Luna Palace Hotel and Suites

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 1 Bedroom | In-room safe, blackout drapes, iron/ironing board, free WiFi

3.8 / 5.0

Good(693 Ratings)

Hotel in Mazatlan

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family fun on the beach, with outdoor pool, near Cerritos Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a children's pool.
Luna Palace Hotel and Suites offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

This Mazatlán hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Gym or Fitness Center

Garden

Map of Mazatlan

Nearby attractions

Malecón de Mazatlán

8.5 mi

Maritime Navigation Lighthouse

Available Rooms

Junior Suite, Kitchenette, Partial Ocean View

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Family Suite, 1 Bedroom

2 Double • 2 Single

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Studio, Kitchenette, Ocean View

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Kitchenette, Garden View

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Kitchenette, No view

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Luna Palace Hotel and Suites

$$$$

3.8 / 5.0

Good(693 Ratings)

Hotel in Mazatlan

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Gym or Fitness Center

Garden

Map of Mazatlan

Nearby attractions

Malecón de Mazatlán

8.5 mi

Maritime Navigation Lighthouse

Available Rooms

Junior Suite, Kitchenette, Partial Ocean View

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Family Suite, 1 Bedroom

2 Double • 2 Single

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Studio, Kitchenette, Ocean View

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Kitchenette, Garden View

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Kitchenette, No view

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.8 / 5.0

Good(693 Ratings)

5.0 / 5.0

Jul 2024

Excellent

5.0 / 5.0

Jul 2024

Property was well situated, plenty transportation around. Really loved the beach access, and poll area. Staff at pool was great, reception staff was nice especially the door attendant he was awesome. Overall nice place to stay very quiet at night .

1.0 / 5.0

Jun 2024

Food was terrible. Service was bad. Not friendly at all.

5.0 / 5.0

Jun 2024

Hotel is good very family-friendly

1.0 / 5.0

May 2024

Not well

5.0 / 5.0

Apr 2024

It’s beautiful!! Close to the beach..it’s calm and peaceful…

3.0 / 5.0

Mar 2024

UNABLE TO MAKE FUTURE RESERVATIONS AT THE HOTEL.

4.0 / 5.0

Mar 2024

Simple, clean, well kept and quiet. Lovely pool.

4.0 / 5.0

Feb 2024

Smaller property with nice pool and beach access. Access to the property for people staying at sister resorts nearby made it a bit busier poolside at times but was was likely due to Mardi Gras approaching toward the end of our stay. Did not do all inclusive as there are plenty of great dining options around. Some that did all inclusive said they had trouble getting service but the staff seemed attentive to us. Might be worth doing a breakfast plan if available as it looked pretty good. Nice to have a kitchenette with full size fridge, stove and microwave/oven combo and coffee maker. Did the smaller suite but would do the one bedroom due to the larger patio and separate bedroom but for as much time we were in the room the studio was fine. Mostly mature guests so quiet for the most part. Some families visiting from other sister resorts had kids but staff made sure they were supervised and not horsing around. Beach area is a fair size and well kept. The Star and Océano Palace resorts had more action and noise with bands. Easy ride (100 pesos) to the heart of golden zone and other areas with pulmonías or truck cabs. 250 ish to city centre. Most rooms have an ocean view and even the pool view included some ocean exposure. Would stay here again but some guest were saying they are going to renovate or expand into tours. Not sure but with the number of locals who were touring for timeshare or purchase didn’t make sense. Would definitely stay again if available!

5.0 / 5.0

Feb 2024

Great place

4.0 / 5.0

Feb 2024

Great location with some really good restaurants near by. Overall staff was great. Poula at the desk was lovely. My Spanish could definitely be better but I feel that some English by staff could also be better I tried to look after the staff daily with gratuity because I know that’s how they make a living. I did have a garment go missing from my room and nothing was done about it. Disappointed 😢

5.0 / 5.0

Jan 2024

We stayed here before and this time we saw that everything is renovated and looking very nice,loved the look of the gardens and the new paint !!!

5.0 / 5.0

Jan 2024

Had a great and peaceful time. W’ll come back

5.0 / 5.0

Dec 2023

Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!

4.0 / 5.0

Nov 2023

The cleanliness of the common areas is excellent 👌

2.0 / 5.0

Nov 2023

Reception and other staff need to be trained on customer service. Towels were snatched out of my hands and I was not able to get accommodations for handicapped family members. Restaurant staff was awesome.

1.0 / 5.0

Nov 2023

advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service

5.0 / 5.0

Nov 2023

Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.

