Econo Lodge Richmond
3.4
Average(407 Reviews)Hotel in Glen Allen, VA
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Richmond with free parking
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this hotel.
Econo Lodge Richmond offers 31 accommodations with air conditioning. Refrigerators and microwaves are provided. Bathrooms include showers.
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this hotel.
Econo Lodge Richmond offers 31 accommodations with air conditioning. Refrigerators and microwaves are provided. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels and pay movies.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Map of Glen Allen, VA
Available Rooms
Standard Room, 1 King Bed, Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Smoking
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible, Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.4
Average(407 Reviews)3.4
I recently had a very disappointing experience. I made a reservation through a third-party website and, in a rush, accidentally booked a smoking room for two nights. Upon arrival, I realized the mistake and approached the front desk to see if it could be corrected.
Unfortunately, the customer service was incredibly poor. Gail Patel, who is supposed to be the owner of the place, was completely unhelpful. When I explained the situation and requested a variation of the reservation, he was very closed-minded and dismissive. He offered to charge me an additional $25 per night to switch from the smoking room to a non-smoking room, which I was willing to accept, but he refused to cancel the second day that was booked by mistake. I eventually offered to pay more for one night, but he was unwilling to to do anything.
Despite my efforts to come to an arrangement, he remained uncooperative. Ultimately, I decided not to stay due to the lack of customer care. To make matters worse, the lobby was dirty and cluttered with a lot of stuff around, which is not very professional.
This is not the kind of service one expects from a hotel. Good customer service and cleanliness are essential, especially in the hospitality industry, and this experience left a very bad impression. I am extremely disappointed.
3.4
Price
3.4
For the price the place was nice the area is not the best
3.4
Towels were old and worn.
3.4
It was a rather old property. The bathrooms have old stains on the walls and did not look clean. Towels are thin and only provided 2 of them. There is a Waffle House across the street so that was convenient for breakfast. It was ok for one night but I wouldn’t want to stay any longer than that.
3.4
Serviettes sales
3.4
I th
3.4
Needs big spraying
3.4
The room was disgusting, holes in the walls, floor rotting, in order to lay down i wiped everything down with bleach wipes. The iffice chair was broken, and it was not good thankful it was one night. I will not return. Go at your own risk!
3.4
Okay but dated. Fairly clean. Average pillows. Good A/C. Only had 1 half roll of toilet paper. Thankfully didn't need more. ;) It is what is. Staff was very nice.
3.4
Very seedy part of town...also hasn't been updated in many years
3.4
The front door had big air gaps. There were dead cockroachs everywhere. You could feel the springs in the bed. The bathroom door got shut and couldn't open it.
3.4
My daughter was traveling alone and tried to check in at 10:30 PM. The property couldn't find her reservation and told her they were completely booked. Not sure if it was hotels.com fault or the property but they were not sympathetic and did absolutely nothing to help her. They sent a young woman out to her car to deal with it herself Very unsympathetic and unprofessional.
3.4
The room was really dirty, dust everywhere, hair in the bathroom and toilet was filthy.
3.4
The room was not clean and had a horrible smell
3.4
When I tried checking into my room, they couldn’t find my reservation even though I had a confirmation number. So I had to pay for a new room. I Should’ve known at that moment to go elsewhere. The room was dirty. Towels in the bathroom were stained and shower curtain looked like it had black mold on it. Also had a broken towel rod just chilling on the counter. I also asked the front desk to borrow scissors and they told me they didn’t have any but I could see them in the pencil holder.
3.4
It was a quiet, safe, adequate, convenient location for our purposes. We were there for a wedding in Downtown Richmond and this hotel was 7 miles away and a lot less expensive. I didn't like that there was NOT a coffee maker in our room or shampoo and conditioner, even though I brought my own. The bedding and and surface areas were clean but the caulking in tub had mildew and the baseboards were dirty. I don't expect perfection but at least for the place to be cleaner than my home, since no one is living there. I will not stay here again.
3.4
Bedding was dirty!! Only 2 towels!
Door handle was broke and came off!!
Said there was breakfast but there wasn’t!!
Probably won’t stay here again!!
3.4
There was no hot water at the sink, and the heater made a loud noise the entire time you had it on.
3.4
We didn't really expect too much for a 2 star hotel, BUT it was gross. Hair on the sheets, dust on the end tables, medicine (pill) on the floor, mirror was not cleaned, toilet seat slides, shower had hair in it and the curtain was moldy. To top it off, you never go into the office. You use a drivethru window to check in and a dropbox to check out.
