Hakuba Onsen Ryokan Shirouma-so
Ryokan in Hakuba
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
About this ryokan rental
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a plasma TV, as well as a toilet with electronic bidet and air conditioning. Other amenities include premium bedding, down comforters, laundry facilities, and towels.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Map of Hakuba
Available Rooms
Beds not specified
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Beds not specified
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
I can not more highly recommend Shirouma So!
The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day.
I would definitely stay here again!
1.5 / 5.0
Amazing experience with amazing staffs
2.5 / 5.0
Nice location. Restaurants close by. Friendly staff. Pity no individual shower facilities inside room
1.5 / 5.0
Very nicely decorated hotel. Timeless Japanese style but freshly decorated. Very modern feeling. Staff is very kind and provide excellent level of attention without being intrusive. Onsen is a little bit small but very good. Very good service provided by the owner all along our stay. Breakfast was very good and had a good variety of food offered. Staff speaks good English and was kind to call before our arrival to verify check in time and if anything was needed. Hakuba area is lovely and the hotel has a great view on the moutain. Room was spacious, clean and nicely decorated. Recommending this hotel to anyone!.
1.5 / 5.0
Great place, top service, staff very helpful!
2.5 / 5.0
一流的服務和質素極高的早晚餐。Excellent services and quality of breakfast and dinner.
1.5 / 5.0
Really nice Ryokan. Great services from the owner, GM to all staff. 5 minutes walk to Happo-one and easy access to shuttle buses to other ski resorts. Only if there could be on open air onsen it will be perfect.
2.5 / 5.0
Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner.
The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time.
2.5 / 5.0
Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner.The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time.
1.5 / 5.0
It was amazing!
2.5 / 5.0
We were made to feel like 6 star guests. Proximity to ski facilities was just 10 mins walk away. Kaiseke and breakfast was way above average. Since there is little else to do but ski and stay in the hotel, it made a huge difference that it was marvellous. I will make a trip back next time Im in Japan.
2.5 / 5.0
We were made to feel like 6 star guests. Proximity to ski facilities was just 10 mins walk away. Kaiseke and breakfast was way above average. Since there is little else to do but ski and stay in the hotel, it made a huge difference that it was marvellous. I will make a trip back next time I'm in Japan.
2.5 / 5.0
Great staff, clean and tidy traditional Japanese hotel. The Onson is slightly small but modern and tidy.The staff make this place! Can't do enough for you! Would recommend to others.
1.5 / 5.0
Absolutely perfect!!! We loved this place. The innkeeper's are super nice and helpful. Very humble family. I was worried about sleeping on the tatami and mats on the floor, it turned out to me more comfortable than regular beds and mattresses. We slept very well. Hot springs bathhouse inside hotel was super nice, luxurious and clean. Love it! Highly recommend
1.3 / 5.0
Absolutely perfect!!! We loved this place. The innkeepers are super nice and helpful. Very humble family. I was worried about sleeping on the tatami and mats on the floor, it turned out to me more comfortable than regular beds and mattresses. We slept very well. Hot springs bathhouse inside hotel was super nice, luxurious and clean. Love it! Highly recommend
2.5 / 5.0
This is a FANTASTIC hotel, we stayed for just 2 nights, but wished we could have stayed longer. I don't usually rate hotels on any site, actually this is my first ever rating. But it deserves a 5 star rating. Very helpful, delicious food, warm cosy room, super clean, all in all a top place.
1.5 / 5.0
It is a lovely, elegant ryokan with a beautiful onsen and very nice and helpful staff. The dinner was very delicious and absolutely worth the money. Unfortunately, we stayed only one night. If we were to come back to this part of Japan, we would definitely stay in this ryokan. It has our highest recommendation.
2.5 / 5.0
what a well ran hotel. this place tops 5 star resorts as far as service. They went above and beyond as innkeepers.
1.3 / 5.0
First and foremost the staff, led by a gentleman named Toshi, was incredible. So friendly and helpful. The food which was mostly traditional, was delicious!They offer discounted lift tickets and a discount at a nearby rental shop as well (which was also very friendly and helpful). They allow private access to their onsen, which is great for couples.The room was a great size, and we thoroughly enjoyed the ryokan experience.
1.5 / 5.0
First and foremost the staff, led by a gentleman named Toshi, was incredible. So friendly and helpful. The food which was mostly traditional, was delicious!
They offer discounted lift tickets and a discount at a nearby rental shop as well (which was also very friendly and helpful). They allow private access to their onsen, which is great for couples.
The room was a great size, and we thoroughly enjoyed the ryokan experience.
1.5 / 5.0
The hotel was in a great location. Feels like a old Japanese hotel with the modern amenities. Breakfast was a great deal and dinner looked nice. Would go back again.
2.5 / 5.0
This is a once in a life time experience to stay at this beautiful Ryokan run by a local family for over 80 years. The traditional room we had was large and beautiful, with the view of the mountains. Staff members are all helpful and made us feel at home. Toshi the proprietor helped us with travel plans back to Tokyo. A driver from the hotel drove us to and from the train station so we could re-arrange our train trip with the station staff. We had breakfast at the intimate hotel restaurant. Both Japanese and western dishes are served. The quality of the food is excellent.
