Ala Moana Hotel by LSI Resorts

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, Ocean View (Waikiki Tower) | View from room

Superior Room (Waikiki Tower Run of House) | Desk, blackout drapes, iron/ironing board, free WiFi

3.1

Average(895 Reviews)

Hotel in Honolulu, HI

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a full-service spa, a short walk to Ala Moana Center
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Ala Moana Hotel by LSI Resorts offers 18 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Honolulu, HI

Nearby attractions

Polynesian Cultural Center

Halona Blowhole Lookout

16.9 mi

Available Rooms

Standard Room, 1 Queen Bed (Kona Tower Run of House)

1 Queen • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room (Waikiki Tower Run of House)

1 Queen • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, Ocean View (Waikiki Tower)

2 Double • 323 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Ala Moana Hotel by LSI Resorts

$$$$

3.1

Average(895 Reviews)

Hotel in Honolulu, HI

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Honolulu, HI

Nearby attractions

Polynesian Cultural Center

Halona Blowhole Lookout

16.9 mi

Available Rooms

Standard Room, 1 Queen Bed (Kona Tower Run of House)

1 Queen • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room (Waikiki Tower Run of House)

1 Queen • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, Ocean View (Waikiki Tower)

2 Double • 323 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

3.1

Average(895 Reviews)

3.1

Oct 2024

Awesome place to be!

3.1

Sep 2024

Front desk staff had poor attitudes and were not helpful.

3.1

Sep 2024

Thank you again and see you in february!

3.1

Aug 2024

Disappointed that there was no hair dryer in room!

3.1

Aug 2024

First... Ala Moana by Mantra is so much better than LSI. Battery was dead on card key door lock, only 2 of the 4 lights in room worked. Room needs a deep cleaning, musty smell, fruit flies, lots of dust, stained rug, black mold in corners and ceiling by AC. Only one coffee cup, one drink glass, no soap dish, broken/wiggly toilet seat. Will not book LSI room again. LSI is a small management company for privately owned rooms, separate from the actual hotel property. We stay at Ala Moana at least 20 nights a year.

3.1

Jul 2024

Excellent customer service

3.1

Jul 2024

The easy access to the mall next door

3.1

Jul 2024

Bad

3.1

Jun 2024

BARE minimums! Bed and lights. No clock, no hair dryer.

3.1

Jun 2024

Maid service was excellent It was quiet for easy resting

3.1

May 2024

Close to the mall

3.1

May 2024

starbucks was great, we had a good time.

3.1

May 2024

This property is a condotel and there are many different individual unit owners and property managers. My particular hotel unit is managed by LSI and did not come with any maid service or any kind of upkeep during my two week stay. The hotel front desk was sure to bring this to my attention as to not confuse my stay with the hotel staff. It was just myself and I’m pretty clean so it wasn’t a big issue, but for some people it may be. The location is next to one of the largest shopping centers on the island making it very convenient for shopping, groceries and restaurant dining. It’s also just a short walk to the Ala Moana Beach park for swimming or just relaxing on the sandy beach. I would definitely stay at this hotel again, but next time I’ll choose a unit with hotel maid services.

3.1

Apr 2024

This should be a low rating, during the reservation and after, there was NO NOTICE that we reserved a condo inside a hotel. There was no daily cleaning of room and we had to pay an extremely high price to get our room cleaned and serviced. This was a condo again no notice during the reservation process was that noted and I will be fighting for reimbursement of the cleaning fee charged to me. That is wrong.

3.1

Apr 2024

The stay was enjoyable. However, I was

3.1

Apr 2024

I booked thru Expedia and upon arrival they couldn't find my booking. I had a lot of errands to run so I left and came back often before check in and out of the 3 times I asked they COULD NOT FIND MY BOOKING. I also asked months ahead of time to change my King bed to 2 Queen beds and they completely forgot and couldn't accommodate when I arrived. Also they threw me in an accessibility room, where the bathroom flooded and water got everywhere the entire time.

