Kimpton Theta New York - Times Square, an IHG Hotel
Hotel in Midtown, NY
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Eco-certified New York hotel in Manhattan with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and express check-out.
Change of towels is available on request.
Kimpton Theta New York - Times Square, an IHG Hotel offers 364 accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. 50-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
A restaurant, a 24-hour fitness center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and express check-out.
Change of towels is available on request.
Kimpton Theta New York - Times Square, an IHG Hotel offers 364 accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. 50-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Map of Midtown, NY
Available Rooms
Premium Room, 1 King Bed, Corner
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 1 King Bed (High Floor)
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room (Essential)
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 2 Queen Beds (High Floor)
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Fantastic hotel in a great location. Pretty much round the corner from Times Square 25 min walk for Maddison Square gardens and 10 minutes from the Rockerfella.
Rooms are spacious with comfortable beds and a generous bathroom. If I had on small gripe it was the angle of the shower head but it’s minor and doesn’t cause an issue.
Will definitely be returning to Hotel Theta without a doubt. The staff are so friendly and welcoming, their willingness to help with anything is above and beyond.
The complimentary tea and coffee in the morning is a lovely touch.
3.0 / 10.0
I’m writing to express my disappointment with my recent stay. I expected a clean, comfortable room and professional service, but my experience fell far below these standards.
The staff’s attentiveness was lacking—I wasn’t greeted or assisted as I saw other guests were. A particularly troubling incident occurred when I asked the bellman where to wait for my Postmates order and was insinuated to be homeless. Such behavior is unprofessional and offensive.
The room itself was disappointing, with bugs in the bathroom, stained or hairy towels, and missing amenities shown in your online photos. For the price I paid, I expected much higher standards of cleanliness and service.
As a regular guest of Ritz-Carlton properties, I found this experience more reflective of a budget motel. I hope these concerns are addressed, as I’m hesitant to return based on this stay.
3.0 / 10.0
I’m writing to express my disappointment with my recent stay. I expected a clean, comfortable room and professional service, but my experience fell far below these standards.
The staff’s attentiveness was lacking—I wasn’t greeted or assisted as I saw other guests were. A particularly troubling incident occurred when I asked the bellman where to wait for my Postmates order and was insinuated to be homeless. Such behavior is unprofessional and offensive.
The room itself was disappointing, with bugs in the bathroom, stained or hairy towels, and missing amenities shown in your online photos. For the price I paid, I expected much higher standards of cleanliness and service.
As a regular guest of Ritz-Carlton properties, I found this experience more reflective of a budget motel. I hope these concerns are addressed, as I’m hesitant to return based on this stay.
5.0 / 10.0
Very nice property and so conveniently located! The room was a nice size and it appears that it was renovated in the recent past. Complimentary coffee is offered each morning and complimentary wine is offered at Happy Hour. No in room coffee and if you want a full breakfast, you need to go outside the hotel.
5.0 / 10.0
Very nice property and so conveniently located! The room was a nice size and it appears that it was renovated in the recent past. Complimentary coffee is offered each morning and complimentary wine is offered at Happy Hour. No in room coffee and if you want a full breakfast, you need to go outside the hotel.
3.0 / 10.0
Stay was decent. For the cost of this stay, I will say that was not worth it all. Spent close to $1500 and wasn’t worth the price tag. Paid for a premium room, high floor….the first room was filled with gnats and fruit floors and was extremely humid even with the AC running. Left the room for a little after killing a few gnats and hoping the AC running for a little while exploring NYC would help. It did not help at all, came back to the room after dinner and gnats were still everywhere and the room was not any cooler. Went down and asked to switch rooms, was first offered for an engineer to come spray the room or to move rooms. Opted to switch rooms like we originally wanted, got switch to a room that was not similar to the one that was originally booked. Not a huge deal considering we just needed a place to sleep, but considering the hefty cost to stay at this hotel I do not think it was worth it with the several issues we had. Also the bathroom in our new assigned room was dirty, hair all over the shower and floor. Hair pieces on the bed and comforters as well and extremely dusty.
