Hotel Novotel Santiago Vitacura
4.2
Excellent(540 Reviews)Hotel in Las Condes
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Family-friendly Santiago hotel in Vitacura with a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Hotel Novotel Santiago Vitacura offers 144 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Hotel Novotel Santiago Vitacura offers 144 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Las Condes
Available Rooms
Executive Room, 1 Queen Bed
1 Queen • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Twin Room, 2 Twin Beds
2 Single • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed with Sofa bed
1 Queen • 1 Sofa • 291 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 Queen Bed
1 Queen • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.2
Excellent(540 Reviews)4.2
The hotel is under renovation which means drilling, buzzing and all sorts from 9am-6pm. The wifi is super poor also in the rooms.
The biggest problem is the front desk staff. They must realize that renovations on site are not pleasant for any guest but they have zero empathy. Their response is - just deal with it. That's fine but you are in a customer service role. Show some empathy, kindness and consideration. Guests are still paying to stay at the hotel.
A drunk group woke us up at 2am. The reception did not answer the phone. They partied and made noise for a good amount of time.
Would not recommend this hotel until they finish renovations.
4.2
This hotel was a bit out of the way. It’s about a 20 walk to the nearest mall (where I took the hop on/hop off bus. But I walked around the the nearby restaurants by myself (female) and never once felt unsafe. The staff were really great and the room was really clean and comfortable. Totally recommend if you don’t mind being away from the action.
4.2
The hotel is 20 years old and you can see that in the room and amenities. The bathroom is dated and stained. Noise from 9 am through 6 pm. The 6th flour is under renovation so it was not a pleasant stay.
4.2
Great location. Within close walking proximity to malls. Long walk to Centro, but has nice views along the way.
The staff this morning was so extra helpful. I dont have the Uber App. But one of the staff found a way to Uber me to the airport in time. Top notch customer sevice!
4.2
I would like to suggest adding a sink in the toilet room. This will make it much more convenient.
4.2
The staff is very friendly and helpfu, recommeding and explaining the attractions, ATM, public transportions, and supermarkets.
Let me stay till 2 pm without additional charge since my flight was departuring at night.
4.2
Very good friendly service. Very considerate and thoughtful to offer customers' extra comfort during their trip
4.2
good
4.2
Good staff.
4.2
Perfect place
Very good hôtel with nice services
4.2
very accesible facility, friendly and attentive staff. great rooms with ample space
4.2
Excelente atención. Gracias
4.2
Room wasn’t on a normal hotel standart and cleanliness was not good either. Hotel service was very friendly and good though. Not sure if we were just unlucky with the room?
4.2
I like the Location and the cleanliness of the rooms.
I did not like the service at the restaurant, and the cold coffee all the time during the breakfast.
4.2
I the room service it was very nice
4.2
The rooms were for sure not luxurious when this hotel opened a few years ago… but they were probably meeting the quality requirements of Novotel, a 4 stars cost effective brand (with quite basic standards). Nevertheless, I am afraid not any refurbishment has been carried out since then and until the rooms are not renewed, guests will still be disappointed by their experience, below the legitimate expectations they could have
4.2
All good and all the covid measures with high standard
4.2
The prices that you are providing is including taxes, but staff at desk once you arrive pretend to charge you VAT. That is out of the agreed. The hotel is fare.
4.2
Good area in Vitacura, felt safe and comfortable.
Strange room layout, however, we got used to it.
Comfortable bed is a big plus.
4.2
Good value
4.2
Very nice neighborhood, very clean, great breakfast
4.2
It is a really nice hotel in a good part of town. It is a bit quiet but very safe and you can walk to many things. The staff had a great attitude and very committed to serving their guests.
4.2
The property was clean, great breakfast and the staff excellent. The property is convenient to walk around and quiet.
4.2
Great location, super good breakfast and breakfast timings.
Room configuration with toilette separate was a bit rare but ok. One can not change money at the front desk which made it difficult to have local currency upon arrival.
4.2
Great location close to the best restaurants amazing value
4.2
The bar was not very good. It was a big delay to get clothes dry cleaned.
4.2
Wonderful hotel. Almost everything is done right. Very kind and experienced staff at the reception desk and housekeeping; lovely breakfast; and a comfortable room. I was however surprised to find some wear and tear in my room, like loose wallpaper and mold stains. Not a real issue of course, but things I don't expect to see in a Novotel. The other thing that surprised me was the staff member who did the room service: he asked for a tip even before I got to bring my pen out to sign the bill. What was that about?! In spite of these two minor issues, I would recommend this hotel. The biggest competition is right across the road: the Hyatt Place has nicer rooms, but will cost you a bit more.
4.2
Very small room, bed wasn’t comfortable at all
4.2
Everything you need for a nice stay away from home.
4.2
Nice pland and Near downtown
4.2
Rooms need refreshing. Furniture getting old. The bathroom is a strange design.
4.2
2 types of hotel inn1: lobby and restaurant very modern , rooms a little bit old style
In general nice hotel , good staff , excellent position
4.2
Very old hotel. Hallway carpets are very old and needs changing. The room was big but very old. The bathroom was cramped, difficult to take shower due to glass partition. We had a flight issue and had to stay here for one night. Lobby and breakfast area is newish. Location near the bus to metro.
4.2
Hotel location and staff are good but facilities in bad conditions: corridors carpet and shower
4.2
GOOD LOCATION, THE ATTENTION WAS INCREDIBLE, EXCELLENT RESTAURANT
4.2
First time at this hotel. Friendly staff. Very nice property and good selection of breakfast items.Especially liked the lobby area and the abundance of indoor and outdoor seating areas for meetings, eating or drinking. Highly recommend this hotel. Very good WiFi.Good value overall.
4.2
Hotel staffs were friendly and helpful. Room needs upgrade. Location is OK.
4.2
Weel service, old carpets and bathrooms.
4.2
It's 3.5 star hotel, consistent with quality and brand name of Novotel.
4.2
Our stay for 3 nights was very good. The room is spacious, the breakfast is excellent, and the reception staff are very helpful. There are a lot of channels on the TV, including CNN International and HBO. The location is a bit out of the way -- there really is no Metro stop within walking distance -- but the taxi ride to the Metro is inexpensive. Probably our only complaint is that the toilet and the sink are not located in the same area of the room, which struck me as odd.
FAQs
How much does this hotel cost compared to others in Las Condes?
The average price for a rental in Las Condes is $120 per night. This rental is $7 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Novotel Santiago Vitacura. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Novotel Santiago Vitacura. Enjoy the water!
Is Hotel Novotel Santiago Vitacura pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Novotel Santiago Vitacura?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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