Candlewood Suites Newport News/Yorktown, an IHG Hotel
4.1
Excellent(308 Reviews)Hotel in Newport News, VA
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Yorktown hotel in Central Newport News with a fitness center and a 24-hour business center
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Weekly housekeeping is available.
Candlewood Suites Newport News/Yorktown, an IHG Hotel offers 59 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium digital channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Weekly housekeeping is available.
Candlewood Suites Newport News/Yorktown, an IHG Hotel offers 59 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium digital channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.
This Yorktown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Gym or Fitness Center
Map of Newport News, VA
Available Rooms
Studio Suite
1 Double • 350 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom (1 Queen Bed)
1 Queen • 1 Sofa • 525 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 2 Double Beds
2 Double • 350 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed
1 Queen • 350 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed, Accessible (Mobility)
1 Queen • 350 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.1
Excellent(308 Reviews)4.1
Dusting is important because if left weeks
on end dust will adhere to surfaces and will
now need liquid cleaner.
4.1
Quiet, Clean, Courteous staff.
4.1
Very very nice room! For $150 a night I got a room with a kitchen, business desk, and couch. Fantastic room.
4.1
We arrived around 7 p.m., nobody was at the desk. We waited for 3-4 minutes and somebody walked behind the counter holding a bunch of laundry (looked like wet bedsheets) that she carried out of view. She came back to the counter and gave a basic version of customer service that doesn't get a complaint, but lacked a certain warm welcome that you hope for when visiting a new hotel. Sometimes it's artificial or it's phoned in. This time is was a bland mix of "I don't want to be here" but "I don't intend to get fired". It was the lowest version of adequate, but still adequate.
The room smelled dank, like mold/mildew. Our noses adjusted and we would forget, until we went out and came back. It got worse every time, but we kept getting use to it. Probably should have switched rooms. The room itself, including linens, towels, kitchen, fridge, and bathroom, was pretty clean. There was somebody's smashed black sock or underwear we discovered under the corner chair when we were packing to leave. We left it there. The shower pressure was poor. Usable and disappointing. Pillow were made of a new kind of memory foam, the kind that are very puffy at first, but so flat when you lay your head down, all you have left are memories of what it's like to have had a pillow. The bed itself was super comfy, like sleeping on a dream.
The hallway reeked of pot on day 1, but gone by day 2.
We checked out earlier than originally planned. Checkout at 2 a.m. was A+ and that person was kind and sweet.
4.1
The hotel was nice, the staff was very friendly and helpful. The only negative comment I have. That our room smell like stale cigarettes.
4.1
The suite was very clean and bed was comfortable. Kitchen had all necessary items, would stay there again. On the pricier side, for NNews this is oddly expensive.
4.1
It was great!
4.1
It is close to I64. The site was clean, quiet, and comfortable. It's a great place to stay.
4.1
Love the space, suit is great. Clean, good shower. Only issues - Smelled very smoky in our room that was non smoking. Also, no water or ice in the hotel.
4.1
Everything was great,but you could see that the rooms are in need of a remodeling
4.1
When we checked in - the from desk clerk gave us the wrong room. He gave us keys to another guests room who was still staying there. Luckily, that guest was not in the room at the time or that would’ve been very awkward. This mistake though innocent and honest; really posed a huge security risk and question for us. The new room we did get was not the room we reserved. We had reserved a room with 2 double beds but the room we got was only 1 bed and a sofa bed. Which made it tight for our family of 4.
The side door of the building was always open which again was a security risk to guests staying there. It wasn’t secure at all which we did not like as we were traveling with 2 small children.
The only positive of this hotel was that it was in close proximity to stores, food and the interstate.
4.1
The beds and pillows were very soft and plush. The location was easy to get to.
4.1
Very nice and clean!
4.1
Candlewood suites is in a good location with Restauraunts nearby. The room was nice and updated. We would definitely rebook at Candlewood suites. We were looking for the ice machine but realized there was an ice maker in the fridge. Parking was easy and well lit.
4.1
After the situation that I had just come from, this was a slice of heaven, and a very need for positive experience. I can’t find one thing to complain about. My room was absolutely clean.
The front desk were friendly people, welcoming, smiling. I loved my little kitchen, and the bed was extremely comfortable.
I highly recommend anyone to stay there. It’s wonderful and I’m gonna go back again.
4.1
It was close to most stores and easy to get on and off the highway.
4.1
The construction in front of the property made it difficult to find.