2.5 / 5.0
This is a once in a life time experience to stay at this beautiful Ryokan run by a local family for over 80 years. The traditional room we had was large and beautiful, with the view of the mountains. Staff members are all helpful and made us feel at home. Toshi the proprietor helped us with travel plans back to Tokyo. A driver from the hotel drove us to and from the train station so we could re-arrange our train trip with the station staff.
We had breakfast at the intimate hotel restaurant. Both Japanese and western dishes are served. The quality of the food is excellent.
2.5 / 5.0
Excellent hotel, great location for village and slopes, very friendly and helpful staff. Authentic Japanese style excellent
1.3 / 5.0
We had a week at this great Ryokan. It is built in a traditional style, but everything was in immaculate condition. The position was great and within walking distance to the Happo ski field, and even closer to the bus station for transfers to the other ski fields and the bus back to Nagano. There are dozens of restaurants near bye, but if you dont want to wait, then book a day in advance. The onsen at the ryokan was small, but relaxing. We had breakfast there daily, and it was delicious. There was a coffee machine, juice and toast, a hot dish as well as rice and soup. The owner, Toshi, was very friendly, gave advice about where to ski and had good English. Ask him about the coupons which give you an included lunch with the ski lift passes at some resorts. He can also sell you discounted tickets to Happo. His mother did the cooking and came out from the kitchen to say good morning in Japanese.
1.5 / 5.0
We had a week at this great Ryokan. It is built in a traditional style, but everything was in immaculate condition. The position was great and within walking distance to the Happo ski field, and even closer to the bus station for transfers to the other ski fields and the bus back to Nagano. There are dozens of restaurants near bye, but if you don't want to wait, then book a day in advance. The onsen at the ryokan was small, but relaxing. We had breakfast there daily, and it was delicious. There was a coffee machine, juice and toast, a hot dish as well as rice and soup. The owner, Toshi, was very friendly, gave advice about where to ski and had good English. Ask him about the coupons which give you an included lunch with the ski lift passes at some resorts. He can also sell you discounted tickets to Happo. His mother did the cooking and came out from the kitchen to say good morning in Japanese.
1.3 / 5.0
Very comfortable stay and very good services from the staff! We stayed in a room with mountain view and the view was majestic and wonderful. When we were leaving, the hotel keeper even drove us to the train station and helped us arrange our train tickets before he left us. Very satisfied with every bit of this hotel!
2.5 / 5.0
Wonderful staff, meals and room. Would highly recommend staying here to relax and enjoy the natural beauty of Hakuba.
2.5 / 5.0
Mix between traditional style and onsen hotel.
Onsen open at select times, so ask for those hours.
Room is large and comfortable, probably can fit about 3-4 people if asked.
Dinner/breakfast is extra cost, so ask before what it is.
Breakfast was delicious and plentiful. It was mix of Japanese style and Western style. Staff was very forgiving of American inquiries.
2.5 / 5.0
We went to Hakuba on a skiing holiday and wanted to experience the local culture as well. So we decided to stay in a Ryokan. Great choice. If you want the total Japanese experience this is the place to stay, you won't be disappointed.
2.5 / 5.0
A nice cozy hotel in the center of Hukuba town. Shuttle bus near by to connect to verious ski base station. 8-10 minutes walk to the Gondola and lift at Hakuba-One ski area. Good onsen facility in the hotel. Very friendly staff, Family run business.
2.5 / 5.0
My daughter and I stayed at Shirouma-so for 5 days in January for a ski trip. We decided to stay in a Ryokan to have a complete Japanese experience. We were not disappointed!! Toshi and the staff were extremely warm and welcoming. The room was exactly what we wanted in terms of traditional Japanese experience. The traditional breakfast was delicious. Overall, cannot fault our stay at all. It was superb!!
1.0 / 5.0
Spend 7 nights at the Japanese Hotel and it was a very nice stay. I came with my daughter and thought the service was excellent and the breakfasts also excellent. My daughter did not like the beds (traditional Japanese) as she thought they were too hard. Otherwise difficult to find any problems.
2.5 / 5.0
The Ryokan Shirouma-so was excellent. I was there with my wife and two children (ages 13 and 11). This ryokan owners are FANTASTIC and they truly know the meaning of great service. They went out of their way to ensure our stay was truly comfortable and easy (despite the fact we are American and speak almost no Japanese).
2.5 / 5.0
Having been to Hakuba several times, staying in western style accommodation, I thought I'd try a traditional Japanese ryokan. The Shirouma-so came recommended online so I used Expedia to book my stay. I have no regrets. My time there was superb. A quick walk to the slopes & chairlift at Nakiyama ski area. Home-made food prepared & served by 'Mama', mother of the family-owned ryokan. And her son Toshi, the general manager, who took care of all my little requests. The wifi works throughout the building, and any scanning/printing was processed by Toshi who mans the reception(Toshi speaks very good English). What more can I say. Try it. You won't be disappointed.
FAQs
How much does this ryokan cost compared to others in Hakuba?
The average price for a rental in Hakuba is $407 per night. This rental is $193 less expensive than the average.
Is parking included with this ryokan?
Yes, parking is listed as an amenity at Hakuba Onsen Ryokan Shirouma-so. For more information, we encourage you to contact the property about where to park.
Is there a pool at this ryokan?
We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.
Is Hakuba Onsen Ryokan Shirouma-so pet friendly?
Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hakuba Onsen Ryokan Shirouma-so?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.
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