3.4
This place was dirty as can be, cigarette burnt holes on the sheets the bathroom towels were dirty,
Will not be going there ever again
3.4
The vehicles driving by are very audible from my room. Otherwise everything is satisfactory.
3.4
Rooms were outdated and dirty. Not a good part of town. My son has asthma and although the rooms say “nonsmoking” the entire room reeked of cigarettes. Bed bugs. I paid for 2 nights and left after being in the room for 20 minutes. It was so bad I decided to leave and just lose out on the money to go somewhere nicer so I didn’t even stay one.
3.4
This was a disappointing place to stay. Shower head did not work well, fridge was broken , microwave and alarm clock as well. The room was not throughout clean and it was smelly. We asked for a non smoking room, but someone had smoked there before as they left a cigarette butt. Front desk was useless and they did not do anything to accommodate us to a different place. And finally the internet service was useless as well.
3.4
When I was booking online, I still had some concerns about it, as some of the reviews are not that friendly. Actually, I was here, I am quite satisfied with it. Everything is very nice, it's clean, quiet and convenient. there are many restaurants nearby and it is very close to I95.
3.4
Not able to be canceled after I made a mistake on booking weeks in advance. Thanks for just taking my money.
3.4
Arrived at check in time, room not ready. waited 30 minutes, still not ready. finally got in and it was nasty. burn holes in blankets, no towels, soap nothing!!!! Then housekeeping made racial slurs towards me. staff was zero help and did not even care. The staff was so loud and ugly that 4 others checked out due to this incident. These rooms are never deep cleaned... absolutely disgusting.
3.4
Good for a one night stay, definitely gets the job done at an affordable price. Room could use a little updating.
3.4
This Econo Lodge was absolutely thilthy. We were booked for 2 nights. If it weren't for the fact that we checked in at 11:00 pm on the first night and had no where to go we would have cancelled both nights. The front desk did say they would initiate a refund for the 2nd night, but someone needs to look into them using the Econo Lodge name. This is not like an Econo Lodge.
3.4
Good location
3.4
Check-in was done at an outside window with manager behind a "bank like" protected shield and the lobby door was locked. The floor was sticky and dirty and our sheets were still damp from washing. Hotel information indicated a continental breakfast would be served in the lobby but when I tried the door it was locked and then they told me to go to the Waffle House across the street.
3.4
It smelled like mold. The room had not been clean. Dirt was all over the floors inside the dresser. The ac was extremely loud and dirty. When asked to move to another room non were available and it was no refund. Couldn’t take the smell so had to leave and stay somewhere else.
3.4
Bed was gross, shower even more disgusting, reserved a non smoking, but definitely was in a smoking and no breakfast as stated on the site. Not going to stay there again.
3.4
The place was absolutely filthy in a seedy part of town.
3.4
The smoke detector was missing. The wood floors hadn’t been mopped in ages. Just an hour of walking around in socks and our socks were filthy. Several of the towels had stains and/or holes in them. Had to clean the tub again. The key to the room stopped working some time in the morning looong before check out. I guess you get what you pay for.
3.4
The hotel was in a area convenient to stay close by during Covid-19 so we did not have to be out in public no more than we had to the staff was very nice and the room was comfortable for our stay
3.4
The hotel was in a area convenient to stay close by during Covid-19 so we did not have to be out in public no more than we had to the staff was very nice and the room was comfortable for our stay
3.4
Very clean room. Staff was friendly and accessible. It's not a 5-star hotel but, very acceptable for anybody looking for a one or two nights stay. Has plenty of places to eat around it along with a Food Lion in the shopping center behind it and a Walmart just down the street so many conveniences while you are there. Highly recommend this for anybody traveling through that area.
3.4
Property did provide a "cheap" overnight stay...the "non-smoking" rooms still smelled of smoke that had been sprayed over. Then my family woke up in the morning early to get ready to leave and the place had NO WATER..so no bathroom, shower ect. I contacted Expedia twice to try and get a refund and they kept claiming they could not get a hold of the property manager..I spent over an hour with customer service both times.
3.4
Peaceful, relaxing and quiet
FAQs
How much does this hotel cost compared to others in Glen Allen?
The average price for a rental in Glen Allen is $153 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Econo Lodge Richmond. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Econo Lodge Richmond pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Econo Lodge Richmond?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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