Only downfall was the door closest to our room was broken.

This was terrible and we did not stay. The air conditioning in the room did not work properly, the water was out (not the fault of the hotel because there was a water main break) the beds were caved in and the whole place was just really run down. There was a door that led outside that did not close all the way. Made me feel unsafe. We told the front desk we would not be staying and we left and now have to figure out how to get our money back because we booked through hotels.com

Great customer service. Nice hot tub. My room card stopped working and they fixed it right away

Beautiful location within walking distance to the lake, restaurants, and gas station. Pet friendly for my dog which was great.

We were very disappointed in the property. The beds were fine but did not feel that the room was clean. It desperately was in need of repairs also. In the shower area there was black duct tape on the wall and lots of holes in the walls. Upon entering the room it smelled like someone had been smoking in there at some point. The chair in the room had spots on it and the overstuffed chair did not look clean. We felt that what we were charged was way too much for the quality of the room. The carpets looked dirty and the door to the room did not fit well. We definitely would not stay here again. It needs a deep cleaning and lots of repairs.

This was a nice hotel and convenient to an event in Dexter. The only down side was the sound isolation. We were next to the lobby and we could hear everything going on outside the door.

My meeting date was changed last minute and the property was unwilling to change my reservation date.

The jet tub in our room was amazing. Breakfast was great. Bed was comfy. Room did smell like cigarettes, but maybe it was lingering from when you could smoke in the rooms.

Charged more than $40 more per night than Hotels.com reservation said I would be. Put on floor with barking dogs.

Good place to stay

The hotel looks and feels worn out. The carpeting and the draperies need refurbishment. The gym is not open due to needed repairs and the hot tub is closed. The cleaning crew works to keep the rooms clean. Our room smells musty. It needs a dehumidifier in it.

No issues here. Nice clean facility

Where do I even begin? The bathroom was full of mold, the room itself was very old and outdated, the eggs for breakfast were not even edible, the staff at check in was very unpleasant. Need I go on?

Exercise room closed, being used as storage. Property in shabby condition. Broken tiles around pool. Holes in walls. Hair dryer in room had bad cord. The underside of the desk and chairs arms were coated with something sticky.

The hotel staff acted like we were interrupting his work day to check in.

The bed was comfortable. Location was close to our family. The service was excellent. We stayed almost a week and clean towels and tidying up were made on a regular basis. Indoor pool and hot tub were nice. The breakfast presented a variety of options, which was nice.

Rooms were a bit dated, but very clean and comfortable. Only reason for a 4 star instead of a 5 is that the bathroom fan was not working. So when taking a shower got very steamy and hard to dry off

Weekend evening desk clerk was difficult to understand and not at all personable. No eye-contact. No reciprocal greeting as we returned in the evening.

Nice

Staff cheerful and helpful

Perfect for a couple night stay for a clean and affordable option outside of Ann Arbor.

Everyone friendly and helpful. Breakfast good and dining area very clean.

Refunded immediately for filthy room. Dust, spills, food crumbs, stains, spit, and oily fingerprints that should have been cleaned were present on most surfaces.

Out dated room shower could only fit maybe 250lbd 5 10 person at most

The person that checked us in wasnt very friendly felt like i was bothering her.

We were told our room would not be cleaned until we left. The pool towels are never available and when we requested them we were told that they were be washed. Which could be understandable if they were generally available and they had periods where they were low, but the fact that they are always unavailable is not ok. Breakfast is not fantastic and the waffles are “all out” It’s a shame. The door to our room has an inch gap from the bar of the door to the carpet so we can hear the noise from doors closing and guests coming and going. Staff is pretty much always out of sight and we have not had anything in our room replenished. Very frustrating and very hard to deal with the un professional hospitality of this place. NEVER AGAIN. I suggest finding a hotel that has their “stuff together “

This property needs to be updated, my room was outdated room 114....it had red stain on carpet by chair, scratched up refrigerator, sunken in chair....it was not eorth almost $100

Very nice staff, very clean hotel. Safe area to stay....

I had to pay an addition $50.00 to check in 2 hours early. The entire price to stay for a day was only $80.00 and I felt that $50.00 was really disrespectful to someone who travels alot to ChOICE hotels. I will not stay here again. Phone was out of order and they never fixed it. And the room was so DARK I could barely see even with all the lights on. The windows were not locked when I checked in and the hallway was incredibly dirty and the entry door was not secure. Someone had broken the lock and it's not safe for us who travel alone because anyone can enter. This property is poorly managed and insensitive to their loyal customers, for which I am NOT longer loyal.

Overall fine property for price and our needs for one night. Needs repairs, updating. Did NOT appreciate the staff person we saw go into a room two doors down from us which only minutes later was oozing cigarette smoke from under door into hall. This then occured multiple times in the next twelve hours. Really? We would have complained to staff, but clearly all knew what she routinely does. Ridiculous.

It is a very clean hotel, just a little older. Pros: Clean, comfortable bed, reasonably priced, ample parking. Cons: One elevator, understaffed, stand up shower does not protect the floor (you’ll need extra towels for sure), tvs not updated (no Peacock/Netflix, etc. Just DirecTV). Overall we would stay again because we love the town and it’s fairly priced!

Would stay again