Fantastic location, superb rooms and excellent restaurant. Everything exceeded my expectations, one of the nicest hotels i have ever stayed in

Wish I could have stayed there longer !

The hotel was in the perfect location. We had a great dinner at the hotel as well. Highly recommend!

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everything

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Booked this hotel en route to SW France . My husband is awaiting hip surgery so called hotel to enquire about parking , we were told there was a drop off point at the front of the hotel and parking in the valley within 500 metres - this is on email . We know Rocamadour and it’s steep . It’s beautiful but that’s why we called in advance and checked the parking - we are fully aware hotels in busy towns have off site parking . We then received an email less than 48 hours before our stay saying there’s was a ballon festival so there was a one way system running through the town , the 500 metre valley car park was closed and it was a find your own parking basis, likewise on check out the one way system was operating still . My point is We wouldn’t have booked this hotel if we were aware of this due to my husbands mobility problems and festivals arnt organised within the timescales we booked and confirmed parking . We were now in France so called to explain our dilemma and we’re curtly told basically tough luck there’s no parking nearby and no refund

Hence we had to book and pay for another hotel . We are actually hoteliers in England and the customer service was terrible . We request a full refund

you can’t beat the location - perfect!

it was great to find such a central place with family rooms but they were quite small and a little tired.

Loved this hotel! It was right in the centre and I am glad we did some research as to parking. We parked down at Parking de la Vallée and had great fun taking ‘le petit train’ up to the hotel. The restaurant was was great and the staff were extremely friendly.

Nothing

Our stay at this hotel was unforgettable. The hotel is located right beneath the Sancturaire. The hotel itself is exquisite - a beautiful historic demesne. Staying in it was a unique experience. After dinner, we popped back up just to see the building lit after dark. We had it all to ourselves. The room itself was large and beautifully appointed. The staff were lovely.

Can't think of anything.

This hotel has a great location right in the middle of town and an absolutely fabulous restaurant! The staff are accommodating and the rooms are a real delight!

I had a wonderful room and bathroom. Absolutely excellent.

My breakfast was a little expensive as l only had time for a very modest one.

modern room in the middle of main st.......wonderful buffet breakfast (extra charge) with views

We didn't know you could drive down narrow main street to drop off luggage.......instead we dragged luggage up STEEP stairs below

location is in the center of the village, reception lady very kindly upgraded us to a superior room with balcony.

Location was amazing Rooms were quite unique with each its own charm, done with taste Good restaurant

Access to hotel was not very clear. It is largely in a pedestrian street but you are allwed to drive in to drop off your luggage. This was not very clear,

location, room, restaurant

nothing - it was fantastic although the restaurant was a little pricey but the food was excellent

the location was perfect! right in the middle of the centsr center! they also have a good restaurant that overlooks the valley! the staff were great and polite!

everything was good

The location was top notch. The rooms were clean and shampoo/lotion smelled really nice.

It wasn’t clear that the buffet breakfast was an additional fee. The room was tiny and difficult for four people to move around.

Everything was very good

Fantastic location in the centre of the village. The room was quiet, and quite cool which was a bonus. Good restaurant, with great views of the valley. Staff in the restaurant were friendly and attentive. Very good breakfast.

The bathroom had a shower that was inside the bath. The bath was set under a sloping roof. Getting in and out wasn't that easy. It wasn't ideal for either using the bath or the shower and the screen didn't stop shower water escaping and falling on the floor. We stayed here previously and had a much nicer room with a view of the valley. On the second night the restaurant was busy and under pressure. One order got mixed up and a glass of white wine was served at fridge temperature (much too cold) after the course it was accompanying was sent to the table and after a reminder.

The location was perfect in the middle of the city with my room overlooking the valley and my daughters with views of the old city. We had an excellent meal in the restaurant with very attentive service. Thank you.

My en-suite for my daughter's room had a step in the middle of it which meant that she had to be very careful not to fall up or down it. Otherwise all was good.

The breakfast is worth! Great food and cute terrace :)

Hotel right in the center close to attractions, nice cozy rooms, very hood breakfast. The hotel’s restaurant is Michelin rated and the food ia brilliant.