lots of bedrooms, close to Trader Joes and HBS

DISUSTING- NOT CLEAN- GIANT HAIRBALL on bedroom wall (with moldlooking stuff), no bathroom or kitchen soap, broken shower head sprayed all over, missing mattress. THREATENED - First day of stay, received request for 5-star review & any concerns we had. Told them the issues.  Maintenance manager requested pictures. Sent them & told us not to try to fix broken shower and they would fix. Asked for partial refund due to issues- they said no- told us we could do late checkout instead of refund. We said yes to late checkout, but said we couldnt anymore. Checked and house was still available to book which means they lied to us about another guest coming. I asked why they would lie about this and they wouldn't give an answer. I asked for a partial refund since we couldn't late checkout anymore. Told me that manager would call to discuss the refund. Never got a call. NIGHTMARE BEGINS- maintenance manager called to tell me they cleaned the house and brough mattress- I asked when I would hear from the manager about the refund. He told me he was the manager. I asked him about the refund and he said he wasn't the manager. Asked for the property manager and he told me he was the manager. He kept giving me the runaround and lying to me. Wouldnt let me talk to property manager. I told him I needed to speak to manager. He got super upset at me for asking- told me we were being kicked out & our reservation for last 2 nights was cancelled for breaking the shower. He told me he was calling police if we didn't leave. Spent 2 hours on phone trying to resolve with Booking.com. Booking.com told me he can't kick us out and would be safe to stay, but wasted tons of time on vacation to deal with THREATS. Super frustrating that our feedback of broken shower and dirty house would cause him to threaten the police called on us and kick us out . Very poor customer service and treatment. Stay away. Don't waste your time.

House was huge , lots of space , 7 big bedrooms. Pleasant neighbourhood

Only 2 showers

so cute, hidden gem that is beautiful inside!

The area didn’t feel the safest

It is a very nice and large house.

Nothing, everything was excellent.

The house was clean and enough room for our big family.

Nothing, everything was great…and when there was an issue, maintenance was there in 10 minutes and fixed it! Amazing customer service!

Great location. Easy to get to everywhere. Clean, a-lot of space for a big group.

Need a table in kitchen area by the fridge. The twin bed and one of the full beds were hard and uncomfortable. The rest of the beds were excellent.

The house is beautiful and comfortable.

Everything was awesome

Facilities were excellent and very modern, hosts were very helpful and everything was very cantered