3.1

Feb 2024

First, as many guests mentioned, the blanket on one of the two beds had a terrible smell. Inconveniently, I called the condo company, not the hotel, to request an exchange. What was even more terrible was that I extended my hotel stay for an additional day and had paid for it 5 days in advance, but the condo company did not notify the hotel of this, so I could not enter the room. I felt pathetic at myself as to why I had booked a beach view for 6 days at this hotel that had neither room service nor basic services. In fact, the beach view was also a frustrating view, blocked by buildings. However, I have to admit that the location is good.

3.1

Feb 2024

The place was very dated and it wasn’t a great view for beachfront

3.1

Feb 2024

The bathroom smelled musty and so did the small room. The smell gave my husband lung problems and both got a headache.

3.1

Jan 2024

It was well located and convenient

3.1

Jan 2024

Excellent

3.1

Jan 2024

This room was under LSI properties, thinking that the stay at Ala Moana Hotel would be like previous stays. This stay, room was dirty, dingy sheets, towels, and shower curtains. No wash towels provided, no service, and if you want toilet tissue, plan on purchasing yourself. Not a great experience at all!

3.1

Dec 2023

Room bathroom was filthy!

3.1

Dec 2023

stayed in kona tower privately managed room which was dated, stains on sofa, dusty, odor.

3.1

Dec 2023

Had room# 2605, ref/freezer had not been defrosted for probably a couple of months, ice build up and wetting the floor. Shower curtains had not seen cleaning also had a smell to it. Hallway mirror falling apart. Trash behind furniture, lamp light not working. Microwave oven sparking inside.

3.1

Dec 2023

Shower head and multiple soap holder had soap scum buildup.

3.1

Nov 2023

The location is great

3.1

Nov 2023

besides being misrepresented online as to price offered, it was not clear the expensive room was owned by some individual and offered NO TV, broken light (1 of 2) in bathroom.

3.1

Nov 2023

I'd have a hard time staying in Pensacola (where I live) for what I paid per night at the Ala Moana. Hotel staff were friendly, efficient, and professional. Hotel room wasn't very large, but then . . . I wasn't there very long and pretty much used it just to sleep. Iron and ironing board worked fine. Used fridge to store cold drinks; didn't use microwave. Good shower pressure; hot was plenty hot. Good stay and I'd stay here again!

3.1

Nov 2023

-- Poor supply of the amenities in bathroom, such as hair driers, tissues, cotton bud etc. -- not cleaned up well: hairs on beds on the check-in day. coffee machine is not washed up and coffee & water are left in the machine. -- it should have been mentioned what is furnished and what is not clearly at first.

3.1

Nov 2023

We stay at the Ala Moana Hotel a over a dozen times a year. Everything has been great in the past, the last trip was not. When we arrived on one of our Doctors appointment day we discovered we were booked in a room managed by LSI and informed of the 3pm check in 'rule'. No problem, left our bag with the bell desk and went to our appointments. After returning and checking in we had our first disappointing stay with Ala Moana hotel, room was musky, noisy aircon, dimmest lights in bathroom and room were frankly hazards to safety and to dim to read by. We still prefer the hotel but will make sure its a Mantra room not LSI in the future.

3.1

Oct 2023

1. I didn't have any service that wasn't asked for during on-line reservation. Finally when I said I'll pay for changing my linen but how much, but they decided to come in anyway. 2. My room did not have a safe or anyplace to secure valuables, and they came my room when I had cash, computer, and personal items unsecured. 3. I always keep a "DO NOT DISTURB" sign on my door at all times, unless I'm expecting something. 4. Refrigerator needs to be defrosted as the ice in the freezer seems to be preventing the door from closing properly. 5. my initial communication with them was what they provided and they responded with a 702 area code number, so I maintained further communication with that number until I asked for linen, then NO RESPONSES? My huge issue is somebody came into my room without my permission and I had a "DO NOT DISTURB" sign on my door. The hotel hallway camera is just above my room so I'm sure they can find out WHO came into my room and changed the door lock code?? My key was still valid as it still allowed me elevator access to my room. Why would they change the door lock code? I also notice housekeeping closing doors as they clean other rooms??? I don't know what was missing or how much money was missing?

