We arrived to a twin room rather than the king we had originally booked. We were then told that that was the only room available so we accepted it as we needed somewhere to sleep. The door to the room also didn't lock so it wasn't the best start but the staff were apologetic and friendly. We asked what time the restaurant was open until and the member of staff advised that it was more or less closing time (just before 8pm) so we went for a wander through the area and found a takeaway instead. The following day we were told that our original room we had booked was now available so we moved our belongings over. We asked when we were ble to order tea and were advised that the restaurant would open from 6pm. At around 6:45 we came down but everything was in the dark with no staff to be found so we ended up going to the pub a couple of doors down for our tea and a couple of drinks instead. The following morning I tried the shower and it just wasn't getting hot. I knew from the previous room that the water didn't get to burning point however I had goosebumps while trying to wash. The room itself was lovely and I loved that they put a hot chocolate sachet out with the condiments but it just felt that although they stay was ok there was room for improvement. On a positive note though, the staff were friendly and the breakfast on both mornings was delicious

We arrived to a twin room rather than the king we had originally booked. We were then told that that was the only room available so we accepted it as we needed somewhere to sleep. The door to the room also didn't lock so it wasn't the best start but the staff were apologetic and friendly. We asked what time the restaurant was open until and the member of staff advised that it was more or less closing time (just before 8pm) so we went for a wander through the area and found a takeaway instead. The following day we were told that our original room we had booked was now available so we moved our belongings over. We asked when we were ble to order tea and were advised that the restaurant would open from 6pm. At around 6:45 we came down but everything was in the dark with no staff to be found so we ended up going to the pub a couple of doors down for our tea and a couple of drinks instead. The following morning I tried the shower and it just wasn't getting hot. I knew from the previous room that the water didn't get to burning point however I had goosebumps while trying to wash. The room itself was lovely and I loved that they put a hot chocolate sachet out with the condiments but it just felt that although they stay was ok there was room for improvement. On a positive note though, the staff were friendly and the breakfast on both mornings was delicious

Booked last minute due to needing to travel back from a holiday early. Arrived late at night with 2 tired children, apartment clean, lights on and welcoming.

Booked last minute due to needing to travel back from a holiday early. Arrived late at night with 2 tired children, apartment clean, lights on and welcoming.

The property is unique, sprawling and eclectic, but the location and particularly the service couldn't have been better. Everyone greeted us with true warmth and made us feel welcomed guests. The location is good and the food there was even better. We had dinner and breakfast and were happy with both choices. We'd definitely return, despite some issues with noise from other rooms.

The property is unique, sprawling and eclectic, but the location and particularly the service couldn't have been better. Everyone greeted us with true warmth and made us feel welcomed guests. The location is good and the food there was even better. We had dinner and breakfast and were happy with both choices. We'd definitely return, despite some issues with noise from other rooms.

Excellent and friendly service and great food.

Excellent and friendly service and great food.

It certainly wasnt luxury. Though clean the rooms was very dated and dark on 2nd floor. Staircase desperately needed renovation. However bed was comfortable and breakful delightful.

It certainly wasnt luxury. Though clean the rooms was very dated and dark on 2nd floor. Staircase desperately needed renovation. However bed was comfortable and breakful delightful.

A very comfortable, well equipped apartment in the middle of Appleby in Westmorland. Very reasonably priced.

A very comfortable, well equipped apartment in the middle of Appleby in Westmorland. Very reasonably priced.

We were in a self catering apartment which was excellent. The actual hotel looks tired and needs an upgrade. I wouldn’t want a room in the hotel, I would return to the apartment. We had lunch which was very good. They have a good chef.

We were in a self catering apartment which was excellent. The actual hotel looks tired and needs an upgrade. I wouldn’t want a room in the hotel, I would return to the apartment. We had lunch which was very good. They have a good chef.

Dog Friendly

Dog Friendly

This is a friendly somewhat quirky hotel situated in the centre of Appleby. The breakfasts and dinners were impressive.

This is a friendly somewhat quirky hotel situated in the centre of Appleby. The breakfasts and dinners were impressive.

It’s an old property, I expected it to be quirky and dated. But there’s no excuse for no hot water at all in the room for all night and next morning. Or human waste residue in the toilet of your room and the bathroom mirror dirty. Makes you think: What confidence do I have that the rest of the room has been properly cleaned? Be aware there’s no lift and staff don’t offer to carry your bags upstairs. If you’re old or disabled, think twice. The redeeming features are the breakfast area: Fresh and nice and lovely staff. And the location - RIGHT in the heart of Appleby.

It’s an old property, I expected it to be quirky and dated. But there’s no excuse for no hot water at all in the room for all night and next morning. Or human waste residue in the toilet of your room and the bathroom mirror dirty. Makes you think: What confidence do I have that the rest of the room has been properly cleaned? Be aware there’s no lift and staff don’t offer to carry your bags upstairs. If you’re old or disabled, think twice. The redeeming features are the breakfast area: Fresh and nice and lovely staff. And the location - RIGHT in the heart of Appleby.

we stayed in a self-catering apartment in the mews and never saw the hotel. It was quiet and fairly well appointed but wouldnt consider it luxury, despite the blurb. Parking along side the apartment was tight, tricky to squeeze past other vehicles, and there was no heating - early July yes, but a pretty cool time. And Appleby's a delightful town, but limited scope to buy a range of foods for self-catering.

Delicious comfortable room, friendly serving staff. Large double bed room , large bed. Breakfast was ok. Very little disturbance from other guests

Delicious comfortable room, friendly serving staff. Large double bed room , large bed. Breakfast was ok. Very little disturbance from other guests

Great to come back to this gem of a hotel in beautiful Cumbria

Great to come back to this gem of a hotel in beautiful Cumbria

Tired and slightly odd private hotel situated in the Main Street Appleby. Have stayed in this hotel many years ago and at that time regularly for work. Now quite tired, worn and dated. Information is scarce and wasn't clear about the food situation on check in or from materials in the room (no details of breakfast times etc). Everything worked fine but past its best (bed and furnishings). Room very warm and if you opened sash window to cool could be noisy. Breakfast decent when time allowed. Depends what you are looking for as price was in relation to what was received.

Tired and slightly odd private hotel situated in the Main Street Appleby. Have stayed in this hotel many years ago and at that time regularly for work. Now quite tired, worn and dated. Information is scarce and wasn't clear about the food situation on check in or from materials in the room (no details of breakfast times etc). Everything worked fine but past its best (bed and furnishings). Room very warm and if you opened sash window to cool could be noisy. Breakfast decent when time allowed. Depends what you are looking for as price was in relation to what was received.

They hosted a function which we attended, The staff were very friendly and helpful, the self catering room was lovely and well equipped and suited myself with mobility needs, as it was on the ground floor and had it's on entrance with only a couple of stairs, once inside the room it was all on one level, We also dinned in the hotel and the food was lovely.

They hosted a function which we attended, The staff were very friendly and helpful, the self catering room was lovely and well equipped and suited myself with mobility needs, as it was on the ground floor and had it's on entrance with only a couple of stairs, once inside the room it was all on one level, We also dinned in the hotel and the food was lovely.

Spacious, clean and gorgeous location

Spacious, clean and gorgeous location

Rather tired quirky building and setup. However, the owner and staff were lovely and food fantastic