5.
2.0
Beautiful hotel however when u check in late and have no towels, room not set up properly and hot water doesnt work efficiently it doesnt make for a great stay. However housekeeping and reception did apologise and try to rectify the issues.
2.0
I enjoyed my stay at this magnificent and beautiful hotel with clean and decent room, variety at breakfast and a helpful staff.
2.5
Really great!!!
2.5
Clean like brand new. Good service. Little bit far from beach and restaurants.
3.0
Below expectations.
2.5
Family friendly modern facility, close to amenities. Good value for your money. Perfect place to stay for families and couples. Clean rooms,bathrooms and friendly staff. Safe parking areas. Restaurants walking distance from the hotel...
2.5
Excellent
0.5
We requested an early Check In and this was not possible. Secondly at the time of the Check In One of the Rooms we had booked was not ready. The Bathroom in the Main Bedroom was Not Cleaned Properly. The Sleeper Couch was not made when we requested it to be made. The Complimentary Food was not served as promised. There were numerous Service Level Problems.
2.5
Friendly and clean. good service
2.5
Excellent
2.0
Showers terrible
5.0
New hotel, incredible views, EXCELLENT Housekeeping staff!
1.0
The hotel was not up to standard. I had a quarter of a roll for toilet paper. Which is disgusting in my opinion. Its practically been used so much. Then they dont have individual use shampoo, lotion and body wash. It is in mass bottles, atrached in the bathroom & to the sink. This is so sketchy. What if other guests put stuff in there amd i have to now use it. This i would expect from a 2 star. To save costs. Not a reputable brand like the Hilton, a 4 star hotel!!
0.5
The hotel is very cold and staff very direct, and unwelcoming
The room service, don’t pick up, so does housekeeping. U have to resort to calling front desk for assistance.
Took the housekeeping 3 hours to bring me a camp cot. No breakfast to the room, via room service!!!
Omg, how can u not have room service.
Further to that, you have to pay for your parking. r50 a day! Rip off!
What do u get as a guest? Nothing but free bottle water ?
For Hilton group, I was disappointed !
Hope you use this to better your service
2.5
Stayed there for 4 nights with my wife and three kids. It’s a beautiful hotel.
2.0
All was good
1.5
Hotel clean. Staff excellent
1.5
The hotel staff are excellent. Very professional and extremely well presented. It is conveniently located with many eateries around. Very comfortable bedding and rooms in general. My only negative was the dinner I had the one night - the fish was extremely dry and no mushy peas as advertised. But other than that I will definitely stay there again.
1.5
I booked an overnight stay at the Hilton on a DBB basis, which also happened to be on our daughter's birthday. I phoned the hotel and told them we would be having the dinner to celebrate the birthday. I can not thank Vanessa Stanley and Mtho enough for the way they took care of us. They really made the day so special. The inclusive dinner is very limited but the food was cooked beautifully and the portions way more than we could eat.
My son loved the kids check in counter and all the welcome games. Its really a nice touch.
The family rooms are two interleading rooms which is great coz then each room has it's own bathroom and the rooms have privacy.
1.5
Fabulous hotel, fabulous location, fabulous staff and fabulous service. Perhaps would be nice to include an indoor pool - or at least a shade over the pool - Durban sun is blistering so couldn't make the most of it. But all in all a great holiday.
1.0
Everyone is very helpful and goes out of their way to assist, which is such a nice change for South African service levels! I was a little disappointed with breakfast - paying for a barista Cappucino feels ridiculous with the price for a room. I also don't expect unflavoured scrambled eggs loaded with milk, or to wait in a queue for toast - consider another toast station? Please also ensure the pool stays clean and that there are more umbrellas and seats set up so people can lounge - this was not because of social distancing as there was more than enough space. There could be at least 4 more set up on the other sides of the pool.
Thanks to housekeeping - what an excellent job and the porter lady in the lift who took our towel back to the pool - the service and attitudes are lovely!
1.0
The stay was good. The dinner was not so great at the hotel restaurant
1.5
Modern, new build hotel. Nice views and pool/gym. Legacy Yard with lots of good and drink options are in the ground floor as well. Really convenient location. Wifi is great for work from home as well.
1.5
We extended our stay for 3 extra nights because it was so well located, super friendly staff and Pedros at the restaurant makes a wonderful spicy rice for breakfast. Close proximity to restaurants, shops and the beach.
It was a great mix between a business and family hotel.
1.5
The place was amazing. The rooms are very clean and spacious. What you see in the pictures is exactly what you get. The Restaurant on site is quite good. Friendly staff all around.
5.0
From the moment we walked in the entrance to the Hotel we were thoroughly impressed. The interior decor was upscale yet warm and inviting and the personnel we encountered were all very pleasant and accommodating. what a pleasant view from our room,
The food was absolutely wonderful, from preparation to presentation, very pleasing. We especially enjoyed the special bar drinks,
Overall, what a wonderful trip and a Great Prize.
1.0
My second time here..
Its a fair hotel..not excellent..just fair..
Breakfast can be a bit better..should cater for Halaal as there were a fair amount of Muslim visitors.
1.5
Compliments to the staff as they could not have been more helpful and friendly, making this stay a pleasure. The room was exactly what I wanted, great beds and bedding, with a view of the ocean. A great hotel for business or holiday
1.5
Excellent location
1.5
Our stay was just what we needed! Our check-in was smooth, front desk staff very welcoming and professional, so we’re the staff in the parking area, as well as the cleaning staff. The hotel, the gym, pool and room was very clean. The room we had was mod king size bed, very clean linen, clean fluffy towels, all room utensils clean, no stains on any item.
The location of the hotel is just perfect, loved Legacy courtyard-added benefit 😉 The highlight was that we were able to watch a very important sports game on the outdoor big screen.
1.0
Rooms are new modern,clean and practical location is nice but Service is terrible,staff have no idea of the concept of hospitality.They need a lesson in general manners let alone guest service.
1.3
Stunning new hotel. Great for business or short stays.
1.0
Hotel was clean. Staff attentive. The food at the on site restaurant was absolutely awful. Rooms were comfortable
FAQs
How much does this hotel cost compared to others in Umhlanga?
The average price for a rental in Umhlanga is $168 per night. This rental is $19 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Umhlanga Arch. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Umhlanga Arch. Enjoy the water!
Is Hilton Garden Inn Umhlanga Arch pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Umhlanga Arch?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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