The Lubo - self check-in
Hotel in Lucerne
3-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, TV and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Lucerne hotel in Old Town Lucerne
This smoke-free hotel features express check-out, a front-desk safe, and free WiFi in public areas.
The Lubo - self check-in offers 41 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.
This smoke-free hotel features express check-out, a front-desk safe, and free WiFi in public areas.
The Lubo - self check-in offers 41 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
TV
Map of Lucerne
Available Rooms
Design Double Room
1 Double • 151 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Design Double Room, Kitchenette
1 Double • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Triple Room, Kitchenette
1 Bunk • 1 Double • 248 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Double Room, Kitchenette
1 Double • 1 Sofa • 323 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Bed in 4-bed Dormitory Room (shared)
1 Bunk • 226 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Staying at the Lubo was so fun. Felt homey with spacious rooms and kitchen amenities. The location was perfect for us with the ability to walk almost everywhere we went.
1.0 / 5.0
Disappointing experience. Very noisy so sleep was constantly disturbed. Everything seems to echo in the hotel. The walls are thin. The layout and construction of the hotel is conducive to amplifying noise. Noise from other guests in their rooms (scraping furniture, flushing toilets etc) doors slamming, the street, and from hotel hallways etc made it a poor stay.
Lack of staff or any form of presence from the hotel seems to encourage poor behaviour from other guests. Loads of random people hanging around the entrance to the hotel and there seemed to be people running up and down the stairs and floors at all hours. Honestly not a light sleeper but there was something about the noise during this stay that put me off.
Rest of room was ok. No water included in room. No clear check out instructions - turns out you just chuck your card in a box. I get the self check in but leaving a sign on your bed that reads "Cancel your cleaning" makes the hotel appear that its trying to do everything cheaply. Cancel was the first word I read so negative connontations.
2.0 / 5.0
Really nice hotel and in a good shape. But the designer should change the toilet location, for the room I was in. To narrow space (the sink furniture is to big). The toilet outside the room is to narrow, if you have long legs.
0.5 / 5.0
It is not worth to try self-check in which there is no staff to help you. We arrived early, was not able to check in. The machine did not tell you why. We could not ask for store luggage. We had to walk back the train station to store luggage. If you are new to this city and not familiar self-check in, don't try it.
The toilet got clog, I emailed info@..., then they came to fixed.
2.0 / 5.0
Avoid like the plague! Check in was a disaster. Kiosk not working at all. Try to call for help - gives zero direction, other than to “wait while we try and reset it remotely” as 4 parties all waiting in a tiny walk in spot.
Everything was overly digital - everything on phone - but oh when their wi-if kept crashing phone was worthless!
Their “convenience” bar machine for snacks, water etc etc - worked one time in 3 days. Called them - oh we will look at it, and never worked the next two days. Zero follow up from them
Washers - HORRIBLE leave your clothes sopping wet and basically could not dry them in 4 hours of trying before we had to get on a plane with wet clothes.
All great to think you can rely on technology - but try having service and a reliable person to come help.
Bathroom sinks had no mirror - you had to turn sideways to see the wall mirror on your left to try and shave or wash - with lighting not placed in the room to see yourself.
Can make it look hip and cool all you want in the photos - but get a real hotel with people, and staff. You will pay the same price and get far better.
AT YOUR OWN RISK
5.0 / 5.0
Perfect location for our itinerary. Check in and out was seamless. Would definitely stay here again.
5.0 / 5.0
Very nice hotel. Very modern. Would come back again.
4.0 / 5.0
Check in was hard ..Wasnt given the code when checking in..Other than that its in nice location in the middle of Old town...Small room for the 4 of us.
4.0 / 5.0
Had a positive experience with the self-check-in process, which was smooth and convenient. The staff along with Expedia customer service went above and beyond by assisting me with a booking mistake I made over email communication, which I greatly appreciated. They charge extra 50 per person for the kids to stay in family room that has a sofa bed which didn’t make much sense. The location is unbeatable, and I would definitely choose to stay here again.
4.0 / 5.0
Fantastic location, good multi-occupancy room layout (very compact for top bunks in 4 person room but not in there long).
5.0 / 5.0
This hotel is in the perfect location! It was a comfortable space and we really loved having the room key on our phones. We would highly recommend staying here!
3.0 / 5.0
I booked this room for a family of 4 with 2 teenagers. The bunk bed was a huge challenge to get in and out off. There was very little space for a 16 year old to access it. Otherwise the property was very clean and in a great location.
4.0 / 5.0
Great location. Clean. Free espresso 24/7 in the “laundry room” where you can use washers and dryers for a fee. You can store your luggage if you arrive before check in. Elevator and AC, comfortable bed and room with kitchenette was a reasonable size. Not fancy, but would definitely stay here again.
5.0 / 5.0
Clean, lovely staff, great location
0.5 / 5.0
AC did not work, nor were they able to fix it. Failed to call back for updates so had to take initiative myself. when Ac Did work, the unit made a constant humming noise every 5 minutes .
5.0 / 5.0
We stayed in a room with kitchenette which was perfect for our needs as a family of four. Great to be in the heart of the Old Town in Luzern. Hostel provided many shared amenities like laundry and coffee area which was a great help.
