Staff is exceptional!

Staff is exceptional!

They charged $7 for uncovered parking, yet they literally ran out of toilet paper so we had to go buy some at Walmart. The room wasn’t very clean. The pull out sofa mattress smelled like urine. There was dog poop by one of the exit that never got cleaned up. Also, I thought it was no smoking but it smelled really bad in the lobby. There were tons of bugs and spiders in the pool. For the price we paid I expected it to be cleaner. If they would have left cleaning supplies I would have cleaned the room myself so we could have been more comfortable. The only plus was there was a bike path nearby that you could access to go to Boulder or Denver. However, No bike racks for storage so we stored our bikes in the room.

They charged $7 for uncovered parking, yet they literally ran out of toilet paper so we had to go buy some at Walmart. The room wasn’t very clean. The pull out sofa mattress smelled like urine. There was dog poop by one of the exit that never got cleaned up. Also, I thought it was no smoking but it smelled really bad in the lobby. There were tons of bugs and spiders in the pool. For the price we paid I expected it to be cleaner. If they would have left cleaning supplies I would have cleaned the room myself so we could have been more comfortable. The only plus was there was a bike path nearby that you could access to go to Boulder or Denver. However, No bike racks for storage so we stored our bikes in the room.

Bad

Bad

Overall everything was great !

Overall everything was great !

Great location & room with lots of amenities. Unfortunately, the room was not serviced during the 3 days we stayed there

Great location & room with lots of amenities. Unfortunately, the room was not serviced during the 3 days we stayed there

Very convenient for our purpose. The maintenance man and front desk were amazing. The housekeeping was lacking. The AC was struggling.

Very convenient for our purpose. The maintenance man and front desk were amazing. The housekeeping was lacking. The AC was struggling.

We stayed here for the Bolder Boulder which worked out great. It was a short drive and perfect to come back to after a long day. The only issues were the blinds which didn’t work and the small shower, but definitely not a deal breaker.

We stayed here for the Bolder Boulder which worked out great. It was a short drive and perfect to come back to after a long day. The only issues were the blinds which didn’t work and the small shower, but definitely not a deal breaker.

The man that checked us was very nice and professional.

The man that checked us was very nice and professional.

Great experience. Made attending graduation in Boulder so much easier

Great experience. Made attending graduation in Boulder so much easier

The staff at breakfast were so nice!

The staff at breakfast were so nice!

Clean, kind friendly staff

Clean, kind friendly staff

Staff all wonderful people. We enjoyed staying here.

Staff all wonderful people. We enjoyed staying here.

Great location close to Rocky Mountains when on daily drives 500 miles in scenic routes in 4 days will go back

Great location close to Rocky Mountains when on daily drives 500 miles in scenic routes in 4 days will go back

It was nice, everything clean and in working order

It was nice, everything clean and in working order

Yes, if one reads the property description closely, it does state, "Parking available." If one expands the pop-up descriptive bubble, it states, "Self parking on site (USD $$$$$$$ per day*)." That 'disclaimer' is hidden to all unless there is some reason to click on the "See all" button - not something that most of us do unless we have some kind of 'heads-up' that instigates it. I didn't. I'm willing to bet that most people don't, so I was unprepared when the desk clerk told me that I would need to pay an additional $$$$$$$ $/2 fee for the privilege of parking in the hotel lot, which is actually more than what Expedia's website states. It may be "just half -$," however there's a principle involved. Dishonesty and misrepresentation, regardless of the magnitude of the deception, is abhorrent. It was clear from the desk clerk's demeanor that this little 'surprise package' provokes a good deal of rancor from guests checking in. Much like my case, the deadline to cancel has passed, so one is either forced to pay the fee, park off the property and subject oneself to the possibility of having one's vehicle towed, or walk away without completing the registration, thus walk away while being responsible for at least one night's hotel cost and likely no recourse for recovery. This is opportunistic, wrong-headed and unethical. I recommend you consider going elsewhere rather than support such deceptive business practices. (count the $, above)

Yes, if one reads the property description closely, it does state, "Parking available." If one expands the pop-up descriptive bubble, it states, "Self parking on site (USD $$$$$$$ per day*)." That 'disclaimer' is hidden to all unless there is some reason to click on the "See all" button - not something that most of us do unless we have some kind of 'heads-up' that instigates it. I didn't. I'm willing to bet that most people don't, so I was unprepared when the desk clerk told me that I would need to pay an additional $$$$$$$ $/2 fee for the privilege of parking in the hotel lot, which is actually more than what Expedia's website states. It may be "just half -$," however there's a principle involved. Dishonesty and misrepresentation, regardless of the magnitude of the deception, is abhorrent. It was clear from the desk clerk's demeanor that this little 'surprise package' provokes a good deal of rancor from guests checking in. Much like my case, the deadline to cancel has passed, so one is either forced to pay the fee, park off the property and subject oneself to the possibility of having one's vehicle towed, or walk away without completing the registration, thus walk away while being responsible for at least one night's hotel cost and likely no recourse for recovery. This is opportunistic, wrong-headed and unethical. I recommend you consider going elsewhere rather than support such deceptive business practices. (count the $, above)

The staff are very friendly

The staff are very friendly