3.0 / 10.0
Stay was decent. For the cost of this stay, I will say that was not worth it all. Spent close to $1500 and wasn’t worth the price tag. Paid for a premium room, high floor….the first room was filled with gnats and fruit floors and was extremely humid even with the AC running. Left the room for a little after killing a few gnats and hoping the AC running for a little while exploring NYC would help. It did not help at all, came back to the room after dinner and gnats were still everywhere and the room was not any cooler. Went down and asked to switch rooms, was first offered for an engineer to come spray the room or to move rooms. Opted to switch rooms like we originally wanted, got switch to a room that was not similar to the one that was originally booked. Not a huge deal considering we just needed a place to sleep, but considering the hefty cost to stay at this hotel I do not think it was worth it with the several issues we had. Also the bathroom in our new assigned room was dirty, hair all over the shower and floor. Hair pieces on the bed and comforters as well and extremely dusty.
5.0 / 10.0
Kimpton has excellent location. The front desk services and the lobby are friendly and welcoming. The room is clean and comfortable.
5.0 / 10.0
Kimpton has excellent location. The front desk services and the lobby are friendly and welcoming. The room is clean and comfortable.
5.0 / 10.0
Hotel is expensive but centrally located next to all the action within a quick walk from Times Sq. Everything was very nice and clean. Staff were very helpful.
5.0 / 10.0
Hotel is expensive but centrally located next to all the action within a quick walk from Times Sq. Everything was very nice and clean. Staff were very helpful.
3.0 / 10.0
It hasn’t been great. The reception was always in a mood. Not really helpful, several charges to all my card throughout without control. Fonally even at check-out they dailed to add my comoany name to the invoice
3.0 / 10.0
It hasn’t been great. The reception was always in a mood. Not really helpful, several charges to all my card throughout without control. Fonally even at check-out they dailed to add my comoany name to the invoice
5.0 / 10.0
We have stayed at this hotel many times throughout the years. We are always satisfied with the cleanliness of the property and the level of customer service.
5.0 / 10.0
We have stayed at this hotel many times throughout the years. We are always satisfied with the cleanliness of the property and the level of customer service.
1.0 / 10.0
We love Kimpton, always try to stay there. On this trip we were charged a smoking fee, and no one was smoking. Whatever their detection system is, it is not reliable. At the time they say they detected smoke, there was a hair dryer brought from home that was being used?? They said they could not remove the charges, which are nearly $600.
1.0 / 10.0
We love Kimpton, always try to stay there. On this trip we were charged a smoking fee, and no one was smoking. Whatever their detection system is, it is not reliable. At the time they say they detected smoke, there was a hair dryer brought from home that was being used?? They said they could not remove the charges, which are nearly $600.
2.0 / 10.0
I checked in early evening and was informed the restaurant was not open at all, and there was no room service. Exhausted, I just went to my room to take a shower. Once in the shower I saw bugs start flying around me - coming from the ceiling - at least 20 and they appeared to be gnats. I called the front desk to tell them I had bugs and they sent someone up with a vacuum cleaner and can of Raid which they sprayed all over the bathroom, making the room smell like chemicals. I thought to ask for a new room but was exhausted from my travels so I just decided to go to bed and deal with the smell. The second I sat on the bed the same gnats started flying out of the sheets. I immediately called the front desk and told them I needed a new room right away and the receptionist told me I could “come down to the lobby and ask for a new room in person.” Absolutely infuriating customer service. I told them to please get me a new room and bring a luggage cart as I had already unpacked. I also asked to speak with the manager. I was told the manager would call me, but never did. I waited 20 minutes and no one came, so I called again and they said the manager was on the way with the bellman. Another 10 minutes and just the bellman shows up, no manager. The manager failed to contact me the entire stay- so as I checked out I asked to see the manager and he wouldn’t come out from his office- too “busy”. I left my cell and have yet to be contacted.
2.0 / 10.0
I checked in early evening and was informed the restaurant was not open at all, and there was no room service. Exhausted, I just went to my room to take a shower. Once in the shower I saw bugs start flying around me - coming from the ceiling - at least 20 and they appeared to be gnats. I called the front desk to tell them I had bugs and they sent someone up with a vacuum cleaner and can of Raid which they sprayed all over the bathroom, making the room smell like chemicals. I thought to ask for a new room but was exhausted from my travels so I just decided to go to bed and deal with the smell. The second I sat on the bed the same gnats started flying out of the sheets. I immediately called the front desk and told them I needed a new room right away and the receptionist told me I could “come down to the lobby and ask for a new room in person.” Absolutely infuriating customer service. I told them to please get me a new room and bring a luggage cart as I had already unpacked. I also asked to speak with the manager. I was told the manager would call me, but never did. I waited 20 minutes and no one came, so I called again and they said the manager was on the way with the bellman. Another 10 minutes and just the bellman shows up, no manager. The manager failed to contact me the entire stay- so as I checked out I asked to see the manager and he wouldn’t come out from his office- too “busy”. I left my cell and have yet to be contacted.