5.0 / 5.0
Its an amazing Hotel right in the city centre of lucerne. The room is big enough for 2 people. It has a kitchen with all the things you need! Its super clean and the room service and cleaning stuff does an amazing job cleaning and changing the towels and bedsheets whenever you want! Check-In went super smoothly. Also there is a room with washing mashines to wash your clothes which is amazing! All in all i would recommend this hotel to everyone! And i am happy to come again 🙏❤️
5.0 / 5.0
Not as easy to check in; needed help to do so.
5.0 / 5.0
VERY easy to check in, just make sure to get the email before you arrive. I did not at first, but when I sent email, I got the feedback in 2 hours.
Great location! close to everywhere
4.0 / 5.0
My bathroom smelt strongly of cigarette smoke
5.0 / 5.0
Excellent location close to train station and in middle of old town area. Check in very confusing. Needed a reservation number that was never sent (perhaps because I had selected to pay at
property?). Had to call and whoever answered was very helpful. Laundry was busy but very new machines and worked well. Would stay again.
5.0 / 5.0
Really lovely stylish room, very pleasant and comfortable. Fully equipped kitchenette and trendy fridge, light fittings, stylish shower room. Excellent location and value for money.
5.0 / 5.0
Good location with clean room
5.0 / 5.0
Perfect! Great location . Clean. Safe. Kitchenette AC; receptive to questions. Would def stay here again. Cleaning staff very helpful.
5.0 / 5.0
We stayed in the 4 person family room. My teens were a little tall for the bunk beds but it was fun for them anyway. The room was so cute. We had no problems with the self check in. The instructions were easy to follow.
3.0 / 5.0
Good location in the centre of the old town. Enjoyed the proximity to food and drink options and Lucerne sights. However we had a number of problems. Mattress was comfortable but bed linen was not - was somewhat rough in texture. We had a room with a kitchenette which was great in concept but sparsely equipped, for example there was no way to boil water except in a large pot from which it was dangerous to pour boiling water; there was no dishwashing liquid or drying cloth provided. Separate shower and toilet rooms were painted black and dark green with very poor lighting so were claustrophobic and depressing. We had no hot water for the first 12 hours, which turned out to be a hotel-wide issue, and on several occasions the main hotel door would not unlock with the key cards, yet we had no communications from the hotel about these issues. The hotel website and internal notices said that the WeWash app was required to use the laundry facilities but this wasn’t the case.
2.5 / 5.0
This property was amazing! Comfortable, clean, friendly, very helpful when we had trouble using the self check in and when we asked to stay an extra night, they were able to accommodate us. We loved the property and the location.
5.0 / 5.0
The overall checkin process was fine even though it is self check. The rooms for our family were excellent and the ladies who worked the restaurant were terrific and helpful.
4.0 / 5.0
This hotel is very well located and easy to access. The room was clean. For those that look to have the amentiies such as a coffee maker and small items in the bathroom, they are lacking. The room has a small kitchenette which was a nice surprise. However, the location and cleanliness of the room surpassed the smaller things.
2.0 / 5.0
Would not recommend. The room not feel clean and smells. Actually the stairs and corridors of the hotel also smell.
3.0 / 5.0
The room itself was fine. Accessing the facility can be a little challenging for first timers. We had issues with the air conditioner, not blowing cold air. I reported it via the app, but they were unable to fix it until after we had already checked out. There is no on-site staff which can be challenging.
5.0 / 5.0
Clean and close to the shops. Easy check in and loved the restaurant and laundry service!
5.0 / 5.0
Have free laundry , clothes dryer and free coffee and tea on 1/F, have small lift .the room has dishwasher , refrigerator for ice cream and air conditioner, nice environment for vacation
1.0 / 5.0
Ok- they overbooked there hotel, which I was not happy with but they made me reservations with a different hotel. I was thankful for this until I got to the hotel the rebooked me into. It was nowhere equivalent to their hotel, therefore I asked for the difference between the rates of the rooms be reimbursed to me. After 3 weeks, I have never received a response. I was not asking for a full refund, just the difference.
1.5 / 5.0
There were no linen or pillows placed on our bed when my husband and I got to the property and the laundry room was noisy with other guests using it until past midnight and being loud. They gave us another room with linen and in a more quiet location but it was inconvenient not having anyone onsite to help us out.
2.0 / 5.0
Our stay was fine, loved the restaurant, loved the location, but I absolutely hated the check-in process. We were stressed and the last thing we wanted was to stay. There and enter our info for 10 min while we were running late for something else. I wish they had a person to check us in or an easier method.
3.0 / 5.0
Easy to find and check in to. Thin walls and thin doors so you can hear all the noises. No body wash in the bathroom, only shampoo.
5.0 / 5.0
Great location
5.0 / 5.0
The room was large and the property had some nice amenities. The location is perfect, right in the middle of the action in Lucerne.
3.0 / 5.0
In the center of old town. Decent price. But no elevator and service.
FAQs
How much does this hotel cost compared to others in Lucerne?
The average price for a rental in Lucerne is $244 per night. This rental is $19 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Lubo - self check-in. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Lubo - self check-in pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Lubo - self check-in?
We found 3 amenities for this rental. This includes air conditioner, internet / wifi, and tv.