The Elms Hotel and Spa
4.5
Excellent(208 Reviews)Hotel in Malvern Hills District
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Internet / Wifi and more
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About this hotel
Georgian hotel with a full-service spa and a health club
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
The Elms Hotel and Spa offers 21 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
The Elms Hotel and Spa offers 21 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.
Amenities
Pool
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Malvern Hills District
Available Rooms
Comfort Double Room
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Coach House Room
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Double Room
1 Double
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Double Room (Master)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite
1 King • 2 Single
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.5
Excellent(208 Reviews)4.5
My wife and I stayed at the Elms for a one night stay as a birthday treat. The hotel is a beautiful building set in pretty park grounds. There was ample parking. Check-in staff were brilliant! Very friendly and professional. The gentleman helped us carry our luggage to the top floor which could be a bit of a hike for less mobile people or someone who struggles with stairs. The Spa area is very quirky and has everything you need to relax for a few hours. The outdoor jacuzzi is a nice touch. We had a wonderful meal in the Badger Bar and Grill. The quality of the food was amazing and the service was first class! My wife and I were very impressed with how professional and friendly the young serving staff were throughout our 3 course meal. It makes so much difference to have attentive and pleasant staff! breakfast the next morning was also excellent with plenty of choice and a different set of staff who were equally as good as the previous dinner shift. Overall we had a lovely stay and will definitely return.
4.5
It was most wonderfull stay its our second time to stay faultless
4.5
A real hidden gem, amazing decor, great service, fantastic food and a lovely spa. Everything was perfect, staff were really welcoming and helpful & the breakfast was one of the best I have ever eaten. Will certainly be returning !
4.5
A very nice setting with very good decoration. Rooms are nice but our room had no water for most of the stay. In a room that sleeps 6 you expect to be able to have more than 2 showers. No maintenance on site to resolve so we had to walk shampoo in hair to the spa to shower there. Not ideal for this standard of hotel. Sounds like they are aware of this issue but continue to sell the suite regardless. Be careful.
4.5
Beautiful hotel and spa. Definitely will be coming back!
4.5
Beautiful, peaceful, well designed and curated hotel. Very accommodating staff. Great spa, great food. Our only bit of feedback would be that it would be great to have loungers inside the spa, rather than chairs and sofas - but a small issue. Fantastic treatment rooms and service - we had the best massages. We would definitely recommend the Elms to friends, and we have already
4.5
Great hotel
4.5
Great building, surroundings and spa.
Brilliant food and drink.
Too many dogs roaming the place...
4.5
Hotel was lovely and clean. Ate lunch in the bar which was lovely. Dinner service was very slow and food could have been improved upon.
4.5
Very nice and hardworking staff. They ran out of pastries at breakfast and they seemed short-staffed.
4.5
Lovely spa, friendly staff and excellent massages
4.5
Amazing hotel with amazing decoration in all areas. Spa area lovely. Restaurant served excellent dinner and breakfast. We stayed in room 3 which was amazing. Every staff member was incredibly polite and courtesy. And...the car park has 2 free electric charging points. Result. We stayed for 1 night and definitely stay again.
4.5
Beautiful interior design, so much detail
4.5
A great hotel for relaxation but this hotel is 5 star because of the staff. Well trained and attentive.
4.5
4.5
A beautiful hotel with stunning surroundings. One of the best spas we've been too and the service was also excellent.
4.5
We stayed for 2 nights in the main part of the hotel , the room was lovely with beautiful furnishings (some might say a little over the top but we loved it) I used the spa which was also lovely. We ate in the Badger restaurant both nights & although the menu is limited the food was excellent especially the lemon tart. All the staff were so friendly & helpful with nothing being too much trouble in both the hotel & spa.
4.5
Such a lovely hotel! Feels like straight out of storybook. The hotel has so much character and has a very relaxing vibe. The spa may be one of the best I’ve seen at a hotel. All the staff were friendly and very welcoming. Would highly recommend for a weekend away!
4.5
Lovely hotel stay. Spa facilities were superb. The hotel has a lovely atmosphere - very tranquil and calm, just right for a relaxing getaway. Staff are very helpful and friendly. The only slight disappointment was the food at dinner - overpriced for what it was and not particularly well-cooked. Although the pre-dinner nibbles offered good value at only a fiver. Otherwise, everything else about the hotel is excellent.
4.5
Beautiful hotel and lovely decor throughout we are in badgers on the evening which was very good only suggestion would be to have tables and chairs on the lawns and to have an alternative menu to the tasting menu in the fine dining restaurant which is underused
4.5
This was our third visit. Always fabulous. Food, staff all exemplary. Love the spa
4.5
Loverly peaceful place
Staff helpful and friendly
Not an expansive menu in the restaurant but the food was very good
Would definitely stay there again
4.5
Stayed pre pandemic Mar 2020. Many people were cancelling but kept work commitments snd was well cared for here. Great food, accommodation, and downtime between work days.
4.5
Wonderful hotel and staff. Wonderful spa.
4.5
A fabulous property - so beautifully decorated at Christmas - wonderful bedrooms and an amazing spa. Friendly and helpful staff too.