4.0 / 10.0
The hotel staff was great. The area is highly walkable and adjacent to Times Square without being too close to it. Hell’s Kitchen neighborhood is full of restaurants, shops, and markets. The rooms were nicely appointed. Our first night, the fire alarm went off more than once (false alarms,) in the middle of the night, which made for an unpleasant experience, but the rest of our time there was great.
4.0 / 10.0
The hotel staff was great. The area is highly walkable and adjacent to Times Square without being too close to it. Hell’s Kitchen neighborhood is full of restaurants, shops, and markets. The rooms were nicely appointed. Our first night, the fire alarm went off more than once (false alarms,) in the middle of the night, which made for an unpleasant experience, but the rest of our time there was great.
4.0 / 10.0
The entire stay was the worst ever. Housekeeping failed to come twice. Took over an hour to get checked in. Ice machine broken on the two floors I was closest to.
10.0 / 10.0
Excellent hotel. Can never go wrong with a kimpton.
5.0 / 10.0
we were greeted by Charles when we arrived. We remembered him from Hilton days at that same location. He was wonderful- great customer service!! The rooms were clean and well appointed. All in all a great experience.
8.0 / 10.0
The Kimpton Theta was perfect for our stay in New York. The staff were super helpful and the amenities just right. Highly recommend and would stay again.
5.0 / 10.0
we were greeted by Charles when we arrived. We remembered him from Hilton days at that same location. He was wonderful- great customer service!! The rooms were clean and well appointed. All in all a great experience.
8.0 / 10.0
Rooms facing front are noisy but we were quickly reaccommodated. Staff is very friendly. No food onsite but plenty of restaurants around the area.
10.0 / 10.0
Hotel was conveniently located. We did care for there high incidentals charge.
5.0 / 10.0
All facets of the property were very nice, clean and convenient.
5.0 / 10.0
All facets of the property were very nice, clean and convenient.
10.0 / 10.0
I didn’t like that firefighters or the police generated to much noise that didn’t let sleepbut with i gwt used to the noise
10.0 / 10.0
All around great experience
2.0 / 10.0
Took over 30 mins to check-in because the front desk staff said they couldn’t find my reservation despite me showing my ID, writing the reservation number down and showing the confirmation email. They wouldn’t check my luggage while I waited. Once a manager finally “found” the reservation they still attempted to charge me an early check-in fee even tho I waited all that time. The bathroom had hair everywhere and was extremely muggy and humid and had an odor. Hallways were noisy. I was woken up by a blaring loud call from the front desk. They called back and I answered but no one responded. The lights constantly flickered in the room. The TV wasn’t working properly.
2.0 / 10.0
Took over 30 mins to check-in because the front desk staff said they couldn’t find my reservation despite me showing my ID, writing the reservation number down and showing the confirmation email. They wouldn’t check my luggage while I waited. Once a manager finally “found” the reservation they still attempted to charge me an early check-in fee even tho I waited all that time. The bathroom had hair everywhere and was extremely muggy and humid and had an odor. Hallways were noisy. I was woken up by a blaring loud call from the front desk. They called back and I answered but no one responded. The lights constantly flickered in the room. The TV wasn’t working properly.
10.0 / 10.0
A very nice hotel. Very comfortable beds. Clean. Friendly staff. Great location for Broadway plays.
4.0 / 10.0
No free coffee or tea like every kimpton they did not have Chardonnay or beer at happy hour
4.0 / 10.0
No free coffee or tea like every kimpton they did not have Chardonnay or beer at happy hour
10.0 / 10.0
A very nice hotel. Very comfortable beds. Clean. Friendly staff. Great location for Broadway plays.
10.0 / 10.0
Just a wonderful location and hotel. Staff was amazing and rooms were spacious and most of all clean. Will stay here again!
10.0 / 10.0
Just a wonderful location and hotel. Staff was amazing and rooms were spacious and most of all clean. Will stay here again!
FAQs
How much does this hotel cost compared to others in Midtown?
The average price for a rental in Midtown is $464 per night. This rental is $91 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Kimpton Theta New York - Times Square, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Kimpton Theta New York - Times Square, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kimpton Theta New York - Times Square, an IHG Hotel?
We found 4 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, and tv.
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