3.1

Oct 2023

This is a room at the Ala Moana hotel but it is not managed by the hotel. I’ve stayed there many times and the hotel is great! But this room was dirty , there was some lipstick on the bathtub , food from the previous guest was not removed from the refrigerator and the couch looked dirty. There are coats for cleaning, make sure you are booking with the hotel and not a property owned by a company at the hotel .

3.1

Oct 2023

Close to resturants and shops amenties are well kept room was clean and security was present I rented the room thru expedia was not aware it was handicapped unit not all the plugs were working blow dryer sounded like it would explode staff was unhelpful because it was a private unit When I have stayed in the past as a hotel customer I was treated more friendly

3.1

Sep 2023

Upon entering our room we noticed bugs around the microwave & crawling around the cracks near the wall couldn’t get a new room until the next day but they were gonna have to charge additional $90 for exciting cleaning charge. Also didn’t like having to ask for toilet paper,sheets, towels & trying to find an empty trash bin in lobby to throw our room trash out because that wasn’t included in our stay since the room they gave us was privately owned. Which meant that housekeeping couldn’t do anything for us we had to call a number & still never got toilet paper for the nine days we stayed. We just bought some from target got tired of them saying anything extra was an additional charge like the towels. I guess they thought two towels was enough & asking for more was asking for extra.

3.1

Aug 2023

LSI tricked you into believing their rates are low. With all the additional charges that are almost hidden to the eyes, they charge twice more than you would normally pay at the front desk. Expedia you are also responsible for their misleading prices. Also, I never checked in because the dates I selected were not given correctly. I requested booking starting from the 26th to 28th, the confirmation given was 27th to 28th. When i tried to change it their 3 offices in different states weren't opened yet. When i went on chat and asked for cancelation but was told refund was not guaranteed. Not happy at all and wouldn't recommend buy with LSI.

3.1

Jul 2023

I did not stay because tgecroim was not clean and was full of garbage. The beds had dirty sheets. I requested a king they gave me 2 twins. The manager told mevthevroom was not the responsibility of the hotel. It was was the worst experience ever. We stayed in the lobby all night and we checked in a nice hotel the next day.

3.1

Jul 2023

Dirty bathroom-no tissues or extr toilet paper-no housekeeping

3.1

Jun 2023

Additional charges $85/day to get your room cleaned. $22 for new towels. Bathroom was poorly cleaned - torn shower curtain, mold on bathroom wall tile, bathtub, and shower curtain liner. Complimentary coffee was all decaf and condiments were so old. Floors were dirty and felt gross to walk on. Couldn't use closet to store our luggage because the broken ironing board could not be closed.

3.1

May 2023

Ocean view was only if you stood on the balcony and looked between 2 tall buikdings. Room was not advertised as for handicapped and thus, no tub. Sink area tiny. Hotel refused to change the room because it was not under their control which also made housekeeping unavailable so we could not ask for extra towels or blankets. Bed was uncomfortable. We left 1 day early due to the most horrendous hotel stay we have ever experienced.

FAQs

How much does this hotel cost compared to others in Honolulu?

The average price for a rental in Honolulu is $469 per night. This rental is $87 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Ala Moana Hotel by LSI Resorts. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Ala Moana Hotel by LSI Resorts. Enjoy the water!

Is Ala Moana Hotel by LSI Resorts pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Ala Moana Hotel by LSI Resorts?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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Ala Moana Hotel by LSI Resorts

Hotel in Honolulu, HI

Reasons to book

About this hotel

Amenities

Map of Honolulu, HI

Nearby attractions

Available Rooms

Standard Room, 1 Queen Bed (Kona Tower Run of House)

Superior Room (Waikiki Tower Run of House)

Superior Room, Ocean View (Waikiki Tower)

Ala Moana Hotel by LSI Resorts

Hotel in Honolulu, HI

Reasons to book

About this hotel

Amenities

Map of Honolulu, HI

Nearby attractions

Available Rooms

Standard Room, 1 Queen Bed (Kona Tower Run of House)

Superior Room (Waikiki Tower Run of House)

Superior Room, Ocean View (Waikiki Tower)

Reviews

FAQs

How much does this hotel cost compared to others in Honolulu?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Ala Moana Hotel by LSI Resorts pet friendly?

What amenities are available at Ala Moana Hotel by LSI Resorts?

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