4.1
Great Staff
4.1
booked 5 months in advance & when i got there my room was not available , they tried to make me pay for a second room. bath tub had an orange sized hole in the side sink was cracked . Smoke detector had toilet paper wadded around it .outside patio wall almost fell over when i leaned on it & it is no longer like the the picture . Back door had shattered glass . I was afraid to use any of the dishes without washing it first , the entire place is poorly maintained & should be shut down for safety violations .
I got lucky & found another place for the rest of the week that was great . Very deceptive pictures for this listing . More like a low rate budget motel . The rooms have a gross smell . The shower head was even rusty .
4.1
Very quiet, and reasonably clean. The refrigerator could have been replaced. Didn't stay as long and waiting for a refund. Had a death in the family for the short stay
4.1
Awesome facilities! The beds however were not Queen size, and really close to the wall! My wife and I slept in the separate beds. Otherwise, great -- definitely I will return! Awesome staff!!
4.1
Nestled off the beaten path just enough to be quiet and comfortable. Close enough to get to everything. Staff was friendly and accommodating. Beds sit high. Im 5ft, 4in and it took more than a little hop to get into bed.
4.1
Nice place; staff was very accommodating
4.1
On first entry, the room appeared clean but we were disappointed to find raw meat left in fridge, moldy coffee filter in coffee pot, no extra coffee, 1/2 roll of TP with no extra, no trash can in bathroom, shower curtain spewed with something red- brown?? While the staff were apologetic, they didn’t seemed overly concerned.
4.1
A
4.1
Convenient location. Safe and clean. Would stay again.
4.1
Amazing!! Ladies at front desk were so kind and accommodating. We ended up with the last room which was supposed to have a pull out couch in the living-room for our friends and did not. Definitely be aware and check with the hotel on this before booking. The general manager, Brandy, was so kind and helpful with working with me and hotels.com to resolve this. Even let me take some extra dove body bars home with me! Room was very clean and the bed was surprisingly very comfortable unlike the normal rough sheets they were actually really snug with a very fluffy comforter. Hotels.com lists the check out @noon, the time is actually 11am and the front desk lady was very kind in letting us know and extending our check out with no penalty! Besides the missing pull out couch and no remote for the tv’s, our stay was wonderful!
-Brie
4.1
I was charged twice for the same stay I booked through Expedia and someone from the hotel called me the next day to check me in and I was assured that when I checked out I would be refunded the extra charge but I have not been refunded I paid 436 for my stay and I got charged an additional 429 for the same stay and all of my banking records indicate that I was charge twice for the same stay and I was assured by the general manager that I would be refunded when I checked out so I will give it a few more days and see if what I was told is the case but so far I’ve been charge double for the same stay. I still have my banking records that indicate that I have indeed been charge twice for the same stay at candlewood suites Yorktown if you need to see proof I will gladly provide it for you. An employee of the hotel asked me if my situation was resolved and I told her it was and then the next day I was charged the additional 429.04 that was supposed to be refunded to me because I had already paid 436 through Expedia for the same stay
4.1
Staff not prefessional and place is fairly clean.
4.1
Overall properly is nice. I liked the pond in the back
4.1
Spacious room, nice area to walk out dog, nice check in staff
4.1
Happy with just about every thing, clean room, comfortable bed,
Disapointment well no breakfast.
Hilton next door has a wonderful breakfast.
4.1
Little tight on parking spaces but I did find the last one. The room was very clean and comfortable. Checking in was great and the young lady working the front desk was extremely polite and knowledgeable. Wish they had a continental breakfast.
4.1
The room was clean and overlooked the lake which I thought was very nice. While parking was free and easy the location of the hotel made everything walkable. I didn't need the car always so that was nice. I had a great stay. Thank you.
4.1
Great
4.1
Loved the room will be staying again
4.1
I was satisfied
4.1
Clean
4.1
Called in stinky hallway from trash sitting so long. There was a trash can on every floor and sinxe customers stay longer periods they put theit trahs in the bins. It would be nixe if stadf cleaned those out before rhe stairwells got stinky. I was there two weeks and it was quire bad the whole time.
The drawers in my rom wouldnt stay shut, lots od mainrwnanxe issues. Prevuous guesta put tape on the drawer to keep closed. Lots of residue. Loved that there is free launsry but one working washer makes it hard ro get your clothes clean.
4.1
Great staff, very accommodating. Great for families. I had the 1 queen bed suite which was clean, spacious, modern, with all the conveniences worthy of a family trip
FAQs
How much does this hotel cost compared to others in Newport News?
The average price for a rental in Newport News is $172 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites Newport News/Yorktown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Candlewood Suites Newport News/Yorktown, an IHG Hotel. Enjoy the water!
Is Candlewood Suites Newport News/Yorktown, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Candlewood Suites Newport News/Yorktown, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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