5.0 / 5.0

Sep 2023

Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.

2.5 / 5.0

Sep 2023

Very nice resort, with a beautiful pool.

1.0 / 5.0

Aug 2023

Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!

5.0 / 5.0

Jul 2023

On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.

4.0 / 5.0

Apr 2023

We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.

2.5 / 5.0

Feb 2023

Another great stay at Luna Palace. One of the best spots in all of Mazatlan.

4.0 / 5.0

Feb 2023

We had a nice stay. Pool area was very nice but water was quite cool. Some coffee is the room would have been nice!

2.5 / 5.0

Feb 2023

Spent two weeks at Luna Palace. We had a room right on the beach. Wrap around balcony. Super clean accommodations. Close to numerous restaurants and convenience stores. All the staff very gracious and helpful. Paola, at the front desk, upgraded our 2nd week. The greeter, Jesus, has been there for almost 25 years. Can't wait to go back!

4.0 / 5.0

Feb 2023

Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.

5.0 / 5.0

Feb 2023

Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.

3.0 / 5.0

Jan 2023

Customer service can be improve as not all staff were friendly! Also, called front desk one time for towels but came more then an hour late!

4.0 / 5.0

Dec 2022

I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.

4.0 / 5.0

Nov 2022

This property was being renovated during our stay. I was lucky enough to get one of the recently renovated rooms. The workers started promptly at 7:00 a.m. and quit at 6:00 p.m. Being an early riser, this was not an issue for me. The workers were very respectful and there were no issues in that regard. The housekeeping staff and the front desk/bell hop were all capable and pleasant. My only criticism would be of the restaurant/bar service, especially in the afternoons. This has always been an issue at this hotel. Overall this stay was a good one.

5.0 / 5.0

Nov 2022

Excellent location Best beach Great rooms

4.0 / 5.0

Sep 2022

I was shocked at the unconcerned attitude of the room getting flooded during storm. Don't go during rainy season, otherwise great spot. Bed is hard if you like that, on beach and beautiful.

1.0 / 5.0

Sep 2022

It’s ok

2.0 / 5.0

Aug 2022

The receptionist at the front desk Karla and Paola were awesome! They helped us with a late checkout and got us a taxi for the airport! Very helpful and professional!

5.0 / 5.0

Jun 2022

Stayed from 5/30-6/4//22 with my family of 4- it was absolutely beautiful. Check in staff was friendly and made sure we had everything we needed. Ivan & Frank from the bar provided exceptional poolside service. Dinners prepared by the chef, Julio, were amazingly flavorful- especially his chile de arbol salsa. The breakfast buffet was delicious with plenty of options to choose from. Our server, Nein went out his way to provide excellent, friendly service. Housekeeping was friendly and thorough, gatekeepers kept the hotel grounds safe & secure. I will definitely be returning to Mazatlán and staying at the Luna Palace.

1.0 / 5.0

May 2022

Horrible experience. Booked for 6 days! Left our first night there! Gross!!!

2.5 / 5.0

Mar 2022

Very safe place

2.5 / 5.0

Dec 2021

Very quiet and the staff are so friendly. Love staying here

2.5 / 5.0

Nov 2021

Totally loved it! We arrived early and our room was not ready but we only waited for 20 minutes. Staff is super friendly. Pool and beach area are beautiful and super clean. The location is perfect.

FAQs

How much does this hotel cost compared to others in Mazatlan?

The average price for a rental in Mazatlan is $187 per night. This rental is $72 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Luna Palace Hotel and Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Luna Palace Hotel and Suites. Enjoy the water!

Is Luna Palace Hotel and Suites pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Luna Palace Hotel and Suites?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Luna Palace Hotel and Suites

Hotel in Mazatlan

Reasons to book

About this hotel

Amenities

Map of Mazatlan

Nearby attractions

Available Rooms

Junior Suite, Kitchenette, Partial Ocean View

Family Suite, 1 Bedroom

Studio, Kitchenette, Ocean View

Junior Suite, Kitchenette, Garden View

Junior Suite, Kitchenette, No view

Luna Palace Hotel and Suites

Hotel in Mazatlan

Reasons to book

About this hotel

Amenities

Map of Mazatlan

Nearby attractions

Available Rooms

Junior Suite, Kitchenette, Partial Ocean View

Family Suite, 1 Bedroom

Studio, Kitchenette, Ocean View

Junior Suite, Kitchenette, Garden View

Junior Suite, Kitchenette, No view

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Mazatlan?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Luna Palace Hotel and Suites pet friendly?

What amenities are available at Luna Palace Hotel and Suites?

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