4.5
Lovely hotel and spa. Has been refurbed and really nice, stylish but comfy. Spa is lovely and well done out and relaxing. The restaurant was really high quality and good value (save for wine list)
4.5
We came away to celebrate my husbands birthday. Totally refurbished since my last visit. The staff were very attentive and nothing was too much trouble. My only criticism was that the dining room was dimly lit so it was difficult to read the menu in the colour that it was printed. The waiter at the end of our meal presented him with a beautifully written plate with Happy birthday on it with some delicious truffles incorprated. Thoroughly enjoyed our stay. Yes our room was a little cramped like others have said but very welcoming and comfortable none the less. A great place to celebrate something special and definitely would return. The
spa is delightful.
4.5
Had a luvley stay ,spa very busy we dud hsve suunday lunchh there too. Roastpitatoes rock hard also the yorjshire pudding was too.
4.5
Excellent stay, only things that annoyed me was being told I would have to pay extra for breakfast as I had booked through hotels.com & not through the hotel themselves, could not get the wife a manicure as apparently the spa was fully booked yet when we went to use the spa there was no-one there having their nails done, today on leaving there were four members off staff in the spa stood around chatting not looking busy, on hotel .com it stated whether to pay through them or at the hotel, I chose the hotel & found that hotel.com had taken my money out off my account so was disappointed with that, it seems that more provision is given to locals to use the spa & pools than the actual guests themselves which is a little disappointing, otherwise beautiful hotel, excellent location, staff lovely & polite & very helpful, would definitely recommend.
4.5
Lovely hotel, staff and food. Highly recommend.
4.5
Beautiful location, the staff are all very friendly and helpful
4.5
Amazing place to stay, will definitely be returning but won't be using the restaurant as the servings are way to small for me. But overall, amazing place and staff!
4.5
This is an absolutely beautiful hotel. A very special tucked away place, recently refurbished to the highest standards. The staff and service are all absolutely exceptional, nothing was too much trouble. Highly recommended and will return!
4.5
Great couple of days, Britain thanks service and first class hotel and spa.
4.5
Great staff that couldn’t do more for you, considering the virus circumstances that they are working in everything was very well managed. They had to change our room due to a computer error and we received a bottle delivered to our room for the inconvenience- lovely thought, thank you. The use of the Spa is an added bonus, again well managed with time slots to use the facilities, a lovely break with great food and drinks!
4.5
We booked for our Anniversary. After the booking we were told all spa facilities were out of service, a massive blow to our weekend and this was the sole reason for this hotel. We were informed the hotel would ‘make it up to us’ 1 week before our stay, the additional blow of the 10pm curfew hit.We arrived, gorgeous hotel. Covid measures in place. The receptionist took our bag and I asked her to arrange a local taxi to pick us up that day. For a 9 min journey she told me it would cost £35.00+ We of-course needed a return journey too. I was disgusted. I spent 10 minutes calling local firms and got myself a £11 taxi. I have traveled the world and the concierge team are always the best and most helpful for local needs - not here. On return. We got the keys to our room and it was absolutely tiny. The bathroom was bigger. There was no daylight- the curtains wouldn’t move. The blind slats wouldn’t turn. There were no ceiling lights - just lamps, so we felt very depressed in a dismal small room. Breakfast the following day was the last straw for us. We opted for a ‘full English’ - a spoon of beans - cold. 2 fried eggs. 2 bacon that were so thick, fatty and under cooked, I left. 1 sausage. Half a mushroom. I asked for toast, it arrived after I ate what I could - cold, no butter.On checkout - the receptionist took our key and said ‘ohh you should have stayed in our suite- it has a gorgeous bath’ I was mortified. Huge smack in the face for what was a dreadful stay.
4.5
Absolutely fabulous hotel and rooms very elegant and charming. Food a bit expensive but that is to be expected with this venue. Staff very welcoming and helpful. No lifts so disabled people in wheelchair would not be able to stay there. Overall very pleased with them stay. Would go back again
4.5
Hotel staff, rooms and food excellent. Will definitely return.
4.5
The hotel is a lovely building with some quirky decor. Did not get the chance to explore the extensive grounds fully due to poor weather.
4.5
My advice is to read the small print when booking this hotel!!! I had booked a double room for 2 adults and 1 child and thought my price through Expedia was the final price with no hidden extras (as every booking I have ever made through Expedia has always been). As you can imagine I was then very surprised to be presented with my bill and to then see an extra £25 charge for having my toddler son in the room. No where on my booking confirmation was this mentioned and I had to speak to the manager to have it taken off. Not the best end to what should have been a lovely trip for us all.
Apparently on their website there is a whole host of extra charges that you might be subject to so BEWARE and check first before booking, especially as you can't just cancel their rooms either without hefty penalty fees.
FAQs
How much does this hotel cost compared to others in Malvern Hills District?
The average price for a rental in Malvern Hills District is $150 per night. This rental is $221 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Elms Hotel and Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Elms Hotel and Spa. Enjoy the water!
Is The Elms Hotel and Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Elms Hotel and Spa?
We found 10 amenities for this rental. This includes pool, internet / wifi, parking, laundry, and balcony or patio.
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